The Marble Arch Hotel, by Thistle
4 star hotelHotelBryanston Street, London, W1H 7EH, United KingdomSpacious and welcoming, Thistle London Marble Arch boasts an unrivalled location for those in need of retail therapy. It’s within easy reach of all the top spots in the city, so it’s the perfect choice for those who like to be in the thick of the action.
When you’re feeling peckish, you can head to The Grill for all-day dining, offering classic steaks and seasonal dishes, The Deli for tea, coffee, home made salads, sandwiches and cakes, or The Bar for a drink...or two.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Excellent
Good to know
- Spacious rooms
- Friendly service
Excellent family hotel. Located near shopping areas and has easy access to public transportation. Fantastic service.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Business services
- Car parking
- Concierge and porterage facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Tour and Activities desk
- Housekeeping
- Dry cleaning service
- Express check-in
Rooms
Beautifully designed beds will tempt you to an early night after a busy day exploring. Put on your complimentry bathrobe, unwind in your spacious room and enjoy the flat-screen smart TV. To cap off the day, why not pour a nightcap from the well-stocked mini bar?
Location
Located next to Oxford Street, this hotel is a shopper's paradise. Park Lane is just around the corner, the soothing sanctuary of Hyde Park is only two minutes away and with numerous tube stations nearby, all of London's unmissable landmarks are within easy access.
Our hints & tips
Use the in-room iPad to chat directly to the concierge, who will be more than happy to help plan the next day's itinerary.
All rooms are well-equipped with flat-screen TVs, Nespresso coffee machines and complimentary mini bar.
The hotel's deli is perfect for grabbing a sandwich, snack or coffee on-the-go for those ready to get up and enjoy one of the greatest cities in the world.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Excellent
Review breakdown
Good to know
- Spacious rooms
- Friendly service
Rated by
Family –
58%
Couple –
31%
Solo –
10%
Business –
1%
Rated 4.4/5 based on reviews from all travellers
Excellent family hotel. Located near shopping areas and has easy access to public transportation. Fantastic service.
Excellent Family Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: 97% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: 100% liked the proximity to sightseeing.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 100%.
- Positive: 97% thought it was easy to get to the train station.
- Positive: 97% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 57%.
Tasty breakfast
- Positive: 77% were happy with the price of the breakfast.
Fantastic service
- Positive: 88% found the staff to be very friendly.
- Positive: 70% thought the service was very professional.
- Positive: 96% found the restaurant service to be one of the best.
- Positive: 86% said the concierge service was amazing.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: 57% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 60%.
- Neutral: 54% found the room service acceptable.
- Neutral: 52% thought the management was tolerable.
- Negative: Hotel security was horrible, thought 53%.
- Negative: 52% said the booking process was inefficient.
Delicious food
- Positive: 72% loved the menu selection.
- Positive: 75% loved the dining experience.
- Positive: 78% enjoyed the snacks that were offered.
- Positive: 78% said the options for restricted diets were great.
- Neutral: Dining area was clean enough, according to only 56%.
- Neutral: Dining area was clean enough, according to only 56%.
- Negative: 62% said the vegetarian options were not great.
- Negative: 77% found the side dishes unedible.
- Negative: 80% said the pork dishes didn't taste good.
- Negative: 80% said the pork dishes didn't taste good.
- Negative: 55% said the bathroom was dirty.
- Negative: 67% were unhappy with the view.
- Negative: 51% criticized the small bathroom.
- Negative: 89% thought the tv was sub-standard.
- Negative: 92% were unsatisfied with the kitchenette.
Great room
- Positive: 83% thought rooms were spacious.
- Neutral: Only 65% said rooms were clean enough.
- Neutral: Beds were acceptable for 62%.
- Neutral: 69% thought the minibar was ok.
- Negative: 67% complained about the bathroom.
- Negative: 86% thought they were poorly maintained.
- Negative: For 73%, the rooms looked old.
- Negative: 84% found problems with the furniture.
- Negative: Air conditioning was criticized by 67%.
- Negative: 55% had problems with the shower.
- Negative: 62% were unhappy with the view.
- Negative: 66% said the bathroom was dirty.
- Negative: 62% criticized the small bathroom.
- Negative: 90% thought the tv was sub-standard.
- Negative: 89% were unsatisfied with the kitchenette.
Regular internet service
- Positive: 73% loved the minibar.
- Neutral: 62% thought the cleanliness of the hotel was average.
- Neutral: Dining area was clean enough, according to only 56%.
- Negative: 65% said the wifi quality was bad.
- Negative: 66% said the bathroom was dirty.
- Negative: 86% thought they were poorly maintained.
- Negative: For 77%, the rooms looked old.
- Negative: 78% found problems with the furniture.
- Negative: Air conditioning was criticized by 76%.
- Negative: 54% had problems with the shower.
- Negative: 55% said the bathroom was dirty.
- Negative: 66% were unhappy with the view.
- Negative: 51% criticized the small bathroom.
- Negative: 89% thought the tv was sub-standard.
- Negative: 92% were unsatisfied with the kitchenette.
Quite clean
- Positive: 78% found the grounds to be nice.
- Neutral: Only 65% said rooms were clean enough.
- Neutral: 63% thought the cleanliness of the hotel was average.
- Neutral: Dining area was clean enough, according to only 56%.
- Neutral: 55% said the architecture was not spectacular.
- Negative: 66% said the bathroom was dirty.
- Negative: 79% thought the facilities needed updating.
- Negative: 100% were unhappy with the handicap accessible facilities.
Amenities are not the best
- Positive: Business facilities were excellent, according to 91%.
- Neutral: 53% said the architecture was not spectacular.
- Negative: 67% thought the building wasn't nice.
- Negative: 89% complained about the elevator.
- Negative: For 55%, the lobby entrance was sub-standard.
- Negative: 81% thought the facilities needed updating.
- Negative: 100% were unhappy with the handicap accessible facilities.
- Negative: 100% were unhappy with the handicap accessible facilities.
Pool should be renewed
- Positive: Business facilities were excellent, according to 90%.
- Negative: 74% thought the building wasn't nice.
- Negative: 89% complained about the elevator.
- Negative: For 65%, the lobby entrance was sub-standard.
- Negative: 81% thought the facilities needed updating.
- Negative: 64% didn't like the architecture.
- Negative: 83% were unhappy with the handicap accessible facilities.
