Preparing for your trip
Preparing for your Eurostar journey
All the information you need to prepare for your journey, from when to arrive at the station to travel documents and customs.
When to arrive at the station
Find out when you need to arrive at the station before your departure.
Travel documents
What travel documents do you need to travel on Eurostar? Find the answers you need here.
Customs
Everything you need to know about custom regulations when travelling between the UK and Europe.
Your tickets
Everything you need to know about how to book and manage your booking.
Eurostar App
Download the app for booking tickets, live updates and destination inspiration.
Station guides
Everything you need to know about all of our stations, including facilities and departure process, plus much more.