Av. Fonsny 47B, 1060 Brussels
Your Brussels Midi/Zuid station guide
If you're travelling to or through Brussels with Eurostar, you'll arrive at Brussels-Midi/Zuid (Brussels South).
There are different departure processes at Brussels-Midi/Zuid depending on whether you’re travelling to and from London, or on any of our other trains. You'll find everything you need to know below.
Departure guide for travelling to and from London
When to arrive
When leaving for London, your luggage and passport will be checked before you board.
For a smooth, stress-free departure, please arrive at the station at the time recommended on your ticket.
Each of our trains can carry nearly 900 passengers, so there are sometimes queues at busy times.
Don't worry though, our station team will be on hand to guide you through the departures process and off on your cross-Channel trip.
Find out more here.
When you arrive at the ticket gates, simply scan the barcode on your paper ticket or on your mobile. You need to scan each ticket individually. If you don’t scan your ticket, there’s a chance your seat will be given to someone else.
If you scan your ticket and a new one is issued, it means that your seat has changed. Hold on to it. You’ll need it to find your new seat when you board.
Tickets issued by other carriers may not have a barcode so you’ll need to speak to a member of our team.
There are no weight restrictions, as long as you can safely lift and carry your luggage by yourself.
If you have a pacemaker, please inform the security team before going through the metal detector. You may be asked to show your medical device ID card.
Your passport will be checked twice – first by Belgian authorities and then by UK Border Force. If you have a passport with an electronic chip (biometric passport), you can scan it at the ePassport gates, rather than using the manual passport control booth.
Eurostar departure lounge
In the Eurostar departure lounge you’ll find the following facilities:
- Aelia shop
- Vending machines (cold drinks and snacks)
- Power bikes (if you feel like cycling to recharge the battery of your electronic devices)
- Baby-changing facilities
- A Changing Places facility
Business Premier lounge
Business Premier travellers and Carte Blanche holders can access our dedicated Business Premier lounge where they’ll find:
- Comfortable seating for working or relaxing
- Free wi-fi
- A selection of snacks and drinks at two self-service bars
- A range of complimentary newspapers and magazines
- Power sockets at your seat
Our trains leave from platforms 1, 2 or 3. The platform your train departs from will be shown on the screens inside the departure lounge when boarding starts. Boarding will be announced around 20 minutes before departure.
Departure guide for travel between Belgium, France, Netherlands or Germany
A quick getaway
Please arrive at the station at least 20 minutes before your scheduled departure time. Then, just look for your train on the departure board and scan your ticket to reach the platform.
When the train arrives, hop on and find your seat.
To ensure an on-time getaway, please be ready to board at least five minutes before the scheduled departure time.
Booking Accessible Travel
If you’re travelling with a disability or reduced mobility, we can offer free assistance to help you get to and from the train.
You must book assistance at least 24 hours before you’re due to travel for guaranteed help.
If you're travelling to and from London, please use the accessible travel button on this contact form to get in touch at least 24 hours before departure.
If you're travelling on any of our other trains, please complete this form or call the accessible travel number on +31 20 124 78 22 at least 24 hours before the time of departure. Lines are open 24 hours a day.
You’ll find everything you need to know about accessible travel, including how to book, help with your luggage, parking and station facilities and much more on our accessible travel page.
Station details and facilities
Facilities at Brussels Midi/Zuid
- Cafés and shops
- Left luggage lockers
- Cash machines
- A bureau de change
- The SNCB Travel Centre (international ticket office), which is open 7 days a week from 05:45 to 21:30
(Please note: new bookings are subject to a €14 service fee and exchanges on tickets not issued by SNCB are subject to a €9 service fee)
- Self-service ticket machines
- Toilets with baby-changing facilities
- A Q-Park car park
Lost property at Brussels Midi/Zuid
The SNCB lost property office is open 24 hours a day.
You can register your lost item online. If it’s been found, you'll need to pay a €5 fee when you collect it.
How to get to Brussels Midi/Zuid
By train: belgiantrain.be
By métro, bus and tram: Brussels-Midi/Zuid is served both by métro and tram lines as well as a number of bus routes. Visit stib-mivb.be for a métro map.
By car: viamichelin.com
By bicycle: Cycle parking at Brussels-Midi/Zuid is available by the south exit of the station.
Connections in Brussels
On arrival in Brussels with Eurostar you can transfer to one of our trains to the Netherlands, France and Germany or change to a Deutsche Bahn ICE (Intercity Express) train to continue your journey.
Otherwise, simply hop on a SNCB train to your destination in Belgium.
You'll find all the information you need to make your connection in Brussels below.
If you're catching a connecting train, please give yourself at least an hour to find your way to the right platform and pass through any extra security checks.
- Take the exit on the Eurostar platform and go down to the main part of the station.
- Check the departures board for your connecting train – Eurostar trains (except those to and from London) and ICE trains usually leave from platforms 3,4, 5 and 6.
- If you’re travelling to the Netherlands or Germany, there may be security checks for Eurostar and ICE trains leaving Brussels-Midi/Zuid station. Your ticket, ID and luggage could be checked before you’re able to go to the platform.
- Head to the platform and hop on board when your train arrives.
- After getting off your Eurostar or ICE train, take the exit on the platform and go down to the main part of the station.
- Head straight to the Channel Terminal, under platforms 1 and 2, where you’ll go through ticket, security and passport checks before boarding your Eurostar train.
There are four trains an hour between Brussels-Midi station and Brussels airport. View the timetable on the SNCB website. Use BRUXELLES NAT AEROPORT as your departure or destination station to Brussels South Charleroi airport.
Address: Avenue Fonsny 47 b, 1060 Brussels
Phone number: +32 (0)2 528 28 28
Facilities: Car park, bike park, luggage lockers
Lost and found: If you’ve lost something on your journey please see the advice here
Public transport: On Eurostar’s trains between Belgium, France, Netherlands or Germany you can buy your ticket for public transport at the Eurostar Café, at the same price as buying a single ticket at the ticket desk. Search for details of your onward journey using public transport
Car rental: You can take advantage of the Eurostar partnership with Hertz to rent a car.
Connecting trains: Check timetables in real time for your connecting trains
Airport connections: Paris Charles de Gaulle Airport
Book a taxi & pick-up service: My Driver