Terms and Conditions
*Customers can exchange tickets in Standard and Standard Premier as many times as they want without paying an exchange fee as long as tickets are exchanged 7 days or more before the departure time of their outbound journey. Tickets are non-refundable. Where tickets are exchanged for a higher priced ticket, customers will need to pay the difference. Where tickets are exchanged for a lower price ticket, the difference in price will not be refunded. Tickets in Standard and Standard Premier that are exchanged within 7 days of the individual journey will incur an exchange fee per person and per individual journey in Standard (£30 per adult) and in Standard Premier (£40 per adult).
Applies to tickets booked from 1 July 2020.
*2h16 is the fastest journey time from London St Pancras International to Paris Gare du Nord, and 1h53 is the fastest journey time between London St Pancras International to Brussels-Midi. Journey times on these routes average at 2h19 and 2h04 respectively. Correct as at 01/03/2020.
Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). AWP Assistance UK Limited FCA registration number is 311909. FCA authorisation can be checked on the FCA register at http://www.fsa.gov.uk/register/
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