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TRAVEL NEWS

TRAVEL NEWS

Important information if you are travelling from the Netherlands to the UK

If you’re using the Dutch government’s free COVID test scheme and the CoronaCheck app, please check all required details are included on your certificate before coming to the station.
This must include the name and contact details of the place your test was taken and the test provider. Certificates without this information do not meet UK requirements and unfortunately cannot be used to travel to the UK. If any fields are left blank or show ‘unknown’, please contact your test provider and ask them to send you the original test certificate. If they’re unable to provide these details to you, you will need to take a new test with a different test provider and ensure that all details are provided. See here for all other essential information about entering the UK.

UPDATED – further changes to rules for entry to England from 02 August 2021

Travel restrictions for passengers travelling to England from Belgium, the Netherlands and other Amber list countries (excluding France) will change from 02 August 2021.

If you’ve been fully vaccinated in the EU, USA, or Switzerland at least 14 days before departure, you can now travel to England without having to quarantine from 04:00 on this date.

You’ll also no longer be required to take a test 8 days after arriving in England.

You need to show proof that you’ve been vaccinated before you travel with:

  • an EU Digital COVID Certificate (EU DCC) for Europe
  • a US CDC card for the USA – you’ll also need to show proof of USA residency

As well as proof of vaccination, you’ll still need to:

  • Complete a Passenger Locator Form
  • Provide proof of a negative COVID-19 test taken no more than 3 days before travel
  • Take a COVID-19 test 2 days after arriving

These rules already apply to travellers fully vaccinated by the NHS at least 14 days before travel, their dependants or anyone under the age of 18 who are usually resident in the UK.

If you’ve not been fully vaccinated more than 14 days before travel or if you’re travelling from France, current rules will still apply.

You will still need to:

  • Complete a Passenger Locator form
  • Provide proof of a negative COVID test taken no more than 3 days before travel
  • Quarantine on arrival for 10 days
  • And take COVID tests on days 2 and 8 after arriving in England

FIND OUT MORE

Are you an EU, EEA or Swiss citizen living in the UK?

If you’re an EU, EEA or Swiss citizen living in the UK with settled or pre-settled status, you may be asked to provide proof when entering the UK. You can generate a code here, which you may need to show to UK Border Force officers. This code will confirm your immigration status. If you’re an EU, EEA or Swiss citizen only visiting the UK, you can find out more here.

Coronavirus and Eurostar services

Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19).

We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.

Find out more

Temporary suspension of our onboard catering from Amsterdam to Brussels

Onboard catering is temporarily suspended between the Netherlands and Brussels. However, food will still be served to Business Premier and Standard Premier passengers between Brussels and London. Café Métropole will also remain open throughout the journey.

We are sorry for any inconvenience.

New departure and arrival times for travel from the Netherlands, Brussels, and Lille until 5 September 2021

Due to engineering works and to give authorities in Brussels enough time to carry out security checks before departure we have had to adjust the timings of the 9145 train from Amsterdam to London.

Amended timetable until 5 September 

No direct service to Disneyland Paris until 22 October 2021

Our direct service to Disneyland Paris is suspended up to 22 October 2021. Please see below for information about your options:

  • Take a connection

To rearrange your journey via Paris, please contact us using this form and selecting ‘Disneyland® Paris’ from the dropdown menu. Please share details of your new journey request in the subject and question fields to help us process your request.

You can usually take a connecting TGV train from Lille Europe. But Eurostar and TGV trains to and from Lille are currently very limited, so unfortunately, we’re not able to offer this option for now.

  • Exchange your ticket

If you’d rather wait until our direct Disney train is running again, you can also exchange your ticket and travel on a future date. Tickets are currently available to book for the peak summer period from 22 October to April 2022.


If you don’t have the ability or don’t wish to travel anymore , here are your options:  

  • Claim an eVoucher

You can request an eVoucher for the full value of your booking. You’ll have 12 months from the date the voucher is issued to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris, at eurostar.com. You don’t have to travel within those 12 months – you can book up to 10 months in advance on most of our routes. That means you’ll be able to travel through to late 2022. If you have any questions about your accommodation, please contact your provider directly.

 

Train + Hotel package bookings

If you have any questions about your accommodation or if you’ve booked a Train + Hotel package with a travel agent or tour operator, please contact your hotel, agent, or operator directly to discuss your options.

 We also recommend checking the Disneyland® Paris website for updates.