Getting your ticket

Find your ticket in the Eurostar app and you can check in with a quick scan of your mobile. Download the app for iPhone or Android.

• To access your tickets, go to the 'Your bookings' section of the app.
• At the check-in gate hold the barcode up to the reader and the gate will open.

Under each ticket viewed in the Eurostar app will be an option to add it to your Apple Wallet or Google Pay Boarding Pass Wallet.

To get your tickets in your digital wallet app, go to Manage your booking, enter the contact details of each passenger, then click 'Email mobile tickets'. We’ll email your tickets to you as an attachment.

When you open the attachment, press 'Add' and your ticket will be added to the wallet app. When it comes to checking in, just hold the barcode of the wallet ticket up to the reader and the gate will open.

Note:

• Digital wallet tickets are only available for bookings without connecting journeys.
• Digital wallet tickets aren’t available on Any Belgian Station and Any Dutch Station bookings
• If you change any details on your booking, you’ll need to save the updated ticket to your wallet app

• Go to Manage your booking
• Log in using your booking reference and passenger name
• Enter the contact details of each passenger
• Click 'Print tickets'
• You can then print directly or save your ticket on your computer to print later.

Please note that a service fee of 5 euros is charged for printing tickets in the ticket office in the Netherlands.