Lille Europe

1, place François Mitterrand 59777 Euralille

Borders are changing: travel to/from London

The EU will introduce a new Entry/Exit System (EES) at a date yet to be confirmed. This border requirement will apply to non-EU nationals travelling to the EU. We’re getting ready and will have more info on our website in due course. For now, you can find out more here (opens in a new tab).

Your Lille Europe station guide

Lille Europe is just a short walk from the city centre, as well as Lille Flandres station and the Euralille shopping centre. There are different departure processes at Lille Europe depending on whether you’re travelling to London or Brussels. You'll find everything you need to know below.

Departure guide for travel to London

When to arrive

When leaving for London, your luggage and passport will be checked before you board.

For a smooth, stress-free departure, please arrive at the station at the time recommended on your ticket.

Find out more about our recommended arrival times.

Ticket checks

When you arrive at the Eurostar ticket booth or gates, simply scan the QR code on your paper ticket or on your mobile. You need to scan each ticket individually. If you don’t scan your ticket, there’s a chance your seat will be given to someone else.

Eurostar has two types of train – each with different seating capacities. Sometimes, we have to switch the trains scheduled to run, which means we have to reallocate seats. In such cases, you may be allocated a different seat number by a member of our team or when you scan your ticket at the gate.

Please ensure you hold on to your new seat information as you’ll need it to find your seat when you board.

Tickets issued by other carriers may not have a QR code, so you'll need to speak to a member of our team.

Passport/border control

Your passport will be checked twice – first by French authorities and then by UK Border Force.

Eurostar departure lounge

In the Eurostar departure lounge you’ll find the following facilities:

A Relay shop
Toilets with baby-changing facilities
Wi-fi
Vending machines (for drinks and snacks)
A tax refund facility
A children’s play area

Eurostar Premier area

We’re currently renovating the Eurostar Premier area, so it’s unavailable for now.
If you’re a Eurostar Premier traveller, Carte Blanche or Étoile Club Eurostar member, you’ll be entitled to snack and drink tokens which you can use at our partner Relay in the departure lounge. To find out more, speak to one of our team at the information desk in the departure lounge.

Boarding

Boarding will be announced around 15 minutes before departure.

Departure guide for travel between the Netherlands, Belgium, France and Germany

A quick getaway

Please arrive at the station at least 20 minutes before your scheduled departure time. Then, just look for your train on the departure board and scan your ticket to reach the platform.

When the train arrives, hop on and find your seat.

To ensure an on-time getaway, please be ready to board at least five minutes before the scheduled departure time.

Accessible travel

Find everything you need to know about accessible travel, including how to book, help with your luggage, parking and station facilities and much more on our accessible travel page.

Accessible travel information - Accessible travel

Station details and facilities

Facilities at Lille Europe

A newsagent, food outlets and shops
A bureau de change in Hall 3 View opening hours (opens in a new tab)
A Eurostar ticket office in Hall 4, which is open Monday to Friday: 07:00–21:30, Saturday: 07:00 – 21:00, and Sunday: 08:00 – 21:30
A ticket office for connecting trains in Hall 1 View opening hours (opens in a new tab)
A left luggage facility in Hall 1 View opening hours (opens in a new tab)
Self-service ticket machines for national and regional trains in Halls 2 and 3
Toilets with baby-changing facilities in Hall 1
An Indigo car park on Boulevard de Leeds
Car rental agencies in Hall 1

Lost property at Lille Europe

You can find further information on misplaced or forgotten items, including opening hours and how to check if an item has been found, on SNCF's website dedicated to lost property (opens in a new tab).

How to get to Lille Europe

By train: Lille Europe offers high-speed connections across France. For more information on how to get to Lille Europe by train, please visit sncf.com/en (opens in a new tab).

By Lille Métro, bus and tram: Lille Europe is served by the Lille Métro and tram lines, as well as a number of bus routes. For more information, visit ilévia.fr (opens in a new tab).

By car: Whether you’ve hired a car during your time in Lille or you’re being dropped off by family or friends, please see ViaMichelin (opens in a new tab) for directions to Lille Europe.

Connections in Lille

When you get off your Eurostar train, go upstairs from the platform and into the main part of the station.

Look for your connecting train and platform on the departure screens. Platforms are normally displayed 15 minutes before departure.

Find your train and step on board with time to spare. Train doors close 2 minutes before departure.

When you get off your TGV inOui or TER train, go upstairs to the main part of the station and head straight to Eurostar Departures in Hall 4. Go through ticket, passport and security checks before boarding your train to London.

If your connecting train leaves from Lille Flandres, it’s a 10-minute walk from Lille Europe.

Take the main exit from the station, go down the escalators, and walk straight ahead.

You’ll pass the Euralille shopping centre on the left and Lille Flandres is just beyond it.

You can take the Eurostar up to Lille Europe and then change to a TGV train that goes all the way up to Disneyland® Paris (Marne-La-Vallée -Chessy station).

When you get to Lille Europe from London St Pancras, head up to the main floor and check the departures board. When you’ve found your platform, head back down to platform level, get on your connecting Eurostar train to Bourg-Saint-Maurice, and hop off at your stop.