The Royal Horseguards Hotel, London
5 star hotelHotel2 Whitehall Court, London, SW1A 2EJ, United KingdomThis stunning five-star hotel overlooking the River Thames is steeped in history, so if you’re looking for glittering Victorian grandeur combined with contemporary comfort, you’ve found it. The Royal Horseguards Hotel is the location of the exclusive National Liberal Club, where political icons such as Winston Churchill would retreat from the hectic hubbub of Parliament. It was also home to the first chief of the Secret Intelligence Service and essentially the birthplace of MI6.
The tranquil One Twenty One Two restaurant serves contemporary, seasonal dishes and there’s also an outdoor terrace for al fresco dining when the weather allows.
The Equus Bar is reminiscent of the members’ clubs of the past, retaining all the luxurious furnishings and impeccable service with none of the stuffiness. There’s even a beautiful lounge that’s ideal for taking afternoon tea – well worth retreating to for a break from sightseeing.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
0.4 km from London Eye
Excellent
Good to know
- Great view
- Wonderful sightseeing
Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Bathrobe and/or slippers (selected room types)
- Business services
- Car parking
- Coffee/tea making facilities
- Concierge and porterage facilities
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Housekeeping
- Dry cleaning service
- Express check-in
Rooms
All the sumptuously decorated and well-appointed rooms feature a seating area, free wi-fi, a flat screen TV, a plush Hypnos® bed dressed in Egyptian cotton bed linen, an iPod dock, complimentary soft drink minibar and climate control.
Location
Presiding over the River Thames at Victoria Embankment, the Royal Horseguards is just eight minutes’ walk from Trafalgar Square, five minutes from 10 Downing Street and right next to Churchill’s former war office. Westminster Abbey, the Houses of Parliament and Buckingham Palace are also just minutes away, as is Westminster tube station, where you can whizz to the other side of London in moments.
Our hints & tips
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Based right next to the River Thames, this hotel boasts amazing views from its classically decorated English-style rooms.
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Treat yourself to a meal at the award-winning One Twenty One Two restaurant, with its beautiful outdoor seating area, and enjoy a drink at the sophisticated Equus Bar.
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Don’t miss the wine cellar either, where you can still see what’s thought to be Churchill’s own secret passage that he used to sneak away from Parliament.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
0.4 km from London Eye
Excellent
Review breakdown
Good to know
- Great view
- Wonderful sightseeing
Rated by
Family –
46%
Couple –
45%
Solo –
8%
Business –
1%
Rated 4.5/5 based on reviews from all travellers
Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation.
Great Overall Ranking
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: 97% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 99%.
- Positive: Easily accessible by car, said 85%.
- Positive: 93% thought it was easy to get to the train station.
- Positive: 84% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 100%.
- Negative: Not enough parking facilities, according to 100%.
Fantastic service
- Positive: 93% found the staff to be very friendly.
- Positive: 70% said the reception staff was great.
- Positive: 79% thought the service was very professional.
- Positive: 96% said the concierge service was amazing.
- Positive: 70% said the booking process went smoothly.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 57% found the restaurant service to be good.
- Neutral: 59% thought the management was tolerable.
- Neutral: 65% found the room service acceptable.
- Negative: Bar service was unacceptable, according to 58%.
- Negative: Bar service was unacceptable, according to 58%.
- Negative: Bar service was unacceptable, according to 58%.
Tasty breakfast
- Positive: 72% said the reception staff was great.
- Positive: 77% thought the service was very professional.
- Positive: 97% said the concierge service was amazing.
- Positive: Hotel security was great, thought 100%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: Breakfast prices were ok, according to 52%.
- Neutral: Only 53% found the restaurant service to be good.
- Neutral: Housekeeping was ok, according to 67%.
- Negative: 55% complained about the room service.
- Negative: 71% didn't like the management.
- Negative: Bar service was unacceptable, according to 68%.
Room is all right
- Positive: 72% thought rooms were spacious.
- Positive: 78% said the beds were comfortable.
- Positive: 76% thought the view was good.
- Positive: 70% loved the minibar.
- Negative: 62% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: 74% had problems with the shower.
- Negative: For 89%, the rooms looked old.
- Negative: 71% found problems with the furniture.
- Negative: Air conditioning was criticized by 77%.
- Negative: 61% said the bathroom was dirty.
- Negative: 87% thought the tv was sub-standard.
- Negative: 56% didn't like the balcony.
- Negative: 71% were unsatisfied with the kitchenette.
- Negative: 56% didn't like the balcony.
- Negative: 60% were unsatisfied with the kitchenette.
Quite clean
- Neutral: 66% thought the cleanliness of the hotel was average.
- Negative: 61% said the bathroom was dirty.
- Negative: Unclean dining area, according to 85%.
- Negative: Unclean dining area, according to 73%.
Complaints about WiFi
- Neutral: 66% thought the cleanliness of the hotel was average.
- Negative: 86% said the wifi quality was bad.
- Negative: 57% said the bathroom was dirty.
- Negative: Unclean dining area, according to 57%.
Wellness & sports facilities could be improved
- Negative: 78% didn't like the fitness area.
Pool should be renewed
