Station information
London St. Pancras lost property
If you have lost something in St Pancras Station you should contact the station’s lost property office on 0044 208 090 9922. They will assist you with logging your lost item and helping you where possible.
For anything lost on one of our Eurostar trains please email our Eurostar lost property office on lost.property@eurostar.com.
All non-perishable items are kept for 28 days.
Paris Gare du Nord Lost Property
The SNCF lost property office in Gare du Nord is open from 08:00 to 13:00, then 14:00 to 20:00 (ECT). It is located on level -1 next to the car rental agencies.
To find out more, please go to https://www.garesetconnexions.sncf/fr [in French].
More information about lost luggage [in French]: https://www.garesetconnexions.sncf/fr/service-client/a-vos-cotes/objet-perdu-trouve
Brussels-Midi/Zuid Lost Property
The SNCB lost property office is open 24 hours a day.
Any found items will be handed in to the lost property desk and you'll need to a small fee of €5 when you collect it.
To claim your lost property once you're back in the UK, go to belgianrail.be/en/customer-service/lost-objects.aspx.
Lille Europe Lost Property
Email: ot.lille@cityone.fr
The SNCF lost property office is open 7 days a week from 07:30 until 19:00 (ECT).
More information: https://www.garesetconnexions.sncf/fr/gare/frlle/lille-europe/services/objets-trouves
Amsterdam Centraal and Rotterdam Centraal lost property
Please speak to a member of staff at the OV Service & Tickets Shop.
Or call NS Customer Service on +31 (0) 30-7515155.
Find out more about lost property at Netherlands stations here.
Marne la Vallée Lost Property
The SNCF lost property office is open Monday to Friday from 08:00 to 22:00 (ECT).
If you're still in Marne-la-Vallée when you realise you've lost something, go to the station information desk as soon as possible.
After a couple of days, your item will be forwarded to Paris Gare de l'Est.
More information: https://www.garesetconnexions.sncf/fr/gare/frmlv/marne-vallee-chessy/services/objets-trouves
Calais Frethun Lost Property
Avignon Lost Property
The SNCF lost property office is open 7 days a week, from 12:00 until 16:00 (ECT)
More information: https://www.garesetconnexions.sncf/fr/gare/fravg/avignon-tgv/services/objets-trouves