The Marble Arch Hotel, by Thistle
4 star hotelHotelBryanston Street, London, W1H 7EH, United KingdomSpacious and welcoming, Thistle London Marble Arch boasts an unrivalled location for those in need of retail therapy. It’s within easy reach of all the top spots in the city, so it’s the perfect choice for those who like to be in the thick of the action.
When you’re feeling peckish, you can head to The Grill for all-day dining, offering classic steaks and seasonal dishes, The Deli for tea, coffee, home made salads, sandwiches and cakes, or The Bar for a drink...or two.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Very Good
Good to know
- Friendly service
- Spacious rooms
Very good for traveling with friends. Located near shopping areas and has easy access to public transportation. Fantastic service.
Hotel facilities
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
Rooms
Beautifully designed beds will tempt you to an early night after a busy day exploring. Put on your complimentry bathrobe, unwind in your spacious room and enjoy the flat-screen smart TV. To cap off the day, why not pour a nightcap from the well-stocked mini bar?
Location
Located next to Oxford Street, this hotel is a shopper's paradise. Park Lane is just around the corner, the soothing sanctuary of Hyde Park is only two minutes away and with numerous tube stations nearby, all of London's unmissable landmarks are within easy access.
Our hints & tips
Use the in-room iPad to chat directly to the concierge, who will be more than happy to help plan the next day's itinerary.
All rooms are well-equipped with flat-screen TVs, Nespresso coffee machines and complimentary mini bar.
The hotel's deli is perfect for grabbing a sandwich, snack or coffee on-the-go for those ready to get up and enjoy one of the greatest cities in the world.
Arriving in London
2.8 km from London St Pancras Int’l
While you are in London
1 km from Madam Tussauds
Very Good
Review breakdown
Good to know
- Friendly service
- Spacious rooms
Rated by
Family –
62%
Couple –
26%
Solo –
9%
Business –
3%
Rated 4.3/5 based on reviews from all travellers
Very good for traveling with friends. Located near shopping areas and has easy access to public transportation. Fantastic service.
Excellent Family Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: 96% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: 100% liked the proximity to sightseeing.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 97% thought it was easy to get to the train station.
- Positive: Easily accessible by car, said 84%.
- Positive: City centre within easy reach, said 100%.
- Negative: Not enough parking facilities, according to 57%.
Tasty breakfast
- Positive: 84% were happy with the price of the breakfast.
Fantastic service
- Positive: 85% found the staff to be very friendly.
- Positive: 93% found the restaurant service to be one of the best.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: 58% said the reception staff was ok.
- Neutral: Only 69% thought the service was professional.
- Neutral: Housekeeping was ok, according to 63%.
- Neutral: 56% found the room service acceptable.
- Neutral: 57% thought the management was tolerable.
- Negative: 53% said the booking process was inefficient.
- Negative: Hotel security was horrible, thought 66%.
- Negative: Bar service was unacceptable, according to 56%.
Good internet service
- Neutral: 53% thought the wifi quality was ok.
- Neutral: Only 63% said rooms were clean enough.
- Neutral: Beds were acceptable for 58%.
- Neutral: 70% loved the minibar.
- Neutral: Only 56% thought the shower was ok.
- Neutral: 55% thought the bathroom was big enough.
- Negative: 65% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: For 72%, the rooms looked old.
- Negative: 80% found problems with the furniture.
- Negative: 74% said the bathroom was dirty.
- Negative: 65% were unhappy with the view.
- Negative: 88% thought the tv was sub-standard.
- Negative: 52% criticized the small bathroom.
Room is all right
- Positive: 79% thought rooms were spacious.
- Positive: 72% loved the minibar.
- Neutral: Only 60% said rooms were clean enough.
- Neutral: Beds were acceptable for 56%.
- Neutral: Only 57% thought the shower was ok.
- Neutral: 58% thought the bathroom was big enough.
- Negative: 65% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: 83% found problems with the furniture.
- Negative: For 73%, the rooms looked old.
- Negative: 76% said the bathroom was dirty.
- Negative: 59% were unhappy with the view.
- Negative: 89% thought the tv was sub-standard.
- Negative: 91% thought the tv was sub-standard.
Quite clean
- Neutral: Only 60% said rooms were clean enough.
- Neutral: 61% thought the cleanliness of the hotel was average.
- Negative: 76% said the bathroom was dirty.
- Negative: Unclean dining area, according to 78%.
Amenities are not the best
- Positive: Business facilities were excellent, according to 84%.
- Positive: 81% found the grounds to be nice.
- Neutral: 52% said the architecture was not spectacular.
- Negative: 72% thought the building wasn't nice.
- Negative: 89% complained about the elevator.
- Negative: For 65%, the lobby entrance was sub-standard.
- Negative: 79% thought the facilities needed updating.
- Negative: 88% were unhappy with the handicap accessible facilities.
Amenities are not the best
- Positive: Business facilities were excellent, according to 86%.
- Neutral: 56% said the architecture was not spectacular.
- Neutral: 50% said the handicap accessible facilities were average.
- Negative: 70% thought the building wasn't nice.
- Negative: 89% complained about the elevator.
- Negative: For 62%, the lobby entrance was sub-standard.
- Negative: 75% thought the facilities needed updating.
- Negative: 86% were unhappy with the handicap accessible facilities.
Wellness & sports facilities could be improved
- Positive: Business facilities were excellent, according to 77%.
- Neutral: 50% said the handicap accessible facilities were average.
- Negative: 67% didn't like the fitness area.
- Negative: 88% complained about the elevator.
- Negative: For 71%, the lobby entrance was sub-standard.
- Negative: 78% thought the facilities needed updating.
- Negative: 70% didn't like the architecture.
