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Check COVID-19 travel restrictions, testing and self-isolation rules, and complete any mandatory documents before you go. Since 14 Jan, entry rules for France have eased for fully vaccinated passengers.

ASHFORD INTERNATIONAL

Important: Due to the impact of coronavirus and the subsequent pressure put on our business, we’ve made a decision to focus on our busiest city centre stations. As a result, our trains will no longer be stopping at Ashford International or Ebbsfleet International until the end of 2022 at the earliest.

 

 

Ashford International

Travelling from London St Pancras International instead

As these stations are currently closed, you’ll need to buy a ticket to travel from or to St Pancras International instead.  

 

Getting to or from St Pancras International by train 

If you’re travelling to or from St Pancras International by train from Ebbsfleet or Ashford, please check the Southeastern timetable and fares here.   

 

When to arrive at St Pancras International?  

We recommend arriving at St Pancras International 60 minutes before your Eurostar train departs to allow plenty of time for ticket, security and passport checks. Ticket gates close 30 minutes before departure.

We’re receiving thousands of calls and emails right now, and it’s taking longer than usual for us to reply to everybody. We’d strongly encourage you not to call our contact centre, but to check eurostar.com for all the latest info instead.  For any other requests or questions, you can use this contact us form and select ‘Kent Station’ from the drop-down list. Apologies for the inconvenience caused.

Newtown Road, Ashford, Kent , TN24 0PS

Getting there

By train: Ashford International is served by local train services from Kent and East Sussex provided by Southeastern and Southern Railway. Plan your train journey to Ashford from any station in England, Scotland or Wales at www.nationalrail.co.uk/planmyjourney.

By car: See http://route.rac.co.uk or www.viamichelin.com for directions

By coach
The new coach drop-off point situated next to the main entrance is ideal for group travellers.

What's on offer at Ashford International?

  • A bar, café, bureau de change and newsagent
  • Our ticket office, which is on the upper level next to the ticket gates. It's open every day from one hour before the first departure until 17:00
    (Please note:a service fee of £10 applies to new Standard and Standard Premier bookings made at the station or over the phone)
  • Self-service ticket machines
  • A toddlers' play area
  • Toilets with baby-changing facilities
  • Cash machines (before check-in only)
  • Click & Park car park

Find out more at ashfordintl.co.uk

Euorstar departure lounge

Once you're through security, you'll find:

  • A newsagent, a café, and a bar.
  • Wi-fi from The Cloud
  • A quiet area for business travellers
  • A bureau de change

To find out about disabled access at our stations, call us on 01777 777 878.

London St. Pancras lost property

If you have lost something in St Pancras Station you should contact the station’s lost property office on 0044 208 090 9922. They will assist you with logging your lost item and helping you where possible. 

For anything lost on one of our Eurostar trains please email our Eurostar lost property office on lost.property@eurostar.com.

All non-perishable items are kept for 28 days.