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Coronavirus and Eurostar services

Eurostar’s principal priority is the health, safety and wellbeing of our customers and colleagues and we are closely monitoring information regarding coronavirus (COVID-19).

We are paying close attention to, and follow the official travel advice of the Travel Ministries of the countries across our network.

Find out more

Brexit and Eurostar services

Will there be changes to Eurostar’s service after Brexit?
Following the withdrawal agreement agreed between the UK and EU, Eurostar services will continue on the existing basis, timetable and terms and conditions following Brexit on 31st January. We are working closely with our station partners, Governments and border authorities on both sides of the Channel to ensure that robust plans are in place for us to continue to operate in either a deal or 'no-deal' scenario after the transition period. 

Will I need a visa to travel between the UK and the EU after Brexit?
The EU has agreed to give British citizens visa-free travel to member states, even in a no-deal scenario, for trips up to 90 days. The UK had previously confirmed that EU citizens will be able to make short-term visits to the UK without a visa.  
Can I still travel with my EEA ID card after Brexit? 
The UK government has confirmed that EU identity cards would remain valid for travel to the UK initially. Although there will be no immediate change, this cannot be guaranteed after the introduction of a new immigration system from 1 January 2021. Find out more.

Will there be any changes to the travel documents I need after Brexit?
Should the UK not secure a deal with the EU after the transition period, passports may be required to have six months validity from the date of arrival at your destination. The government has created an online tool to check if a passport needs to be renewed before travel.

Will I still be able to use my European Health Insurance Card (EHIC) after Brexit?
Your European Health Insurance Card (EHIC) might not be valid if the UK leaves the EU without a deal after the transition period. You should always ensure that you have travel insurance with healthcare cover before you travel abroad. And it’s important to check the terms of your policy, as some policies don’t cover pre-existing medical conditions

The full range of UK government advice about travel after Brexit can be found here.

No direct service to Disneyland Paris until 30 April 2021

Our direct service to Disneyland Paris is suspended up to 30 April 2021. Please see below for information about your options:

  • Claim an eVoucher

You can request an eVoucher for the full value of your booking. You’ll have 12 months from the date the voucher is issued to rebook a trip to any of our destinations, including but not limited to Disneyland® Paris, at eurostar.com. You don’t have to travel within those 12 months – you can book up to six months in advance on most of our routes. That means you’ll be able to travel up to spring 2022. If you have any questions about your accommodation, please contact your provider directly.

  • Exchange your ticket

You can exchange your ticket for a future departure date on our direct Disney service by scrolling down to the ‘Change journey’ section. Dates are available to book for the peak summer period from 16 July onwards into late 2021.

  • Take a connection

If you’d still like to travel before July 2021, you can do so with a connection in Paris. You’ll need to take an additional RER train (a local suburban train) and change en route at Châtelet Les Halles. The journey takes around an hour. See here for more information.

To rearrange your journey, please contact us using this form and selecting ‘Disneyland® Paris’ from the dropdown menu. Please share details of your new journey request in the subject and question fields to help us process your request.

Please note that availability of alternative trains via Paris is currently limited. Our team will do their best to help but we may not always be able to meet your preferred departure dates and times.

Usually, connections are also available via Lille Europe, where you need to change to a TGV train. However, services from Lille are currently severely limited and tickets are only made available two months before you plan to travel. For these reasons, we’re unfortunately unable to offer connections via Lille at this time.


If you’ve booked a train + hotel package with a Travel Agent or Tour Operator, please contact them directly to discuss your options.

We also recommend checking the Disneyland® Paris website for updates.