1, place François Mitterrand 59777 Euralille
Your Lille Europe station guide
Lille Europe is just a short walk from the city centre, as well as Lille Flandres station and the Euralille shopping centre. Here we’ll guide you through everything you need to know about the station, from when to arrive and the departure process to station facilities and much more.
Eurostar departures guide
When to arrive for Eurostar at Lille Europe
To ensure you have enough time for all pre-departure steps, please come to the station at the recommended time and not just before ticket checks close.
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When you arrive at the Eurostar ticket booth or gates, simply scan the barcode on your paper ticket or on your mobile. You need to scan each ticket individually. If you don’t scan your ticket, there’s a chance your seat will be given to someone else.
Eurostar has two types of train – each with different seating capacities. Sometimes, we have to switch the trains scheduled to run, which means we have to reallocate seats. In such cases, you may be allocated a different seat number by a member of our team or when you scan your ticket at the gate. Please ensure you hold on to your new seat information as you’ll need it to find your seat when you board. Tickets issued by other carriers may not have a barcode, so you'll need to speak to a member of our team.
Your passport will be checked twice – first by French authorities and then by UK Border Force.
Eurostar departure lounge
In the Eurostar departure lounge you’ll find the following facilities:
- A Relay shop
- Toilets with baby-changing facilities
- Vending machines (for drinks and snacks)
- A tax refund facility
- A children’s play area
Business Premier area
Business Premier travellers and Carte Blanche holders can access our dedicated Business Premier area where they’ll find:
- Comfortable seating for working or relaxing
- A self-service coffee machine
- Tokens for snacks at the Relay shop
Boarding will be announced around 15 minutes before departure.
Booking accessible travel
If you’re travelling with a disability or reduced mobility, free accessible travel assistance is there to help you get to and from the train. You must pre-book at least 48 hours before you’re due to travel for guaranteed assistance.
You’ll find everything you need to know about Accessible Travel such as how to book, help with your luggage, parking and station facilities and much more on our Accessible Travel page.
When you arrive at the station, head over to the Services office located in Hall 1.
Station details and facilities
Facilities at Lille Europe
- A newsagent, food outlets and shops
- A bureau de change in Hall 3 View opening hours
- A Eurostar ticket office in Hall 4, which is open 08:30–21:30 every day except Saturday (08:30 – 19:30)
- A ticket office for connecting trains in Hall 1 View opening hours
- A left luggage facility in Hall 1 View opening hours
- Self-service ticket machines for national and regional trains in Halls 2 and 3
- Toilets with baby-changing facilities in Hall 1
- An Indigo car park on Boulevard de Leeds
- Car rental agencies in Hall 1
Lost property at Lille Europe
The SNCF lost property office in Lille Europe is open 7 days a week from 07:30 until 20:00 (CET). It is located in Hall 1
You can find information in French here about lost luggage, including how to check if an item has been found.
How to get to Lille Europe
By train: Lille Europe offers high-speed connections across France. For more information on how to get to Lille Europe by train, please visit sncf.com/en.
By Lille Métro, bus and tram: Lille Europe is served by the Lille Métro and tram lines, as well as a number of bus routes. For more information, visit ilévia.fr.
By car: Whether you’ve hired a car during your time in Lille or you’re being dropped off by family or friends, please see ViaMichelin for directions to Lille Europe.
Connections in Lille
When you get off your Eurostar train, go upstairs from the platform and into the main part of the station.
Look for your connecting train and platform on the departure screens. Platforms are normally displayed 15 minutes before departure.
Find your train and step on board with time to spare. Train doors close 2 minutes before departure.
When you get off your TGV inOui or TER train, go upstairs to the main part of the station and head straight to Eurostar Departures in Hall 4. Go through ticket, passport and security checks before boarding your train to London.
If your connecting train leaves from Lille Flandres, it’s a 10-minute walk from Lille Europe.
Take the main exit from the station, go down the escalators, and walk straight ahead.
You’ll pass the Euralille shopping centre on the left and Lille Flandres is just beyond it.
You can take the Eurostar up to Lille Europe and then change to a TGV train that goes all the way up to Disneyland® Paris (Marne-La-Vallée -Chessy station).