ASHFORD INTERNATIONAL

As these stations are currently closed, you’ll need to buy a ticket to travel from or to St Pancras International instead.  

Getting to or from St Pancras International by train 

If you’re travelling to or from St Pancras International by train from Ebbsfleet or Ashford, please check the Southeastern timetable and fares here.   

When to arrive at St Pancras International?  

Please check our recommended arrival time guidelines to ensure you have plenty of time to get through border control and security on the day. 

We’re receiving thousands of calls and emails right now, and it’s taking longer than usual for us to reply to everybody. We’d strongly encourage you not to call our contact centre, but to check eurostar.com for all the latest info instead.  For any other requests or questions, you can use this contact us form. Apologies for the inconvenience caused.

By train: Ashford International is served by local train services from Kent and East Sussex provided by Southeastern and Southern Railway. Plan your train journey to Ashford from any station in England, Scotland or Wales at www.nationalrail.co.uk/planmyjourney.

By car: See http://route.rac.co.uk or www.viamichelin.com for directions

By coach
The new coach drop-off point situated next to the main entrance is ideal for group travellers.

• A bar, café, bureau de change and newsagent
• Our ticket office, which is on the upper level next to the ticket gates. It's open every day from one hour before the first departure until 17:00
  (Please note:a service fee of £10 applies to new Standard and Standard Premier bookings made at the station or over the phone)
• Self-service ticket machines
• A toddlers' play area
• Toilets with baby-changing facilities
• Cash machines (before check-in only)
• A Click & Park car park

Find out more at ashfordintl.co.uk

Once you're through security, you'll find:

• A newsagent, a café, and a bar.
• Wi-fi from The Cloud
• A quiet area for business travellers
• A bureau de change

To find out about disabled access at our stations, call us on 01777 777 878.

If you have lost something in our departure lounge or on board our trains, please email our Eurostar lost property office on lost.property@eurostar.com. All non-perishable items are kept for 28 days.

For anything lost in St Pancras International outside the Eurostar area, you should contact the station’s lost property office on 020 8090 9922 or customerservice@excess-baggage.com. Alternatively, you can register your lost item online.