Terms and Conditions
*Tickets are exchangeable before departure. Customers may exchange tickets in Standard and Standard Premier without paying an exchange fee if tickets are exchanged 7 days or more before the departure time of their individual journey. Where tickets are exchanged less than 7 days before the departure time of each individual journey an exchange fee will be incurred as follows:
Where tickets are purchased on or after 30/01/2023 an exchange fee of £30 per person, per individual journey will apply to tickets in both Standard and Standard Premier. Where tickets were purchased before 30/01/2023 an exchange fee of £30 per person, per individual journey will apply to tickets in Standard and an exchange fee of £40 per person, per individual journey will apply to tickets in Standard Premier.
Will not incur an exchange fee.
Tickets are non-refundable. Where tickets are exchanged for a higher priced ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded.
*2h16 is the fastest journey time from London St Pancras International to Paris Gare du Nord, and 1h53 is the fastest journey time between London St Pancras International to Brussels-Midi. Journey times on these routes average at 2h19 and 2h04 respectively. Correct as at 01/03/2020.
Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). AWP Assistance UK Limited FCA registration number is 311909. FCA authorisation can be checked on the FCA register at http://www.fsa.gov.uk/register/
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