TRAVEL NEWS

TRAVEL NEWS

Ashford International stops until 2 February 2019

We’re introducing an amended timetable at Ashford International until 2 February 2019.

The timetables for services due to stop at Ashford are published below.

Ashford Timetable Changes 4 November - 8 December 2018

Ashford Timetable Changes 9 December 2018 - 2 February 2019

The majority of affected trains will instead have a replacement stop in Ebbsfleet International.

If you are travelling on one of these affected trains, you'll need to board or disembark at Ebbsfleet or London St Pancras and have your Eurostar ticket stamped by a member of staff to travel for free with a Southeastern service to/from Ashford (see below).

Please note:

These timetables are applicable on all dates; however, some services may be occasionally subject to changes at short notice. If this happens, we will contact you before travel.

All direct Eurostar services to/from Disneyland Paris and the French Alps will continue to stop at Ashford as normal.

Getting to/from Ashford when your train has been affected

If your train is affected, you can either :

  • have your Eurostar ticket stamped by a member of staff in order to validate it for the Southeastern journey (your Eurostar ticket will NOT be accepted by Southeastern staff without validation from Eurostar)
  • or, purchase your own and claim the cost back for this.

Please note you will only be able to have your ticket stamped if your train is affected by these changes (see detailed list above). If you are travelling from Ebbsfleet on a train which is not on this list, you will not be entitled to free travel on Southeastern.
 

Southeastern High Speed services

The journey time between Ashford and Ebbsfleet, is just 20 minutes but please allow time to make the transfer. Check the Southeastern timetables for the best connecting service between Ashford, Ebbsfleet and London St Pancras.

Car parking

If you have pre-booked car parking at Ashford International station that you no longer need, please email hs1parkinghelp@empark.com with the details of your on-line booking for Ashford and the reason for cancellation and it will be cancelled and refunded. 

If your journey is part of a return trip, you can check the revised timetables above to see if the train on your outbound journey also stops at Ebbsfleet. Your Eurostar tickets from Ashford will be accepted at Ebbsfleet if this is more convenient for you to board there. Should you need to re-organise your parking arrangements, please visit www.ebbsfleetintl.co.uk/parking to make a new car parking booking at Ebbsfleet International.

Travelling between Disneyland Paris and Ebbsfleet International?

We've now stopped selling tickets from Ebbsfleet International on our direct train to Disneyland ® Paris on:

  • Monday 10 December 2018
  • Friday 14 December 2018
  • Sunday 16 December 2018
  • Monday 17 December 2018
  • Wednesday 19 December 2018
  • Thursday 27 December 2018
  • Friday 28 December 2018
  • Saturday 29 December 2018
  • Sunday 30 December 2018


We've also stopped selling tickets to Ebbsfleet on our direct train from Disneyland® Paris on:

  • Wednesday 12 December 2018
  • Friday 14 December 2018
  • Sunday 16 December 2018
  • Wednesday 19 December 2018
  • Sunday 23 December 2018
  • Sunday 30 December 2018

This is to stop the departure lounge and arrivals area getting too full but you can still travel from London or Ashford.

If you haven’t booked yet
There are still seats available. You’ll just need to buy tickets from London St Pancras International or Ashford International and board or leave the train at one of those stations.

If you’ve already booked tickets from/to Ebbsfleet International
Don't worry, the train will still stop at Ebbsfleet as normal but it might be worth allowing a little extra time, since it'll be busy.

Travelling to the Netherlands – planned engineering works

Over the next few months, some services will be altered on our new route to and from Amsterdam:

Thursday 17 January to Sunday 20 January, Saturdays and Sundays from 16 February to 3 March 2019

•    Trains from London and Brussels will arrive in Amsterdam approximately 30 minutes later than usual.
•    Trains from Amsterdam to Brussels will leave approximately 30 minutes earlier.

Saturday 9 February to Sunday 10 February, Friday 15 March to Sunday 17 March 2019 and Saturday 27 April 2019

We’re not selling any tickets between Brussels, Rotterdam and Amsterdam until the timetable for these dates has been confirmed.

Travelling within the Netherlands?

Please click the link below to check for any changes to train times or planned works which may affect your trip:

https://www.nsinternational.nl/en/overview-service-alterations/planned-maintenance/intercity-brussels-1

Travelling to/from Ashford on 24 February 2019?

No Eurostar trains will be stopping at Ashford International on Sunday 24 February 2019 as the station is closed all day due to engineering works.

If you usually travel on Eurostar 9032 (to Paris), 9074 (to Lille and Disneyland Paris), 9152 (to Lille and Brussels), 9023 or 9059 (from Paris), 9153 (from Brussels and Lille), 9057 (from Disneyland Paris) or 9099 (from Bourg St Maurice and Moûtiers), you'll need to board or leave them at London St Pancras or Ebbsfleet International station that day.