The Marble Arch Hotel, by Thistle
4 star hotelHotelBryanston Street, London, W1H 7EH, United KingdomSpacious and welcoming, Thistle London Marble Arch boasts an unrivalled location for those in need of retail therapy. It’s within easy reach of all the top spots in the city, so it’s the perfect choice for those who like to be in the thick of the action.
When you’re feeling peckish, you can head to The Grill for all-day dining, offering classic steaks and seasonal dishes, The Deli for tea, coffee, home made salads, sandwiches and cakes, or The Bar for a drink...or two.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Very Good
Good to know
- Friendly service
- Spacious rooms
Very good family hotel. Close to Oxford St. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
Rooms
Beautifully designed beds will tempt you to an early night after a busy day exploring. Put on your complimentry bathrobe, unwind in your spacious room and enjoy the flat-screen smart TV. To cap off the day, why not pour a nightcap from the well-stocked mini bar?
Location
Located next to Oxford Street, this hotel is a shopper's paradise. Park Lane is just around the corner, the soothing sanctuary of Hyde Park is only two minutes away and with numerous tube stations nearby, all of London's unmissable landmarks are within easy access.
Our hints & tips
Use the in-room iPad to chat directly to the concierge, who will be more than happy to help plan the next day's itinerary.
All rooms are well-equipped with flat-screen TVs, Nespresso coffee machines and complimentary mini bar.
The hotel's deli is perfect for grabbing a sandwich, snack or coffee on-the-go for those ready to get up and enjoy one of the greatest cities in the world.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Very Good
Review breakdown
Good to know
- Friendly service
- Spacious rooms
Rated by
Family –
65%
Couple –
23%
Solo –
7%
Business –
5%
Rated 4.3/5 based on reviews from all travellers
Very good family hotel. Close to Oxford St. Located near shopping areas and has easy access to public transportation.
Excellent Family Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: 97% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: 99% liked the proximity to sightseeing.
- Positive: Easily accessible by car, said 77%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 100%.
- Positive: 92% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 57%.
Tasty breakfast
- Positive: 80% were happy with the price of the breakfast.
Fantastic service
- Positive: 85% found the staff to be very friendly.
- Positive: 71% thought the service was very professional.
- Positive: 92% found the restaurant service to be one of the best.
- Positive: 88% said the concierge service was amazing.
- Positive: 100% said the recreation staff was great.
- Neutral: 62% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 62%.
- Neutral: 54% found the room service acceptable.
- Neutral: 54% thought the management was tolerable.
- Negative: 59% said the booking process was inefficient.
- Negative: Hotel security was horrible, thought 61%.
Great room
- Positive: 80% thought rooms were spacious.
- Positive: 73% loved the minibar.
- Neutral: Only 67% said rooms were clean enough.
- Neutral: Beds were acceptable for 62%.
- Neutral: Only 58% thought the shower was ok.
- Negative: 60% complained about the bathroom.
- Negative: 84% thought they were poorly maintained.
- Negative: 78% found problems with the furniture.
- Negative: For 70%, the rooms looked old.
- Negative: Air conditioning was criticized by 75%.
- Negative: 64% said the bathroom was dirty.
- Negative: 58% were unhappy with the view.
- Negative: 86% thought the tv was sub-standard.
Good internet service
- Positive: 72% loved the minibar.
- Neutral: 52% thought the wifi quality was ok.
- Neutral: Beds were acceptable for 63%.
- Neutral: Only 63% thought the shower was ok.
- Negative: 58% complained about the bathroom.
- Negative: 83% thought they were poorly maintained.
- Negative: 75% found problems with the furniture.
- Negative: For 68%, the rooms looked old.
- Negative: Air conditioning was criticized by 78%.
- Negative: 58% said the bathroom was dirty.
- Negative: 54% were unhappy with the view.
- Negative: 86% thought the tv was sub-standard.
- Negative: 86% thought the tv was sub-standard.
- Negative: 91% thought the tv was sub-standard.
Quite clean
- Neutral: Only 67% said rooms were clean enough.
- Neutral: 58% thought the cleanliness of the hotel was average.
- Neutral: Dining area was clean enough, according to only 55%.
- Negative: 64% said the bathroom was dirty.
Amenities are not the best
- Positive: Business facilities were excellent, according to 96%.
- Neutral: 64% found the grounds not bad.
- Negative: 71% thought the building wasn't nice.
- Negative: 91% complained about the elevator.
- Negative: For 66%, the lobby entrance was sub-standard.
- Negative: 81% thought the facilities needed updating.
- Negative: 52% didn't like the architecture.
Amenities are not the best
- Positive: Business facilities were excellent, according to 95%.
- Neutral: 52% found the grounds not bad.
- Neutral: 50% said the handicap accessible facilities were average.
- Negative: 74% thought the building wasn't nice.
- Negative: 90% complained about the elevator.
- Negative: For 71%, the lobby entrance was sub-standard.
- Negative: 82% thought the facilities needed updating.
- Negative: 65% didn't like the architecture.
Wellness & sports facilities could be improved
- Positive: Business facilities were excellent, according to 77%.
- Neutral: 50% said the handicap accessible facilities were average.
- Negative: 67% didn't like the fitness area.
- Negative: 88% complained about the elevator.
- Negative: For 71%, the lobby entrance was sub-standard.
- Negative: 78% thought the facilities needed updating.
- Negative: 70% didn't like the architecture.
