Eurodespatch Information
Eurodespatch is currently closed while we focus on keeping our core services running during the coronavirus pandemic. If you need to take more bags than our luggage allowance permits or need to carry any restricted items, please contact a courier service to take them to your destination. We hope to re-open our services in spring 2021.
Violins and other small instruments
Musical instruments smaller than 85cm long can travel with you as part of your luggage allowance.
Cellos and other medium sized instruments
If your instrument is between 85cm and 136cm long and in a case, you can either use Eurodespatch, our registered luggage service, or buy a companion ticket (subject to availability) so it can travel on the seat beside you.
Harps, double basses and other large instruments
If you’d like to take any instrument over 136cm long and want it to travel at the same time as you, you’ll need to book this in advance with Eurodespatch at least 48 hours before you travel.
We’ll do our best to get it on the same train as you, but there’s a chance that it may have to take a later one, depending on its size and weight.
Otherwise, just drop it off at EuroDespatch up to 7 days prior to your ravel and we guarantee to have it in your within 24 hours. The arrival station can store the item for up to 2 weeks.
A note on insurance
We’ll only accept large instruments in hard cases, and we accept no liability for loss or damage, so please make sure you have insurance before you travel.
Guitars
Guitars can travel on board as part of your luggage allowance, as long as they’re in a case.