General strike in France: revised timetable on 31 January. Find out more

    • The Contact Centre

      Our mission is…to help our customers with everything from making a booking and answering questions to aftersales and guidance on travelling with Eurostar. We manage around 3,000 calls and 500 emails and letters a day, as well as social media on Twitter and Facebook.

    • The Engineering Depot

      Our mission is…to keep our trains safe, reliable and clean for our travellers.

    • On Board and at the Stations

      Our mission is…to be the face of the company, helping Eurostar travellers on every step of their journey.

    • The Offices

      Our mission is…to take care of everything in between, from operations and finance to brand and marketing.

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