Luggage Services

Everything you need to know about our door-to-door delivery service.

Need help with booking our service?

If you have any questions, find all the information you need about booking our luggage services here.

Travelling with excess or oversized luggage on Eurostar

If you’re travelling with excess or oversized luggage (Max H:165cm x D:57cm x W:135cm), you must book a dedicated space for it in advance by emailing our Eurostar Travel Services team on travelservices@eurostar.com.

Travel services by Eurostar

This service is currently limited to selected trains between London and Paris, as well as London and Brussels. Please book early to avoid disappointment. You will have to drop off the item at our luggage area before heading to the departures. Items will be handed back on the platform upon arrival so make sure you only bring what you can safely carry. No trolley will be provided. Maximum weight for registered luggage is 30kg. We will not be able to accept items any heavier.

Important: We will only accept excess or oversized luggage booked via our Travel Services team. If this service is not available for your journey, you’ll need to contact a courier to have your excess or oversized luggage sent to your destination.

	Excess luggage (30kg max)	Oversized items (Over 85cm)	Sport equipment	Musical Instruments (not oversized)
Booked more than 48hrs before departure	£35	£60	£45	£35
Booked less than 48hrs before departure	£55	£75	£60	£55

Door-to-door delivery service

Door-to-door luggage delivery

If you’d rather start your adventure straight away, we’ve teamed up with Sherpr to offer Luggage Buddy, our door-to-door luggage delivery service.

We’ll pick up your luggage from your chosen pickup location and deliver it straight to your final destination, ready for when you arrive.

Want more info ?

For any queries, get in touch with Sherpr's friendly team. They’ll be able to answer any questions you might have.

Find out more - Door-to-door luggage delivery