Strathmore Hotel - Gem Hotel

4 star hotel41 Queen's Gate Gardens, London, SW7 5NB, United Kingdom

The Strathmore is a grand 4-Star hotel in South Kensington and close to some of London's famous museums. This beautifully restored Victorian mansion houses 77 classical and elegant rooms.

There is also a chandeliered restaurant with high ceilings and a stylish bar with an original fireplace, which offers light snacks and afternoon tea.

Eco-friendly: This property has taken steps to provide more sustainable and environmentally friendly travel (eg. The option to opt-out of daily room cleaning and to reuse towels).

Arriving in London

5.5 km from London St Pancras Int’l

While you are in London

0.4 km from Natural History Museum

Check availability and reserve

Find the best accommodation for your upcoming stay…

Find a room

User reviews, 4 out of 5, Good

2329 verified reviews

View reviews

Good to know

Close to public transport
Rooms could be larger

Good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Hotel facilities

Bar
Business services
Internet access
Restaurant(s)

Rooms

The hotel has 77 elegant and contemporary bedrooms, which feature a marble and granite en-suite bathroom, carved wood furniture, LCD flat-screen televisions and wi-fi.

There is a selection of room types available, weather you a solo traveller, a couple or a family, you are guaranteed to find the right room for you.

Location

The Strathmore is an ideal base for your stay in London with Gloucester Road Tube Station just 3-minutes away. The Victoria and Albert Museum and the Royal Albert Hall are just some of the famous local attractions and can be reached within 15 minutes.

There’s a wide variety of restaurants, bars and cafes in the local area, with plenty of greenery close by at Hyde Park and Kensington Palace Gardens.

Find a room

Our hints & tips

Breakfast and dinner are served daily at the in-house restaurant, while a traditional afternoon tea can be ordered in the inviting lounge bar.

The varied bar menu offers a wide selection of alcoholic drinks and hot/cold beverages, together with a range of snacks and light bites.

User reviews, 4 out of 5, Good

2329 verified reviews

Review breakdown

Excellent

34%

Very good

44%

Good

14%

Fair

Poor

Good to know

Close to public transport
Rooms could be larger

Rated by

Couple –

48%

Family –

43%

Solo –

Business –

Rated 4/5 based on reviews from all travellers

Good for traveling with friends. Close to Gloucester Road. Good for sightseeing with access to public transportation.

Excellent City Hotel

Excellent Luxury Hotel

Review Highlights

LocationUser reviews, 5 out of 5

694 verified reviews

Great location

Positive: Near to public transport, according to 100%.
Positive: 99% liked the proximity to sightseeing.
Positive: 98% liked the proximity to shopping.
Positive: 100% enjoyed the restaurants & bars nearby.
Positive: 100% thought it was easy to get to the train station.
Positive: Easily accessible by car, said 100%.
Positive: City centre within easy reach, said 100%.

ServiceUser reviews, 4.3 out of 5

580 verified reviews

Fantastic service

Positive: 96% found the staff to be very friendly.
Positive: 79% thought the service was very professional.
Positive: Hotel security was great, thought 80%.
Neutral: 67% said the reception staff was ok.
Neutral: Only 56% found the restaurant service to be good.
Neutral: Hotel security was average, thought 50%.
Negative: 67% said the booking process was inefficient.
Negative: Bar service was unacceptable, according to 75%.
Negative: 75% complained about the room service.
Negative: 60% complained about the concierge service.
Negative: 60% complained about the concierge service.

WiFiUser reviews, 4.2 out of 5

11 verified reviews

Good internet service

Positive: 77% thought the service was very professional.
Positive: Hotel security was great, thought 80%.
Positive: Hotel security was great, thought 80%.
Neutral: 57% thought the wifi quality was ok.
Neutral: 67% said the reception staff was ok.
Neutral: 50% said the concierge service was sufficient.
Negative: 67% said the booking process was inefficient.
Negative: Bar service was unacceptable, according to 67%.
Negative: 72% complained about the room service.

CleanlinessUser reviews, 3.6 out of 5

237 verified reviews

Clean

Positive: 84% thought it was clean.
Negative: Unclean dining area, according to 86%.
Negative: Unclean dining area, according to 80%.
Negative: Unclean dining area, according to 80%.

BreakfastUser reviews, 2.8 out of 5

271 verified reviews

Breakfast is average

Negative: 64% said the breakfast was too expensive.

FoodUser reviews, 2.7 out of 5

109 verified reviews

Food is all right

Neutral: 59% said the view was so-so.
Negative: 56% did not like what was on the menu.
Negative: 71% did not enjoy the desserts.
Negative: For 56%, the dining experience was not enjoyable.
Negative: 75% found the side dishes unedible.
Negative: The price was too high for 64%.
Negative: 94% said the pork dishes didn't taste good.
Negative: 62% were unsatisified with the snacks.
Negative: Unclean dining area, according to 86%.
Negative: For 78%, the rooms looked old.
Negative: 61% said the bathroom was dirty.
Negative: 70% thought the tv was sub-standard.
Negative: 97% were disappointed with the minibar.

RoomUser reviews, 2.5 out of 5

918 verified reviews

Room needs to be improved

Positive: 74% thought the view was good.
Positive: 74% thought the view was good.
Neutral: 57% said the view was so-so.
Neutral: 68% said the view was so-so.
Negative: 78% said rooms were small.
Negative: 72% complained about the bathroom.
Negative: 57% didn't like the uncomfortable beds.
Negative: 88% thought they were poorly maintained.
Negative: Air conditioning was criticized by 87%.
Negative: 93% criticized the small bathroom.
Negative: 84% found problems with the furniture.
Negative: 74% had problems with the shower.
Negative: For 84%, the rooms looked old.
Negative: 97% were disappointed with the minibar.

ComfortUser reviews, 1.7 out of 5

694 verified reviews

More comfort would be nice

Neutral: For only 66%, the noise level was all right.
Negative: 78% said rooms were small.
Negative: 57% didn't like the uncomfortable beds.
Negative: Air conditioning was criticized by 87%.
Negative: 93% criticized the small bathroom.

ComfortUser reviews, 1.7 out of 5

702 verified reviews

More comfort would be nice

Neutral: For only 64%, the noise level was all right.
Negative: 77% said rooms were small.
Negative: 59% didn't like the uncomfortable beds.
Negative: Air conditioning was criticized by 87%.
Negative: 93% criticized the small bathroom.

Provided by

Strathmore Hotel - Gem Hotel

Arriving in London

While you are in London

Check availability and reserve

Good to know

Hotel facilities

Rooms

Location

Our hints & tips

No rooms available

Arriving in London

While you are in London

Review breakdown

Good to know

Rated by

Rated 4/5 based on reviews from all travellers

Excellent City Hotel

Excellent Luxury Hotel

Review Highlights

Great location

Fantastic service

Good internet service

Clean

Breakfast is average

Food is all right

Room needs to be improved

More comfort would be nice

More comfort would be nice

Your privacy