Eurostar executive committee

Gwendoline Cazenave, CEO

Gwendoline Cazenave is Chief Executive Officer of Eurostar. Since joining the company in September 2022, she has led Eurostar through a period of transformation, bringing together Eurostar and Thalys to create Western Europe's largest international high-speed rail network, while driving the company's next phase of growth through a major investment in a new double decker fleet and the expansion of the international high-speed rail network.

She brings extensive leadership experience across the transport, mobility and services sectors, with expertise in strategy, finance, transformation and corporate governance.

Before joining Eurostar, Gwendoline held a number of executive leadership positions within SNCF Group, culminating in her appointment as Chief Executive Officer of TGV Atlantique. She subsequently joined Oliver Wyman as a Partner in the Transport and Services practice before returning to the rail industry to lead Eurostar.

Alongside her executive responsibilities, she currently serves, and has previously served, as a non-executive director on the boards of organisations including Iarnród Éireann (Irish Rail), Tallano Technologies and Union Financière de France. She believes that diverse teams and inclusive leadership are essential to building high-performing organisations and delivering better outcomes for customers, colleagues and society.

Matthieu Quyollet, Deputy CEO, Finance, Strategy and Transformation 

Matthieu Quyollet is Deputy CEO and Chief Finance, Strategy and Transformation Officer of Eurostar. He joined Thalys in 2019 as Deputy CEO. He subsequently led the Greenspeed programme, which designed and prepared the merger between Thalys and Eurostar. Following the creation of the new Eurostar in 2022, Matthieu was appointed Chief Integration, Strategy & Business Development Officer and led the Group's post-merger integration, overseeing the implementation of its operating model, brand platform and unified customer proposition. He also led Eurostar's €2 billion fleet acquisition programme.

Appointed Chief Finance, Strategy & Transformation Officer in 2025 and Deputy Chief Executive Officer in 2026, he is responsible for the Group's financial performance, capital allocation, long-term strategy and transformation agenda.

Prior to joining Thalys, he served as Chief of Staff to the Chairman and CEO of SNCF and held several positions within the French Government.

Laurent Bellan, Chief Technology & Process Optimisation Officer

Laurent Bellan joined Eurostar in 2012 as Head of Customer Systems before being appointed Chief Information Officer in 2015. Since 2022, he has served as Chief Technology and Process Optimisation Officer. He leads the Group’s technology strategy and oversees digital transformation programmes supporting customers, employees and operations. He played a major role in the technological integration of Eurostar and Thalys.

Prior to joining Eurostar, Laurent Bellan spent most of his career in the pharmaceutical industry, more recently with Bristol Myers Squibb in the United States and France, where he held a number of international information systems leadership roles and led major technology transformation programmes.

Heather Campbell, Chief Communications and Diversity & Inclusion Officer

Heather Campbell joined Eurostar in September 2023 as Chief Communications and Diversity, Equity and Inclusion Officer. She is responsible for corporate communications, media relations, internal communications and the Group’s diversity and inclusion initiatives.

Heather Campbell has extensive communications experience across the transport and travel sectors. She began her career in journalism before joining a communications consultancy. She subsequently held several leadership positions at London Gatwick Airport, including Head of Communications, before becoming Head of Media at Govia Thameslink Railway, the UK’s largest rail operator by passenger numbers.

Amar Chaabi, Chief Operations Officer

Amar Chaabi joined Eurostar in January 2023 as Chief Operations Officer. He leads Eurostar’s international operations, ensuring the safe, reliable and efficient delivery of services across the entire network. With nearly 30 years of experience across the rail and aviation sectors, Amar has built extensive expertise in leading complex transport systems, driving operational transformation, strengthening organisational resilience and managing large-scale operational challenges.

Before joining Eurostar, Amar held several senior leadership positions within the SNCF Group, where he led major operational organisations and successfully transformed rail operations to improve operational performance, customer experience and organisational effectiveness. He began his career with Groupe ADP, where he held a range of responsibilities in airport operations and business development.

Nele De Brabandere, Chief People Officer

Nele De Brabandere has served as Chief People Officer of Eurostar since 2022. She leads the Group's people strategy, driving a high-performing and inclusive culture that supports business transformation and sustainable growth across Eurostar's international operations. With nearly 30 years of experience in human resources, legal affairs, and organisational transformation, Nele is recognised for combining strategic vision with operational excellence.

She has a strong track record in labour relations, organisational design, and cultural integration, leading complex transformations in multicultural environments. After working as a lawyer and lecturer in employment law, she joined SNCB / NMBS in 2007 as Legal Counsel. She then joined Thalys in 2014, where she supported the creation of THI Factory before becoming Human Resources Director.She played a key role in the integration of Thalys and Eurostar.

François Le Doze, Chief Commercial Officer

François Le Doze joined Eurostar in 2011. After holding several positions in planning, performance analysis and business optimisation, he was appointed Chief Commercial Officer in 2020. He is responsible for brand, marketing, loyalty, digital, distribution, sales, customer contact, pricing strategy and revenue management across Eurostar's international business.

He has played a central role in shaping Eurostar's commercial strategy and growth agenda, including the integration of Eurostar and Thalys and the transformation of the Group's commercial, digital, loyalty and customer activities. As a member of the Executive Committee, he contributes to the company's strategic direction across customer growth, digital development, international expansion and long-term competitive positioning. His expertise spans commercial strategy, customer growth, revenue optimisation and the development of international transport businesses.

Simon Lejeune, Chief Safety and Stations Officer

Simon Lejeune joined Eurostar in 2015 as Programme Manager for the introduction of the e320 fleet. After serving as Deputy Head of Safety then as Head of Operations and later as Chief Operating Officer, he was appointed Chief Safety and Stations Officer in 2023. He is responsible for safety, security and station operations across the Eurostar network.

Before joining Eurostar, Simon held leadership positions at Network Rail and Eurotunnel. With more than twenty-five years of railway experience, he has recognised expertise in international high-speed rail operations, operational safety and crisis management.

Emmanuelle Scemama, Chief Customer Experience Officer

Emmanuelle Scemama joined Eurostar in 2023 as Chief of Staff to the Chief Executive Officer. After supporting the Group’s strategic priorities and transformation initiatives linked to the new Eurostar, she was appointed Chief Customer Experience Officer in January 2026. She oversees all initiatives designed to enhance the customer journey across all Eurostar markets. Her expertise covers strategy, transformation, data analytics and customer experience.

Before joining Eurostar, Emmanuelle spent nearly five years as a consultant at Oliver Wyman, supporting a wide range of transformation projects. Earlier in her career, she held roles in revenue management and data analytics at Disneyland Paris.

Gareth Williams, General Secretary & Chief Strategic Partnerships Officer

Gareth Williams joined Eurostar in 2011 as Strategy Director and Company Secretary before being appointed General Secretary and Chief Strategic Partnerships Officer in 2022. He is responsible for legal affairs, compliance, strategic partnerships, regulatory affairs and government relations across the Group.

Before joining Eurostar, Gareth spent almost twenty years in the UK government, including roles at the UK Department for Transport (DfT) and the Cabinet Office. He has led a number of major strategic projects for Eurostar, including the launch of the London-Amsterdam route, the management of Brexit-related challenges and engagement with European and national authorities on regulatory matters.