The Dilly Hotel
5 star hotelHotel21 Piccadilly, Westminster Borough, London, London, W1J 0BH, United KingdomExperience the charm of The Dilly, a distinguished hotel in the heart of London's vibrant Piccadilly. Steeped in history and exuding timeless elegance, The Dilly offers a luxurious retreat with a unique blend of traditional British sophistication and contemporary comfort.
Relax in beautifully designed rooms, indulge in gourmet dining at the acclaimed on-site restaurant, and rejuvenate at the state-of-the-art health club and indoor pool.
With iconic landmarks such as Buckingham Palace, Trafalgar Square, and the West End theatres just a stroll away, The Dilly is the perfect base for exploring the cultural and historical treasures of London.
Arriving in London
2.6 km from London St Pancras Int’l
While you are in London
1 km from Buckingham Palace
Very Good
Good to know
- Great reception
- Comfortable beds
Very good business hotel. Close to Chinatown. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Bicycle rental
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Spa facilities
- Swimming pool(s)
- Tour and Activities desk
Rooms
Rooms at The Dilly Hotel range from spacious family suites to cozy rooms for solo travellers, all designed with comfort in mind.
All rooms have air conditioning, central heating and a safe, as well as tea and coffee making facilities.
Location
The Dilly is perfectly located for a weekend break, just a stone’s throw from Piccadilly Circus and Trafalgar Square. Other nearby attractions include Buckingham Palace and the Churchill War Museums, both reachable within 15 minutes.
Our hints & tips
Start your adventures with an exceptional breakfast or afternoon tea at Terrace at The Dilly, savour Indian cuisine at Madhu’s, and indulge in creative cocktails at Downstairs at The Dilly.
After a day of sightseeing, why not unleash your inner athlete in the gym, or wind down with a leisurely swim.
Arriving in London
2.6 km from London St Pancras Int’l
While you are in London
1 km from Buckingham Palace
Very Good
Review breakdown
Good to know
- Great reception
- Comfortable beds
Rated by
Couple –
50%
Family –
39%
Solo –
9%
Business –
2%
Rated 4.3/5 based on reviews from all travellers
Very good business hotel. Close to Chinatown. Good for sightseeing with access to public transportation.
Excellent Business Hotel
Excellent City Hotel
Review Highlights
Great location
- Positive: 99% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 99%.
- Positive: 98% liked the proximity to shopping.
- Positive: Easily accessible by car, said 73%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% thought it was easy to get to the train station.
- Negative: Not enough parking facilities, according to 83%.
Tasty breakfast
- Neutral: Breakfast prices were ok, according to 65%.
Fantastic service
- Positive: 84% said the reception staff was great.
- Positive: 87% thought the service was very professional.
- Positive: 94% said the concierge service was amazing.
- Positive: Lovely bar service, according to 70%.
- Positive: 95% said the recreation staff was great.
- Neutral: 63% thought the management was tolerable.
- Neutral: Only 67% found the restaurant service to be good.
- Neutral: Hotel security was average, thought 64%.
- Negative: Bad housekeeping, according to 65%.
- Negative: 69% complained about the room service.
- Negative: 62% said the booking process was inefficient.
- Negative: 89% said the wellness staff was not good.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 92%.
- Positive: 77% loved the sauna.
- Negative: 61% said that wellness & sports facilities were unclean.
- Negative: 89% said the wellness staff was not good.
Great pool
- Neutral: Only 61% thought the pool was clean.
Decent vibe
- Positive: 79% enjoyed the friendly atmosphere.
- Positive: 81% said it was a stylish hotel.
- Neutral: 69% considered the lobby entrance to be so-so.
- Negative: 89% criticized the unstylish hotel.
- Negative: Only 50% thought, the hotel was luxurious.
Room is all right
- Positive: 76% thought rooms were spacious.
- Positive: 75% said the beds were comfortable.
- Positive: 71% enjoyed the balcony.
- Neutral: 57% said the view was so-so.
- Negative: 81% complained about the bathroom.
- Negative: 93% thought they were poorly maintained.
- Negative: 60% said rooms were dirty.
- Negative: For 91%, the rooms looked old.
- Negative: 90% found problems with the furniture.
- Negative: Air conditioning was criticized by 87%.
- Negative: 78% had problems with the shower.
- Negative: 82% said the bathroom was dirty.
- Negative: 66% criticized the small bathroom.
- Negative: 94% were disappointed with the minibar.
- Negative: 90% thought the tv was sub-standard.
- Negative: 79% were unsatisfied with the kitchenette.
Complaints about WiFi
- Positive: 75% thought rooms were spacious.
- Positive: 75% said the beds were comfortable.
- Positive: 71% enjoyed the balcony.
- Neutral: 59% said the view was so-so.
- Negative: 74% said the wifi quality was bad.
- Negative: 93% thought they were poorly maintained.
- Negative: 59% said rooms were dirty.
- Negative: For 91%, the rooms looked old.
- Negative: 90% found problems with the furniture.
- Negative: Air conditioning was criticized by 87%.
- Negative: 79% had problems with the shower.
- Negative: 82% said the bathroom was dirty.
- Negative: 67% criticized the small bathroom.
- Negative: 94% were disappointed with the minibar.
- Negative: 89% thought the tv was sub-standard.
- Negative: 79% were unsatisfied with the kitchenette.
Could use a good cleaning
- Negative: 60% said rooms were dirty.
- Negative: 55% thought it was rather dirty.
- Negative: 82% said the bathroom was dirty.
- Negative: Unclean dining area, according to 88%.
- Negative: 61% said that wellness & sports facilities were unclean.
- Negative: 73% said that wellness & sports facilities were unclean.
Sustainability could be improved
- Negative: 62% said rooms were dirty.
- Negative: 56% thought it was rather dirty.
- Negative: 85% said the bathroom was dirty.
- Negative: Unclean dining area, according to 92%.
- Negative: Dirty pool, said 62%.
- Negative: 74% said that wellness & sports facilities were unclean.
Sustainability could be improved
