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EBBSFLEET INTERNATIONAL

Our north Kent station is close to the M2, M20 and A2, and a stone's throw from Bluewatershopping centre.

 

Due to the impact of coronavirus and the subsequent pressure put on our business, we’ve made a decision to focus on our busiest city centre stations. As a result, our trains will no longer be stopping at Ebbsfleet International until 2022 at the earliest.

Ebbsfleet International

If you’re booked on a train due to depart or arrive at Ebbsfleet International

You can request an eVoucher for the full value of your booking here. 

Your voucher will be valid for 12 months from date of issue to travel to any Eurostar destination from or to London St Pancras International (subject to availability). You don’t have to travel before the expiry date on your voucher, you simply need to book your new journey before your voucher expires. You can book up to six months in advance on most of our routes, so that means you’ll be able to travel up until late 2021. No fee will be applied, but if the value of your new booking is more than the value of your voucher, you will have to pay the difference. 

Please note that eVoucher requests must be submitted within 60 days of your initial outbound travel date. After this date you will, unfortunately, be unable to retrospectively claim a voucher. You can also request a refund here

Travelling from London St Pancras International instead

As our trains are no longer stopping at Ebbsfleet International, you’ll need to buy a ticket to travel to or from St Pancras International instead.

 

Getting to or from London St Pancras International by train

You can take a direct Southeastern train between Ebbsfleet International and St Pancras International. You can check the Southeastern timetable and fares here.

 

When to arrive at London St Pancras International?

We recommend arriving at St Pancras International 60 minutes before your Eurostar train departs to allow plenty of time for ticket, security and passport checks. Ticket gates close 30 minutes before departure.

 

We’re receiving thousands of calls and emails right now, and it’s taking longer than usual for us to reply to everybody. We’d strongly encourage you not to call our contact centre, but to check eurostar.com for all the latest info instead.  For any other requests or questions, you can use this contact us form and select ‘Kent Station’ from the drop-down list. Apologies for the inconvenience caused.  

Ebbsfleet International

If you’re booked on a train due to depart or arrive at Ebbsfleet International

You can request an eVoucher for the full value of your booking here. 

Your voucher will be valid for 12 months from date of issue to travel to any Eurostar destination from or to London St Pancras International (subject to availability). You don’t have to travel before the expiry date on your voucher, you simply need to book your new journey before your voucher expires. You can book up to six months in advance on most of our routes, so that means you’ll be able to travel up until late 2021. No fee will be applied, but if the value of your new booking is more than the value of your voucher, you will have to pay the difference. 

Please note that eVoucher requests must be submitted within 60 days of your initial outbound travel date. After this date you will, unfortunately, be unable to retrospectively claim a voucher. You can also request a refund here

Travelling from London St Pancras International instead

As our trains are no longer stopping at Ebbsfleet International, you’ll need to buy a ticket to travel to or from St Pancras International instead.

 

Getting to or from London St Pancras International by train

You can take a direct Southeastern train between Ebbsfleet International and St Pancras International. You can check the Southeastern timetable and fares here.

 

When to arrive at London St Pancras International?

We recommend arriving at St Pancras International 60 minutes before your Eurostar train departs to allow plenty of time for ticket, security and passport checks. Ticket gates close 30 minutes before departure.

 

We’re receiving thousands of calls and emails right now, and it’s taking longer than usual for us to reply to everybody. We’d strongly encourage you not to call our contact centre, but to check eurostar.com for all the latest info instead.  For any other requests or questions, you can use this contact us form and select ‘Kent Station’ from the drop-down list. Apologies for the inconvenience caused.  

City or station
City or station

International Way, EbbsfleetValley, Dartford, DA10 1EB

Getting there

By trainSoutheastern have launched their Kent Highspeed trains which now call at Ebbsfleet International.

By busFastrack services also run from the Bluewater shopping centre

By car: Plan your journey to Ebbsfleet International by car at http://route.rac.co.uk or www.viamichelin.com.

By coach: Ebbsfleet International is served by National Express coaches on the Dover-Canterbury-London Victoria route.

What's on offer at Ebbsfleet International?

  • Cafés, newsagents, and cash machines
  • Departure lounge facilities open to all travellers.
  • Our ticket office is open Mondays to Fridays from 05:00 to 16:30, Saturdays from 05:45 to 16:30 and Sundays from 07:15 to 16:30.
    (Please note: a service fee of £10 applies to new Standard and Standard Premier bookings made at the station or over the phone)
  • Self-service ticket machines
  • Wi-fi access
  • Toilets with baby-changing facilities
  • A Click & Park car park
  • Bike and motorcycle parking

Find out more at ebbsfleetintl.co.uk

Euorstar departure lounge

Once you're through security, you'll find:

  • A newsagent and a café.
  • Wi-fi from The Cloud

To find out about disabled access at our stations, call us on 01777 777 878.

Business Premier lounge

Business Premier travellers and Eurostar™ carte blanche holders are entitled to access to the dedicated Business Premier lounge where they’ll find:

  • Extra comfortable seating for working or relaxing
  • Free wi-fi
  • Spacious meeting areas
  • A selection of snacks and drinks at two self-service bars
  • An extensive range of newspapers, magazines
  • Seat-side power sockets

Find out more about Business Premier

London St. Pancras Lost Property, Ebsfleet and Ashford

(also for items lost at Ashford and Ebbsfleet international)

Email: lost.property@eurostar.com.
The Eurostar lost property office is open from Monday to Friday, 10:00 to 17:00 (GMT)
All non-perishable items are kept for 28 days.