Travel news
Rail strikes have been announced in the UK on the following days:
Wednesday 31 May
Friday 02 June
Saturday 03 June
These strikes will not affect our timetable. However, please be aware that local trains in the UK may be severely disrupted.
If you have a connecting journey in the UK, please check your train is still running before you set off. We recommend you allow extra time when travelling to/from London on strike days.
Visit the National Rail website for more information about local railway traffic in the UK.
There’s been a series of ongoing strikes in France since 07 March. New days of mobilisation may be announced by French unions at short notice. The next one will take place on Tuesday 06 June.
If we need to make timetable changes as a result, we’ll update this page and contact affected customers as soon as possible.
Public transport and train connections may continue to be disrupted in France. If you travel to/from Lille or Paris, please check the latest service updates on the following websites:
Due to engineering works, we have had to make the following changes to our timetable between London and Lille, Brussels, Rotterdam and Amsterdam:
Sunday 28 and Monday 29 May 2023
Trains will not stop at Rotterdam or Amsterdam on these dates except train 9152 on Monday 29 May. All other trains between London and the Netherlands will terminate or start their journeys at Brussels-Midi/Zuid.
Train 9152 will be able to run from London to Lille, Brussels, Rotterdam and Amsterdam on Monday 29 May, but it will leave later than originally scheduled:
NEW departure London: 19:04 (originally 18:04)
NEW arrival Lille: 21:24 (originally 20:26)
NEW arrival Brussels: 22:04 (originally 21:05)
NEW arrival Rotterdam: 23:31 (originally 22:32)
NEW arrival Amsterdam: 00:13 (originally 23:13)
If your Eurostar train or stop is cancelled or the departure time is postponed by more than 60 minutes, you can:
- Exchange your booking for free to travel at a different time/date in the same travel class, subject to availability OR
- Cancel your booking and claim a Eurostar e-voucher valid for 12 months OR
- Cancel your booking and claim a refund from where you originally bought your ticket.
Find out more about your options.
If your train is now departing at a different time, please download your ticket again for up-to-date information and arrive at the station at the recommended time shown on your updated ticket.
We are running fewer trains than normal on the morning of Sunday 18 June due to engineering works on the UK high-speed line.
If you’re looking to buy a ticket to travel that morning, please note that:
- no trains will run from London before 10:00
- some departure or arrival times are different to our usual Sunday timetable
I’ve already bought a ticket to travel on that day. Will my journey be impacted?
Our revised timetable was confirmed before tickets went on sale, so your train is scheduled to run at the times shown on your ticket.
To help Ukrainian nationals travelling to the UK, we can offer a free Eurostar ticket from any Eurostar station to London St. Pancras International.
If you have a valid visa to enter the UK, along with your Ukrainian passport, please speak to a member of the Eurostar team at Paris Nord, Brussels-Midi, Lille Europe, Rotterdam Centraal or Amsterdam Central stations, and they will issue a ticket for travel to London.
It is important to arrive with the necessary visa documents, as these will be checked by the UK Border Force during the check-in process.
At Amsterdam Centraal and Rotterdam Centraal, there are ticket gates between the station entrance and the Eurostar departures building. When you reach the gates, please press the assistance button, or speak to a nearby member of station staff who will let you through the gates. Then, head straight to the Eurostar departures building located at the end of platform 15b in Amsterdam Centraal, and in the middle of platform 2 in Rotterdam Centraal. Your Eurostar ticket to London will be issued at the Eurostar departures building.
The UK government is regularly reviewing the criteria for Ukrainian refugees to enter the UK, so we would strongly recommend contacting the British Embassy or checking the UK government website for the latest information.
All train operators across England, Scotland and Wales are offering free onward travel if your final destination is outside London. To qualify, you will need to show your Ukrainian passport and your Eurostar ticket, and you will have 48 hours from arrival in the UK to complete your journey.
You will also be able to travel for free across London by bus, tram, underground or Docklands Light Railway (DLR) services, to help you to reach your destination. More information on the National Rail website.
For information, we are unfortunately unable to accept pets for travel on Eurostar. If you are travelling with a guide or assistance dog, please speak to our team in the station.