Eurostar board of directors

Nicolas Petrovic became CEO of Eurostar in 2010. He joined as Director of Customer Services, London, in 2003 before spending almost four years as Chief Operating Officer. Prior to Eurostar, Nicolas worked for SNCF as the Secretary General for Direction Grandes Lignes and Operational General Manager for the Paris Saint-Lazare area.

Nick joined Eurostar in 2003 as Commercial Director. He has 30 years business experience having previously held Sales and Marketing Director positions at Air Miles (now called Avios), Misys, First Direct and Sky (for their interactive TV service). He started his career in the airline industry. As Commercial Director Nick has overall responsibility for sales, pricing and revenue management, marketing and distribution, including eurostar.com and the Eurostar Contact Centre.

Susanne works with early-stage and fast-growth digital consumer brands across a number of industries. She has recently been appointed non-executive chairman of VC-backed Push Doctor, the largest European online GP surgery, and she is also non-executive chairman of Made.com. She is a member of the Tritax Big Box REIT Plc board, and also works with early-stage founders at Wayra Startup Accelerator. Susanne has more than 20 years’ experience in the consumer sector, most recently as COO for SuperGroup Plc, Director of Fashion & Beauty at John Lewis, and Managing Director of TK Maxx UK/Ireland. Prior to that she was General Merchandise Director for Harrods.

Jean-Baptiste Guenot joined the Eurostar board in 2015. Jean-Baptiste is Head of Development for the SNCF Group. He began his career as an Investment Banker in Paris and Hong Kong, and prior to his current role, was Head of Mergers and Acquisitions for the SNCF Group. Jean-Baptiste is also acts as non-executive director on various boards as well as in Investment Committees of Private Equity Funds.

Michel Jadot joined SNCB in 1977 and spent time in many varying roles in Belgium, Europe, Asia and the Baltic countries, including Head of European Sales Market and Commercial Manager of the SNCB-HST projects. He was nominated Deputy Managing Director of Thalys International from 1995-2003, before returning to SNCB in his role as General Manager of the Passengers department. He became Director of SNCB Europe in 2007. Michel is Chairman of the Thalys International board and of the newly created Railway Undertaking THI Factory board. Michel was named Marketer of the Year in 2000 and is an Ambassador of the the Brussels-Capital region tourist board.

Heidi Mottram joined the Eurostar board in 2014. She was appointed to the Northumbrian Water Group and Northumbrian Water Limited Boards as Chief Executive Officer on 1 April 2010. Heidi began her career with British Rail in the mid 1980s. She held a number of roles in GNER, before joining Midland Mainline in 1999 as Operations Director. She was Commercial Director for Arriva Trains Northern from January 2004, before becoming Managing Director of Northern Rail Limited, the UK’s largest rail franchise. Heidi was named Rail Business Manager of the Year in 2009 for being an “inspirational leader”, and was awarded an OBE in the New Year honours list 2010, for services to the rail industry. She is currently Chair of the CBI North East Regional Council, a member of the CBI Infrastructure board and a Council member of Newcastle University.

Rachel joined the Eurostar board in 2015. Rachel is CEO of Voyages SNCF, which has a fleet of 475 trains and carries 129 million passengers. Her portfolio of activities also includes several SNCF subsidiaries, such as OUIGO, iDTGV and iDBUS, and she is Chairman of France's leading e Commerce site Voyages SNCF.com. She uses her leadership to further her “reinventing TGV” project, which aims to increase revenues and traffic, achieve performance on a competitive market, and transform the passenger experience.