You’ll need to pass through ticket gates to enter and exit the platform area at Rotterdam Centraal station. To go through the NS gates, just scan the barcode on your ticket.
Once you’ve scanned your ticket at the NS gates, head to platform 2, where Eurostar trains depart from.
You’ll be able to access the platform 90 minutes before departure. Once you arrive, our team will check your tickets – ticket checks close 30 minutes before departure.
You’ll then go through security and passport control in the building at the end of the platform. You can then relax in the departure lounge, where you’ll find seating areas, plugs and vending machines, until it’s time to depart.
Carte Blanche travellers and Business Premier ticket holders can relax in the NS International Lounge on platform 2. Find out more about the NS Lounge here.
Cafés, shops and supermarkets
The NS International ticket office, open daily from 07:00 -21:00 Monday to Saturday and 09:00 – 21:00 on Sunday
The NS International Lounge, open daily from 07.00-20.00 on weekdays and 10.00 – 18.00 on Saturday and Sunday
Exit the main hall of Rotterdam Central station. Walk 60 meters south towards Weena street. Turn right down Weena street and walk 150 meters to the Hertz location. It should take about 2 minutes to get there.
Hertz station facilities
Child seats, baby seats
Delivery and collection (on request)
Please speak to a member of staff at the OV Service & Tickets Shop.
Or call NS Customer Service on +31 (0) 30-7515155.