Eurostar management team

The people who spend every day working to make your journey better.

Nicolas Petrovic, Chief Executive Officer
Nicolas Petrovic, Chief Executive Officer

Nicolas became CEO of Eurostar in April 2010. He joined as Director of Customer Services, London, in August 2003 before spending almost four years as Chief Operating Officer. Prior to his tenure at Eurostar, Nicolas worked for SNCF as the Secretary General for Direction Grandes Lignes and Operational General Manager for the Paris Saint-Lazare area. In addition to his extensive experience in the transport industry in both the UK and France, Nicolas gained an MBA from INSEAD in 2003.

James Cheesewright, Chief Financial Officer
James Cheesewright, Chief Financial Officer

James joined Eurostar in August 2010, just as the company was established as a single, unified corporate entity.
He joined from Misys Plc, the banking and healthcare software provider, where he enjoyed a number of senior general management and finance roles, most recently as Group Vice President, Corporate Finance and including leading the Banking and Risk Management software divisions.
                                                                             Prior to Misys, James spent 12 years at Cable & Wireless Plc, the international telecommunications provider, in both senior
                                                                             general management and finance roles, including six years overseas.

Mary Walsh, Director of Communications
Mary Walsh, Director of Communications

Mary joined Eurostar in October 2009 and is responsible for managing communications with the media, stakeholders and employees. Mary joined Eurostar from Lloyds TSB Group where she spent 10 years as Head of Media Relations and then as Director of Corporate Relations. She began her career in PR consultancy at Ogilvy and Mather running campaigns for a range of corporate and consumer businesses. Prior to Lloyds TSB she was Director of Public Relations for PKF.

Mikaël Lemarchand, Director of Stations

Mikaël joined Eurostar in January 2012 as Director of Stations with overall responsibility for all Eurostar terminals. Previously Mikaël was Director of Rail Development Europe for Keolis where he led a range of projects including the extension of the TransPennine Express Franchise. Prior to that, he held a number of roles at SNCF including Head of Private Office for Chairman, Guillaume Pepy. He has additional international experience having begun his career in Germany working within the energy
                                                                             industry.

Nicholas Mercer, Commercial Director
Nicholas Mercer, Commercial Director

Nick joined Eurostar in 2003 as Commercial Director. He has 30 years business experience having previously held Sales and Marketing Director positions at Air Miles (now called Avios), Misys, First Direct and Sky (for their interactive TV service). He started his career in the airline industry. As Commercial Director Nick has overall responsibility for sales, pricing/revenue management, marketing and distribution including Eurostar.com and the Eurostar Contact Centre.
                                                                             Nick serves as a member of the Eurostar International Board.

Marc Noaro, Service and People Director

Marc joined Eurostar just before its launch in 1994 and held a number of operational roles before becoming Head of Customer Service in 2003. He then spent two years as HR Director before returning to Customer Services as Director in 2006. His responsibilities now include HR, Station Operations, On Board Services, Catering, Security and Traveller Care.

Gareth Williams, Strategy Director and Company Secretary

Gareth joined Eurostar in June 2011 from the Department for Transport (DfT), bringing with him 20 years' experience in UK Government and an in-depth knowledge of the rail industry. Gareth leads on the development and appraisal of Eurostar’s strategic choices and new business proposals, as well as all regulatory matters, working alongside other business functions to advise on issues affecting Eurostar where government legislation or industry regulation is involved. In addition, Gareth heads up the Legal
                                                                             team and serves the Eurostar Board as Company Secretary.

Antoine de Kerviler, Chief Information Officer

Antoine joined Eurostar in December 2013, bringing with him a combination of IS expertise and travel industry experience. He came to Eurostar from Corsair International, the second largest French airline and part of the TUI Travel group, where he was CIO.
Prior to his role at Corsair, Antoine was director of quality and information systems for the Swiss airline, Baboo, and founder and CEO of Air Turquoise, a start-up, low-cost regional airline. Before that, he was head of e-commerce for Air France. Antoine has also
                                                                             founded several companies, served on the board of a web agency and as a mentor to entrepreneurs.

Frank Renault, Operations Delivery Director

Frank joined Eurostar in July 2013 and leads the day-to-day operation and maintenance of Eurostar’s fleet. Previously, Frank was Managing Director of TER Bretagne at SNCF, where he was in charge of the entire operation of the regional railway network in Brittany. Prior to this, he held a number of senior roles at SNCF, including Operations Director responsible for services in Normandy and Operations Director for services in the Picardie region.