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TRAVEL NEWS

TRAVEL NEWS

Coronavirus and Eurostar services

Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19).

We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.

Find out more

Brexit and Eurostar services

Rest assured our trains will still be running after 01 January 2021 and we’ll continue to keep Europe connected after Brexit. Read the latest essential information for travel after Brexit.

Temporary suspension of our onboard catering from Amsterdam to Brussels

Onboard catering is temporarily suspended between the Netherlands and Brussels. However, food will still be served to Business Premier and Standard Premier passengers between Brussels and London. Café Métropole will also remain open throughout the journey.

We are sorry for any inconvenience.

New departure and arrival times for travel from the Netherlands, Brussels, and Lille until 18th July 2021

Due to engineering works and to give authorities in Brussels enough time to carry out security checks before departure we have had to adjust the timings of the 9145 train from Amsterdam to London.

Please check our amended timetable information here.

No direct service to Disneyland Paris until 15 July 2021

Our direct service to Disneyland Paris is suspended up to 15 July 2021. Please see below for information about your options:

  • Claim an eVoucher

You can request an eVoucher for the full value of your booking. You’ll have 12 months from the date the voucher is issued to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris, at eurostar.com. You don’t have to travel within those 12 months – you can book up to six months in advance on most of our routes. That means you’ll be able to travel up to spring 2022. If you have any questions about your accommodation, please contact your provider directly.

  • Exchange your ticket

You can exchange your ticket for a future departure date on our direct Disney service by scrolling down to the ‘Change journey’ section. Tickets are available to book for the peak summer period from 16 July onwards into late 2021 on Fridays, Saturdays, and Sundays.

  • Take a connection

To rearrange your journey via Paris, please contact us using this form and selecting ‘Disneyland® Paris’ from the dropdown menu. Please share details of your new journey request in the subject and question fields to help us process your request.

Please note that availability of alternative trains via Paris is currently limited. Our team will do their best to help but we may not always be able to meet your preferred departure dates and times.

Usually, connections are also available via Lille Europe, where you need to change to a TGV train. However, services from Lille are currently severely limited and tickets are only made available two months before you plan to travel. For these reasons, we’re unfortunately unable to offer connections via Lille at this time.

If you don’t have the ability or don’t wish to travel anymore, here are your options:  

If you’ve booked a train + hotel package with a Travel Agent or Tour Operator, please contact them directly to discuss your options.

We also recommend checking the Disneyland® Paris website for updates.

19-20 June 2021: Revised departure and arrival times.

We have had to adjust our timings on 19 and 20 June due to engineering works in the Eurotunnel. The journey times will therefore be longer.

Please consult the revised timetable to ensure that you don’t miss your train.

Thank you for understanding and we apologise for the inconvenience.