TRAVEL NEWS
Ashford International stops until 30 September 2018
We’re introducing an amended timetable at Ashford International until 30 September 2018. This is a temporary measure, and we will return to a normal service on 1st October.
The timetables for services due to stop at Ashford are published below.
Ashford Timetable Changes 2 September - 30 September 2018
The majority of affected trains to and from Paris will instead have a replacement stop in Ebbsfleet International.
If you are traveling on one of these affected trains, you'll need to board or disembark at Ebbsfleet or London St Pancras and have your Eurostar ticket stamped by a member of staff to travel for free with a Southeastern service to/from Ashford (see below).
Please note:
From 2 September to 30 September, there will be no trains running to or from Paris which stop at Ashford.
All direct Eurostar services to/from Disneyland Paris, Lyon, Avignon and Marseille will continue to stop at Ashford as normal.
This timetable is applicable on all dates; however, some services may be occasionally subject to changes at short notice. If this happens, we will contact you before travel.
Getting to/from Ashford when your train has been affected
If your train is affected, you can either :
•have your Eurostar ticket stamped by a member of staff in order to validate it for the Southeastern journey (your Eurostar ticket will NOT be accepted by Southeastern staff without validation from Eurostar)
•or, purchase your own and claim the cost back for this.
Please note you will only be able to have your ticket stamped if your train is affected by these changes (see detailed list above). If you are travelling from Ebbsfleet on a train which is not on this list, you will not be entitled to free travel on Southeastern.
Southeastern High Speed services
The journey time between Ashford and Ebbsfleet, is just 20 minutes but please allow time to make the transfer. Check the Southeastern timetables for the best connecting service between Ashford, Ebbsfleet and London St Pancras.
Car parking
If you have pre-booked car parking at Ashford International station that you no longer need, please email hs1parkinghelp@empark.com with the details of your on-line booking for Ashford and the reason for cancellation and it will be cancelled and refunded.
If your journey is part of a return trip, you can check the revised timetable above to see if the train on your outbound journey also stops at Ebbsfleet. Your Eurostar tickets from Ashford will be accepted at Ebbsfleet if this is more convenient for you to board there. Should you need to re-organise your parking arrangements, please visit www.ebbsfleetintl.co.uk/parking to make a new car parking booking at Ebbsfleet International.
Travelling between Disneyland Paris and Ebbsfleet International?
We've now stopped selling tickets to Ebbsfleet International on our direct train from Disneyland® Paris on:
- Friday 26 October 2018
- Saturday 27 October 2018
This is to stop the departure lounge and arrivals area getting too full but you can still travel from London or Ashford.
If you haven’t booked yet
There are still seats available. You’ll just need to buy tickets from London St Pancras International or Ashford International and board or leave the train at one of those stations.
If you’ve already booked tickets from/to Ebbsfleet International
Don't worry, the train will still stop at Ebbsfleet as normal but it might be worth allowing a little extra time, since it'll be busy.
Travelling to the Netherlands – planned engineering works
Over the next few months, some services will be altered on our new route to and from Amsterdam:
Saturday 15 to Sunday 16 September
• Trains from London and Brussels will arrive in Amsterdam approximately 30 minutes later than usual.
• Trains from Amsterdam to Brussels will leave approximately 30 minutes earlier.
Sunday 30 September
• The 9148 17:31 departure from London will terminate at Rotterdam and won’t run to Amsterdam.
• The evening 9181 train won't stop at Amsterdam and will run from Rotterdam to Brussels only
Friday 9 to Monday 12 November
No Eurostar trains will run between Brussels, Rotterdam and Amsterdam from 23:00 CET on Friday evening until 08:00 CET on Monday morning.
Friday 16 to Sunday 18 November
• Trains from London and Brussels will arrive in Amsterdam approximately 30 minutes later than usual.
• Trains from Amsterdam to Brussels will leave approximately 25 minutes earlier.
Thursday 17 January to Sunday 20 January, Saturday 9 February to Sunday 10 February and Friday 15 March to Sunday 17 March 2019
We’re not selling any tickets between Brussels, Rotterdam and Amsterdam until the timetable for these dates has been confirmed.
Travelling within the Netherlands?
Please click the link below to check for any changes to train times or planned works which may affect your trip:
Engineering Works on 15 - 16 September 2018
Tickets are now back on sale for trains running to and from Paris on Saturday 15 - Sunday 16 September.
During this weekend, we’ll be operating a reduced timetable while engineers work on the tracks near Gare du Nord. Journey times between the UK and Paris will be longer than normal since our trains will be diverted onto non-high-speed lines for part of the way.
On Sunday 16 September, our direct service from Disneyland Paris to the UK will also have to depart and arrive later.
Click here to see the revised timetables.
Maintenance projects like this are essential to keep our trains running reliably and on time in the future, so we’d like to say thank you for your understanding.
Travelling to/from Ashford on 25 November?
No Eurostar trains will be stopping at Ashford International on Sunday 25 November 2018 as the station is closed all day due to engineering works.
If you usually travel on Eurostar 9014 or 9032 (to Paris), 9074 (to Lille and Disneyland Paris), 9152 (to Lille and Brussels), 9023, 9039 or 9059 (from Paris), 9149 (from Brussels and Lille) or 9057 (from Disneyland Paris), you'll need to board or leave them at London St Pancras or Ebbsfleet International station that day.