BUSINESS PREMIER

We know your plans can change at the drop of a hat, and that’s why Business Premier offers tickets that are fully flexible, with free exchanges and refunds before and after departure.

You’ll also find dedicated Business Premier ticket offices next to check-in, where you can book and exchange tickets.

Plus, with our boarding guarantee, if you're running early or late and want to travel on a different train that day, we guarantee to find you a seat on a train that suits you, even if Business Premier’s full.

HOW IT WORKS

At the station, head to the Eurostar ticket office (or in Brussels go straight to check-in) to change your booking to the train you need.

If Business Premier is full, we guarantee to find you a seat elsewhere on the train. In this case you'll receive a Boarding Guarantee pass with your new coach and seat number.

Use this pass for fast track check-in and entry to the Business Premier lounge. Once check-in has closed the team in the lounge will check to see if any seats in Business Premier have become available.

With dedicated Business Premier check-in gates, you can breeze through just ten minutes before departure and step straight onto the train. Perfect if you're in a hurry or just want to make the most of your time before heading to the station.

Checking in is simple – you can print your tickets at home, download them with our mobile app or collect them at the station, using the card you paid with.

Start your journey in style, relaxing with tasty treats, a wide selection of drinks and a range of magazines and newspapers in our exclusive Business Premier lounges.

With free wi-fi, it’s also the perfect place to catch up on any last minute emails or download the latest titles from our digital library. Just don’t forget there’s a train to catch...

Business Premier lounges are available to Business Premier travellers and Eurostar™ carte blanche holders. You'll find them in our London, Paris, Brussels and Ebbsfleet departure lounges. There’s also an exclusive quiet area in the Ashford departure lounge.

What better way to get set for the day ahead or just unwind on the home straight?

Enjoy seamless door-to-door service and beat the queues when you arrive by booking a taxi in the Business Premier lounge or once you’re on board. Simply speak to a member of the team and they’ll arrange everything.

WHEN YOU ARRIVE

In London and Brussels look out for the driver at arrivals holding a sign with your name. In Paris and your driver will meet you at the end of the platform.

PAYING FOR YOUR TAXI

You’ll need to pay the driver directly in cash or with a credit card.

In London prices start from £19. This includes the car park fee and 15 minutes’ waiting time.

Taxi charges in Paris are by the meter with an additional call out charge of €10 to €15 depending on the waiting time.

In Brussels, the price of the journey, including waiting fees at the station, is €25 for any destination within the 19 municipalities of the Brussels Capital Region. For any destination, charges are by the meter with a minimum of €25.

nd if you've got your laptop or tablet with you, simply connect to the free wi-fi and take your pick of the lifestyle, fashion, travel, sports and news titles available in our digital library.