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Safety at Eurostar

At Eurostar we work hard to ensure a safe and secure environment for our customers, colleagues and partners. Safety is, and always will be, our first priority.

Our Vision

Our vision is to making safety a priority for our passengers, colleagues, leaders and partners.

Think Safer

Safer spaces

We support the transformation of the new Eurostar by ensuring the compliance of our safety management systems with the various national safety authorities.

We are making our spaces safer for our passengers, colleagues and partners.

Safer commitment

We involve key stakeholders in our risk assessment activities. Our partners, suppliers and infrastructure managers are in line with our vision.

Everyone knows they have a role to play, which allows for a strong commitment to health and safety.

Safer family

The health and safety of our family and the human and organisational factors of our company are considered key to our safety and operational policies. Our training and competency activities integrate non-technical skills to supplement our technical ability.

Human is at the heart of our health and safety vision.

Safer mindset

We develop a positive safety culture among our colleagues and partners. We commit to continuously improve health and safety performance using risk assessment and learning from experience as key inputs.

A safer mindset allows everyone to move towards operational and safety excellence.

Think safer with us

So come onboard, take care of your luggage and be mindful of what to do in case of an emergency. And remember - mind the gap between the train and the platform!

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Everything you need to know about our company, our service and our brand.

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Our company

All about our company, our service and our brand.

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Eurostar board of directors

Providing the years of experience and expertise to keep Eurostar moving forward.

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  • London to Paris
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Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). AWP Assistance UK Limited FCA registration number is 311909. FCA authorisation can be checked on the FCA register at | E-mail:

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