Pestana Chelsea Bridge Hotel & Spa
4 star hotelHotel354 Queenstown Rd, London, SW11 8AE, United KingdomThe Pestana Chelsea Bridge Hotel & Spa is a luxurious urban retreat located in the heart of London. Nestled beside the iconic Battersea Park and overlooking the scenic Chelsea Bridge, this four-star hotel offers a perfect blend of comfort, elegance and modern amenities, ideal for both business and leisure travellers.
Rejuvenate your senses at the state-of-the-art Spa & Wellness Centre. Offering a variety of treatments, from invigorating massages to soothing facials, the expert therapists will help you relax and recharge.
Indulge in a culinary journey at the Atlântico Restaurant, where a range of international and local dishes are crafted with fresh, seasonal ingredients. Whether it's a hearty breakfast or an exquisite dinner, you'll savour every bite in a chic and relaxed setting.
Whether you're visiting London for business or leisure, the Pestana Chelsea Bridge Hotel & Spa promises a luxurious stay with exceptional service and modern comforts in a serene yet convenient location.
Arriving in London
5.8 km from London St Pancras Int’l
While you are in London
1.8 km from Westminster Abbey
Excellent
Good to know
- Spacious rooms
- Comfortable beds
Excellent city hotel. Close to Thames River. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Connecting rooms
- Gym
- Restaurant(s)
- Safe
- Spa facilities
- Swimming pool(s)
Rooms
The spacious, contemporary rooms and suites are designed to offer the utmost relaxation. With plush bedding, floor-to-ceiling windows and elegant décor, each room provides an oasis of tranquillity amidst the bustling city.
Enjoy modern comforts such as complimentary Wi-Fi, flat-screen TVs, and climate control. Select suites also offer stunning views of the River Thames and Battersea Power Station.
Location
The hotel’s prime location offers easy access to many of London’s top attractions. The vibrant neighbourhoods of Chelsea and Knightsbridge, home to exclusive boutiques and world-class restaurants, are just a short walk away.
Explore the nearby Saatchi Gallery, Sloane Square and the iconic King’s Road for a quintessential London experience. Excellent transport links, including nearby Victoria Station, allow guests to explore the wider city with ease.
Our hints & tips
For a more informal experience, unwind at the stylish bar and lounge, the perfect spot for an afternoon coffee, cocktails or light bites after a day of exploring the city.
In the summer, the outdoor terrace with views of Battersea Park is the perfect spot to sip on a vibrant cocktail or choose from a wide range of imported beers and wines. These drinks pair wonderfully with a tempting selection of tapas, including the popular Portuguese specialties.
Arriving in London
5.8 km from London St Pancras Int’l
While you are in London
1.8 km from Westminster Abbey
Excellent
Review breakdown
Good to know
- Spacious rooms
- Comfortable beds
Rated by
Family –
42%
Couple –
37%
Business –
13%
Solo –
8%
Rated 4.4/5 based on reviews from all travellers
Excellent city hotel. Close to Thames River. Located near shopping areas and has easy access to public transportation.
Excellent Family Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 88%.
- Positive: 97% liked the proximity to shopping.
- Positive: 92% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 88%.
- Positive: Easily accessible by car, said 88%.
- Neutral: Parking was ok, according to 63%.
- Neutral: Average proximity to the city centre, said 59%.
- Negative: For 89%, parking prices were too high.
- Negative: For 89%, parking prices were too high.
Fantastic service
- Positive: 87% found the staff to be very friendly.
- Positive: 93% thought the service was very professional.
- Positive: 100% said the recreation staff was great.
- Neutral: 69% said the reception staff was ok.
- Neutral: Bar service was average, according to 65%.
- Neutral: 64% thought the management was tolerable.
- Neutral: Only 50% were satisfied with the booking process.
- Neutral: 60% said the concierge service was sufficient.
- Negative: 56% complained about the room service.
- Negative: Bad housekeeping, according to 58%.
- Negative: Hotel security was horrible, thought 70%.
