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Service information

Check live departures and arrivals, see our latest travel updates and find out what to do if your trip doesn't go to plan.

Please be advised:

From 01 March to 25 April 2025:

  • no trains will stop at Düsseldorf Airport and Essen Hbf.
  • fewer trains will stop at Düsseldorf Hbf, Duisburg Hbf and Dortmund Hbf.

From 03 to 18 May 2025:

  • no trains will stop at Cologne Hbf.
Train - St Pancras - Live departures & arrivals

 

Live departures and arrivals

Check our live departures and arrivals, wherever you are.

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Travel News - Eurostar travel updates - people - phone - mobile

 

Eurostar travel updates

Find out about engineering work and events that might affect your journey.

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Refunds Exchanges e-vouchers - laptop - computer

 

Exchanges, e-vouchers and refunds

Exchanges, e-vouchers and how to claim compensation if your train's delayed or cancelled.

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Eurostar International Limited is an Appointed Representative of AWP Assistance UK Limited (trading as Allianz Global Assistance) which is authorised and regulated by the Financial Conduct Authority (FCA). AWP Assistance UK Limited FCA registration number is 311909. FCA authorisation can be checked on the FCA register at https://www.fsa.gov.uk/register/ (opens in a new tab) | E-mail: Insurance@allianz-assistance.co.uk

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