JOINING EUROSTAR
The Contact Centre
Our mission is…to help our customers with everything from making a booking and answering questions to aftersales and guidance on travelling with Eurostar. We manage around 3,000 calls and 500 emails and letters a day, as well as social media on Twitter and Facebook.
We’re looking for…people with great language skills (English, French and Dutch), as well as the ability to create real connections with customers through email, social media and the phone.
The Engineering Depot
Our mission is…to keep our trains safe, reliable and clean for our travellers.
We’re looking for…skilled, efficient and qualified people who simply love trains.
On Board and at the Stations
Our mission is…to be the face of the company, helping Eurostar travellers on every step of their journey.
We’re looking for…a warm character, the ability to recognise a customer’s needs and genuine willingness to make every journey as seamless as possible.
The Offices
Our mission is…to take care of everything in between, from operations and finance to brand and marketing.
We’re looking for…smart, qualified and driven people who are dedicated to making our company a success.