The French Government has announced a change in requirements for entry into France. From Monday 18 January all customers travelling to France must present a valid PCR test taken within 72 hours of travel.
Antigen tests will no longer be accepted from this date.
Customers will also be required to self-isolate for 7 days on arrival.
You can read more information here
If you need to change your ticket due to these rule changes, you can request an eVoucher here to rebook your journey for a later date.
If you would like to exchange your ticket, please contact us directly and we will be able to change it without any additional fees subject to availability please call us on 08432 186186 from Monday to Friday, 08:00 to 17:00.
From Saturday 23 January, further travel restrictions will come into effect for passengers going to the Netherlands.
Passengers will be required to:
Passengers are not required to provide proof of an additional negative rapid COVID test (antigen or LAMP) following further guidance from the Dutch government.
PCR tests can be booked through our partner London Medical Laboratory at St Pancras International and various locations in and around London. Find out more and book a test.
Wherever you take your test, we strongly recommend that you allow plenty of time to get your results before you arrive at the station.
Passengers should travel to the Netherlands for essential reasons only and must check the latest advice before travelling. Find out more.
Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19).
We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.
Rest assured our trains will still be running after 01 January 2021 and we’ll continue to keep Europe connected after Brexit. Read the latest essential information for travel after Brexit.
Onboard catering is temporarily suspended between the Netherlands and Brussels. However, food will still be served to Business Premier and Standard Premier passengers between Brussels and London. Café Métropole will also remain open throughout the journey.
We are sorry for any inconvenience.
Due to engineering works and to give authorities in Brussels enough time to carry out security checks before departure we have had to adjust the timings of the 9145 train from Amsterdam to London.
For trains running from 1st February 2021 to 27th March:
Please check our amended timetable information here.
For trains running from 28th March to 15th May:
Please check our amended timetable information here.
Our direct service to Disneyland Paris is suspended up to 15 July 2021. Please see below for information about your options:
You can request an eVoucher for the full value of your booking. You’ll have 12 months from the date the voucher is issued to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris, at eurostar.com. You don’t have to travel within those 12 months – you can book up to six months in advance on most of our routes. That means you’ll be able to travel up to spring 2022. If you have any questions about your accommodation, please contact your provider directly.
You can exchange your ticket for a future departure date on our direct Disney service by scrolling down to the ‘Change journey’ section. Tickets are available to book for the peak summer period from 16 July onwards into late 2021 on Fridays, Saturdays, and Sundays.
To rearrange your journey via Paris, please contact us using this form and selecting ‘Disneyland® Paris’ from the dropdown menu. Please share details of your new journey request in the subject and question fields to help us process your request.
Please note that availability of alternative trains via Paris is currently limited. Our team will do their best to help but we may not always be able to meet your preferred departure dates and times.
Usually, connections are also available via Lille Europe, where you need to change to a TGV train. However, services from Lille are currently severely limited and tickets are only made available two months before you plan to travel. For these reasons, we’re unfortunately unable to offer connections via Lille at this time.
If you don’t have the ability or don’t wish to travel anymore, here are your options:
If you’ve booked a train + hotel package with a Travel Agent or Tour Operator, please contact them directly to discuss your options.
We also recommend checking the Disneyland® Paris website for updates.