TRAVELLING SAFELY WITH EUROSTAR

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  So much about the way we travel has changed. But at Eurostar, our commitment to caring about our passengers and colleagues remains the same. That’s why your safety and the wellbeing of our teams will always be our top priority. And why we’re working as hard as we can to keep you connected with the people and places you love.

We thoroughly clean and disinfect our trains before every journey

Passengers and staff must wear face masks at our stations and on board

Our air con units draw in fresh air and filter it throughout the journey

You’ll find hand sanitiser points dotted around our stations

We follow government guidelines for testing staff and passengers

We’re regularly topping up soap and water supplies on board

We’re using online menus and serving individually packaged food

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  From details about changes to border controls post-Brexit to information about coronavirus travel restrictions, we promise to keep you up to date at every step of your journey. That way, you can arrive at the station well prepared to travel.

  Our coronavirus hub and Brexit information hub are kept up to date with all the latest travel restrictions and guidance to help you get ready for your trip.

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  We know that having the freedom to change your travel plans is important to you. With our flexible ticket options, you can book safe in the knowledge that you can rearrange your trip if you need to.

  We want you to feel complete confidence when you’re planning your next trip. That’s why we want to make a pledge to you: once tickets have gone on sale, we promise not to cancel those trains because of COVID-19. Find out more 

Very well organised - I felt completely safe. Clear instructions for passengers. The train and the trains bathroom were immaculate.

Customer travelling from London in Standard class

Efficient clean and very professional staff. Lots of information. Made me feel safe to travel again.

Customer travelling from London in Standard class