If you’re an EU, EEA or Swiss citizen living in the UK with settled or pre-settled status, you may be asked to provide proof when entering the UK. You can generate a code here, which you may need to show to UK Border Force officers. This code will confirm your immigration status. If you’re an EU, EEA or Swiss citizen only visiting the UK, you can find out more here.
Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19).
We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.
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Onboard catering is temporarily suspended between the Netherlands and Brussels. However, food will still be served to Business Premier and Standard Premier passengers between Brussels and London. Café Métropole will also remain open throughout the journey.
We are sorry for any inconvenience.
Due to engineering works and to give authorities in Brussels enough time to carry out security checks before departure we have had to adjust the timings of the 9145 train from Amsterdam to London.
Our direct service to Disneyland Paris is suspended up to 22 October 2021. Please see below for information about your options:
To rearrange your journey via Paris, please contact us using this form and selecting ‘Disneyland® Paris’ from the dropdown menu. Please share details of your new journey request in the subject and question fields to help us process your request.
You can usually take a connecting TGV train from Lille Europe. But Eurostar and TGV trains to and from Lille are currently very limited, so unfortunately, we’re not able to offer this option for now.
If you’d rather wait until our direct Disney train is running again, you can also exchange your ticket and travel on a future date. Tickets are currently available to book for the peak summer period from 22 October to April 2022.
If you don’t have the ability or don’t wish to travel anymore , here are your options:
You can request an eVoucher for the full value of your booking. You’ll have 12 months from the date the voucher is issued to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris, at eurostar.com. You don’t have to travel within those 12 months – you can book up to 10 months in advance on most of our routes. That means you’ll be able to travel through to late 2022. If you have any questions about your accommodation, please contact your provider directly.
Train + Hotel package bookings
If you have any questions about your accommodation or if you’ve booked a Train + Hotel package with a travel agent or tour operator, please contact your hotel, agent, or operator directly to discuss your options.
We also recommend checking the Disneyland® Paris website for updates.