Passenger Information Page
Trade Unions in France have called for a nationwide general strike from 5 December 2019.
The strike action continues but with a reduced impact on Eurostar routes enabling us to run our normal timetable from 13 January. Customers traveling onwards within France should check the details of all connecting journeys, as there may be continuing disruption to SNCF TGV, RER and Metro services.
For more information on any SNCF connecting journeys we advise you to check your train for any updates here.
For RER and Metro journeys with-in Paris you can check for updates here.
If you were booked on a cancelled train, you can exchange or refund your ticket here. You have up to 60 days from the date of your journey to exchange or refund your ticket.