JOINING EUROSTAR
The Contact Centre
Our mission is…to help our customers with everything from making a booking and answering questions to aftersales and guidance on travelling with Eurostar. We manage around 3,000 calls and 500 emails and letters a day, as well as social media on Twitter and Facebook.
The Engineering Depot
Our mission is…to keep our trains safe, reliable and clean for our travellers.
On Board and at the Stations
Our mission is…to be the face of the company, helping Eurostar travellers on every step of their journey.
The Offices
Our mission is…to take care of everything in between, from operations and finance to brand and marketing.