Cookies and Personal Data

Background - what is a cookie?

A cookie is a text file containing small amounts of information which are downloaded to your computer or mobile device when you first visit a website. We use cookies to make our website work better for you. Cookies do lots of different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. You can find more information about cookies from these websites:

www.allaboutcookies.org
www.aboutcookies.org
www.youronlinechoices.eu

By using our website and other online services, such as our mobile app, you’re agreeing to us putting cookies on to your device. This policy explains how we use cookies and what they do.

Strictly Necessary Cookies
These cookies are essential for our website to work properly. They’re used for online booking. They remember things such as the dates you wish to travel and the number, and names, of passengers. Without them you won’t be able to book online because when you move through the booking process the website won’t remember the information you’ve already given us.

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Performance Cookies
These cookies collect information about how visitors use our website, which pages visitors go to most often, and if they get error messages. The information we collect is anonymous and helps us improve how our website works. We cannot identify individuals from this information.
The Performance Cookies we use are provided by third parties but we retain control on how the data is used.

Monetate
We use cookies provided by Monetate to test and adapt our website and to offer an improved customer experience.  Monetate cookies store information about your current session.  We use this information to adapt an improve the online customer experience.  You can prevent these cookies being stored on your device by updating your cookies storage in your browser settings.

Google Analytics
We use cookies provided by Google Analytics to help us measure the effectiveness of our advertising and how visitors use our website. The information helps us learn things such as what pages are more attractive to our visitors, which of our products most interest our customers, and the kind of offers our customers like to see. Although Google Analytics logs the information coming from our website on our behalf, we control how the data may and may not be used. If you do not want to help us learn how to improve our website, products, offers and marketing strategy, you can opt-out of this website analysis tool by clicking: https://tools.google.com/dlpage/gaoptout

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Functional Cookies
These cookies enable us to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For example, we place a cookie on your computer or mobile device when you first enter our website to identify your country and (if applicable) language preferences. The information these cookies collect cannot track your browsing activity on other websites.

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Targeting Cookies or Advertising Cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Double Click(Google)
This cookie is specific to the display advertising on our website. User data is anonymous. You can find out more generally about Google and its policies and principles as regards advertising at http://www.google.com/policies/privacy/ads.

Sojern
We have granted permission to Sojern Limited to place pixel tags on our website and set cookies on your computer or mobile device.   Information is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers.  No personal data is collected and an individual cannot be identified by the data collected.  To opt-out go to http://preferences-mgr.truste.com/?affiliateId=111.

Krux
We have granted permission to Krux Digital, LLC to use HTTP cookies, HTML5 cookies, statistical identifiers and pixel tags on our website and our on board entertainment portal, and mobile device identifiers on our mobile app.   Information from these technologies is collected and shared with third parties to provide audience targeting and optimization solutions for advertisers and publishers.  No personal data is collected and an individual cannot be identified by the data collected.  For more information go to http://www.krux.com/privacy/. To opt-out go to http://www.krux.com/privacy/consumer-choice/.

How up to date is the information?
We do make changes to our website. If we introduce new cookies or change the settings, we’ll update this policy.

Third party websites
Our website does link to other websites and we don’t know what cookies those other websites use.  If you want to learn more you should check the third party’s cookie information.