Eurostar and Thalys have become one

On our new network, you can catch direct or indirect trains to Antwerp, Liège, Cologne, Aachen, Düsseldorf, Dortmund, Essen, Duisburg, Disneyland® Paris, Düsseldorf Airport, Paris-Charles de Gaulle Airport and Schiphol Airport. In winter, you can also travel on our Eurostar Snow service to ski resorts in the French Alps with stops in Chambéry, Albertville, Moûtiers, Aime-la-Plagne, Landry and Bourg-Saint-Maurice, while in summer, we run services to Valence, Avignon, Aix-en-Provence, and Marseille.

These are all in addition to our long-standing destinations of London, Paris, Brussels, Amsterdam, Rotterdam and Lille.

There is no difference - Eurostar and Thalys are now one under the Eurostar name. Our high-speed trains link the UK to France, Belgium and the Netherlands via the Channel Tunnel. And we also run high-speed trains connecting Belgium, France, Germany and the Netherlands. All our trains will keep their respective shades of red and blue, but all are now operating under the Eurostar brand.

Our booking process is now smoother, as everyone can book direct or indirect trains across our expanded network of destinations in one single place – Eurostar’s new website or app.

Different policies apply depending on the route you join us on. For example, the time to arrive at the station, the travel documents to carry and the luggage allowance, along with other policies, are different across our routes. No matter which route you choose, you’ll be able to find all the relevant travel planning information on eurostar.com.

Yes. Our direct services remain for travel between London and Paris, Brussels, Lille, Amsterdam and Rotterdam. All other destinations are indirect, so you’ll need to catch a connecting train.

We know how important quality service is to all our customers. And the service at our stations and on board will be as friendly and welcoming as ever.

If you were already a Club Eurostar member, you'll keep all your points but there'll be even more benefits. If you were a member of both My Thalys World and Club Eurostar, your accounts have been merged. We’ve sent you an email with more info. If you were a member of My Thalys World, you’ll keep all your points, but you’ll need to change your password to access your new account. We’ve sent you an email with more instructions.

You can find more information about any of these topics and more by visiting our Help Centre.