- Negative: Hotel security was horrible, thought 57%.
Very comfortable
- Positive: 94% thought rooms were spacious.
- Positive: 71% said the beds were comfortable.
- Positive: 75% liked the big bathroom.
- Positive: 100% said the recreation staff was great.
- Neutral: For only 64%, the noise level was all right.
- Neutral: 64% thought the management was tolerable.
- Neutral: Only 69% were satisfied with the booking process.
- Neutral: 60% said the concierge service was sufficient.
- Negative: 56% complained about the room service.
- Negative: Hotel security was horrible, thought 70%.
- Negative: Hotel security was horrible, thought 57%.
- Negative: Hotel security was horrible, thought 57%.
Tasty breakfast
- Positive: 74% said the beds were comfortable.
- Positive: 93% thought the view was good.
- Positive: 72% liked the big bathroom.
- Neutral: Only 53% said rooms were clean enough.
- Negative: 62% said the breakfast was too expensive.
- Negative: 54% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: 84% found problems with the furniture.
- Negative: 57% had problems with the shower.
- Negative: For 73%, the rooms looked old.
- Negative: 70% thought the tv was sub-standard.
- Negative: 70% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 69%.
- Negative: 81% were disappointed with the minibar.
Great room
- Positive: 94% thought rooms were spacious.
- Positive: 71% said the beds were comfortable.
- Positive: 91% thought the view was good.
- Positive: 75% liked the big bathroom.
- Neutral: Only 54% said rooms were clean enough.
- Negative: 53% complained about the bathroom.
- Negative: 87% thought they were poorly maintained.
- Negative: 84% found problems with the furniture.
- Negative: 56% had problems with the shower.
- Negative: For 61%, the rooms looked old.
- Negative: 76% thought the tv was sub-standard.
- Negative: 70% said the bathroom was dirty.
- Negative: 77% were disappointed with the minibar.
- Negative: 77% were disappointed with the minibar.
- Negative: 86% were unsatisfied with the kitchenette.
Quite clean
- Positive: 93% found the grounds to be nice.
- Neutral: Only 54% said rooms were clean enough.
- Neutral: Only 68% said that wellness & sports facilities were clean enough.
- Negative: 70% said the bathroom was dirty.
- Negative: Dirty pool, said 53%.
- Negative: 62% thought the facilities needed updating.
Regular internet service
- Neutral: Only 68% said that wellness & sports facilities were clean enough.
- Negative: 71% said the wifi quality was bad.
- Negative: 70% said the bathroom was dirty.
- Negative: Dirty pool, said 53%.
- Negative: 81% complained about the elevator.
- Negative: 62% thought the facilities needed updating.
Ordinary amenities
- Positive: 95% found the grounds to be nice.
- Positive: 83% enjoyed the snacks that were offered.
- Neutral: 61% thought the building was acceptable.
- Neutral: 53% considered the lobby entrance to be so-so.
- Neutral: 56% said the architecture was not spectacular.
- Negative: 62% thought the facilities needed updating.
- Negative: 78% complained about the elevator.
Standard bar
- Neutral: Alcoholic drinks were not bad, according to 65%.
- Neutral: Bar service was average, according to 65%.
- Neutral: Only 64% were satisfied with the beverage prices.
- Neutral: 55% thought the snacks were adequate.
- Neutral: 67% thought the options for restricted diets were ok.
- Negative: The price was too high for 55%.
- Negative: 77% found the side dishes unedible.
- Negative: 71% said the pork dishes didn't taste good.
- Negative: 83% said the vegetarian options were not great.
Food is all right
- Neutral: Desserts were ok, said 62%.
- Neutral: 55% thought the snacks were adequate.
- Neutral: 67% thought the options for restricted diets were ok.
- Negative: 59% did not like what was on the menu.
- Negative: For 61%, the dining experience was not enjoyable.
- Negative: The price was too high for 58%.
- Negative: 87% found the side dishes unedible.
- Negative: 71% said the pork dishes didn't taste good.
