Jacques became CEO of Eurostar in October 2020. He joined the SNCF Group in 1982, and held several senior roles including Chief Operational Officer for Eurostar between 2000 and 2005, during the launch of the first high-speed line in the UK. He was appointed to the SNCF Executive Committee in 2006 and became Deputy General Manager in 2012. He then joined the Keolis Group in 2014 as Executive Director responsible for safety and security, operations and maintenance, sustainability and corporate responsibility policies. He was also representative of the European Railway Community (CER) from 2009 to 2013 and has been a Director on the Board of Thalys since 2012.
Darren Welsford joined Eurostar in April 2020 from Vectura, a listed pharma company, where he had been Group Financial Controller for four and a half years. Prior to Vectura, he held several roles at head office and business unit level at BAT (British American Tabacco) having trained and qualified as a chartered accountant at Deloitte. Darren became CFO in December 2020.
Mary joined Eurostar in October 2009 and is responsible for managing communications with the media, stakeholders and employees. Mary joined Eurostar from Lloyds TSB Group where she spent 10 years as Head of Media Relations and then as Director of Corporate Relations. She began her career in PR consultancy at Ogilvy and Mather running campaigns for a range of corporate and consumer businesses. Prior to Lloyds TSB she was Director of Public Relations for PKF.
Philippe Mouly joined Eurostar in 2016 as Chief Operating Officer (COO). Before moving to Eurostar, Philippe held a number of senior positions in the French national railway company, SNCF, including Director of Train Managers, Chief of Operations and TGV Fleet Manager for SNCF Voyages, and Director of TGV Atlantique.
Marc joined Eurostar just before its launch in 1994 and held a number of operational roles before becoming Head of Customer Service in 2003. He then spent two years as HR Director before returning to Customer Services as Director in 2006. His responsibilities now include HR, Station Operations, On board Services, Catering, Security and Traveller Care.
Gareth joined Eurostar in June 2011 from the Department for Transport (DfT), bringing with him 20 years' experience in UK government and an in-depth knowledge of the rail industry. Gareth leads on the development and appraisal of Eurostar’s strategic choices and new business proposals, as well as all regulatory matters, working alongside other business functions to advise on issues affecting Eurostar where government legislation or industry regulation is involved. In addition, Gareth heads up the Legal team and serves the Eurostar board as Company Secretary.
Laurent Bellan joined Eurostar as Head of Customer Systems in 2012, becoming Chief Information Officer (CIO) three years later.
Before Eurostar, Laurent spent ten years at the global pharmaceutical company, Bristol Myers Squibb, where he was IT Director for the French business and then Director for Enterprise Web in the US.
François joined Eurostar in April 2011 and held a number of senior roles within the Commercial function before becoming Head of Business Performance in 2015, followed by Business Optimisation Director in 2019. He was appointed Chief Commercial Officer in December 2020 and is responsible for Revenue Management, Business Optimisation, Sales and Marketing, Digital, Customer Experience and Brand.