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Preparing for your trip

Preparing for your Eurostar journey

All the information you need to prepare for your journey, from when to arrive at the station to travel documents and customs.

Delta - illustrations - Antwerpen - station

When to arrive at the station

Find out when you need to arrive at the station before your departure.

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Travel Documents - UK passport and visa

Travel documents

What travel documents do you need to travel on Eurostar? Find the answers you need here.

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Customs

Everything you need to know about custom regulations when travelling between the UK and Europe.

Read more - Customs
Mobile app

Your tickets

Everything you need to know about how to book and manage your booking.

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Eurostar App

Download the app for booking tickets, live updates and destination inspiration.

Read more - Eurostar App
Woman on the platform with suitcase

Station guides

Everything you need to know about all of our stations, including facilities and departure process, plus much more.

Read more - Station guides