Pestana Chelsea Bridge Hotel & Spa
4 star hotelHotel354 Queenstown Rd, London, SW11 8AE, United KingdomThe Pestana Chelsea Bridge Hotel & Spa is a luxurious urban retreat located in the heart of London. Nestled beside the iconic Battersea Park and overlooking the scenic Chelsea Bridge, this four-star hotel offers a perfect blend of comfort, elegance and modern amenities, ideal for both business and leisure travellers.
Rejuvenate your senses at the state-of-the-art Spa & Wellness Centre. Offering a variety of treatments, from invigorating massages to soothing facials, the expert therapists will help you relax and recharge.
Indulge in a culinary journey at the Atlântico Restaurant, where a range of international and local dishes are crafted with fresh, seasonal ingredients. Whether it's a hearty breakfast or an exquisite dinner, you'll savour every bite in a chic and relaxed setting.
Whether you're visiting London for business or leisure, the Pestana Chelsea Bridge Hotel & Spa promises a luxurious stay with exceptional service and modern comforts in a serene yet convenient location.
Arriving in London
5.8 km from London St Pancras Int’l
While you are in London
1.8 km from Westminster Abbey
Excellent
Good to know
- Spacious rooms
- Comfortable beds
Excellent wellness hotel. Close to Thames River. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Business services
- Connecting rooms
- Gym
- Internet access
- Laundry facilities
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Swimming pool(s)
- Housekeeping
- Dry cleaning service
- Express check-in
Rooms
The spacious, contemporary rooms and suites are designed to offer the utmost relaxation. With plush bedding, floor-to-ceiling windows and elegant décor, each room provides an oasis of tranquillity amidst the bustling city.
Enjoy modern comforts such as complimentary Wi-Fi, flat-screen TVs, and climate control. Select suites also offer stunning views of the River Thames and Battersea Power Station.
Location
The hotel’s prime location offers easy access to many of London’s top attractions. The vibrant neighbourhoods of Chelsea and Knightsbridge, home to exclusive boutiques and world-class restaurants, are just a short walk away.
Explore the nearby Saatchi Gallery, Sloane Square and the iconic King’s Road for a quintessential London experience. Excellent transport links, including nearby Victoria Station, allow guests to explore the wider city with ease.
Our hints & tips
For a more informal experience, unwind at the stylish bar and lounge, the perfect spot for an afternoon coffee, cocktails or light bites after a day of exploring the city.
In the summer, the outdoor terrace with views of Battersea Park is the perfect spot to sip on a vibrant cocktail or choose from a wide range of imported beers and wines. These drinks pair wonderfully with a tempting selection of tapas, including the popular Portuguese specialties.
Arriving in London
5.8 km from London St Pancras Int’l
While you are in London
1.8 km from Westminster Abbey
Excellent
Review breakdown
Good to know
- Spacious rooms
- Comfortable beds
Rated by
Couple –
48%
Family –
35%
Solo –
14%
Business –
3%
Rated 4.5/5 based on reviews from all travellers
Excellent wellness hotel. Close to Thames River. Located near shopping areas and has easy access to public transportation.
Excellent Family Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 88%.
- Positive: 99% liked the proximity to shopping.
- Positive: 97% liked the proximity to sightseeing.
- Positive: 96% thought it was easy to get to the train station.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 100%.
- Positive: Easily accessible by car, said 89%.
- Neutral: Average proximity to the city centre, said 59%.
- Negative: For 100%, parking prices were too high.
Fantastic service
- Positive: 90% found the staff to be very friendly.
- Positive: 71% said the reception staff was great.
- Positive: 77% said the booking process went smoothly.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: Housekeeping was ok, according to 53%.
- Neutral: Only 54% found the restaurant service to be good.
- Neutral: 56% thought the shuttle service was ok.
- Neutral: 60% said the concierge service was sufficient.
- Negative: 52% complained about the room service.
- Negative: 56% didn't like the management.
- Negative: Hotel security was horrible, thought 57%.
Good internet service
- Positive: 84% thought the service was very professional.
- Positive: 100% said the recreation staff was great.
- Neutral: 62% thought the wifi quality was ok.
- Neutral: 68% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 50%.
- Neutral: Only 67% found the restaurant service to be good.
- Neutral: Only 63% were satisfied with the booking process.
- Neutral: 56% thought the shuttle service was ok.
- Negative: 53% complained about the room service.
- Negative: 53% didn't like the management.
- Negative: 80% said the bathroom was dirty.
- Negative: 71% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 82%.
- Negative: 74% were disappointed with the minibar.
- Negative: 61% didn't like the balcony.
- Negative: 67% were unsatisfied with the kitchenette.
Very comfortable
- Positive: 94% thought rooms were spacious.
- Positive: 73% said the beds were comfortable.
- Positive: 91% thought the view was good.
- Positive: 76% liked the big bathroom.
- Neutral: For only 54%, the noise level was all right.
- Neutral: 68% thought the bathroom was big enough.
- Neutral: Only 50% found the balcony ok.
- Negative: Air conditioning was criticized by 78%.
- Negative: 55% had problems with the shower.
- Negative: 87% found problems with the furniture.
- Negative: For 67%, the rooms looked old.
- Negative: 71% thought the tv was sub-standard.
- Negative: 74% said the bathroom was dirty.
- Negative: 69% didn't like the balcony.
- Negative: 80% were unsatisfied with the kitchenette.
- Negative: 67% were unsatisfied with the kitchenette.
Great room
- Positive: 94% thought rooms were spacious.
- Positive: 73% said the beds were comfortable.
- Positive: 90% thought the view was good.
- Neutral: Only 64% said rooms were clean enough.
- Neutral: 68% thought the bathroom was big enough.
- Negative: 57% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: 64% had problems with the shower.
- Negative: 81% found problems with the furniture.
- Negative: For 59%, the rooms looked old.
- Negative: 70% thought the tv was sub-standard.
- Negative: 72% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 78%.
- Negative: 68% were disappointed with the minibar.
- Negative: 79% didn't like the balcony.
- Negative: 88% were unsatisfied with the kitchenette.
Tasty breakfast
- Positive: 73% said the beds were comfortable.
- Positive: 92% thought the view was good.
- Neutral: Only 52% said rooms were clean enough.
- Negative: 60% said the breakfast was too expensive.
- Negative: 59% complained about the bathroom.
- Negative: 89% thought they were poorly maintained.
- Negative: 85% found problems with the furniture.
- Negative: 60% had problems with the shower.
- Negative: For 61%, the rooms looked old.
- Negative: 82% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 79%.
- Negative: 71% thought the tv was sub-standard.
- Negative: 84% were disappointed with the minibar.
- Negative: 61% didn't like the balcony.
Quite clean
- Positive: 82% thought it was clean.
- Positive: 79% said that wellness & sports facilities were clean.
- Neutral: Only 64% said rooms were clean enough.
- Neutral: Only 56% thought the pool was clean.
- Negative: 72% said the bathroom was dirty.
- Negative: 59% thought the facilities needed updating.
Sufficient wellness & sports facilities
- Positive: 79% said that wellness & sports facilities were clean.
- Neutral: The price was ok for 50%.
- Negative: 52% were unhappy with the sauna.
- Negative: 72% didn't like the fitness area.
- Negative: 58% found the side dishes unedible.
- Negative: 61% were unsatisified with the snacks.
- Negative: 67% said the options for restricted diets were bad.
Food is all right
- Positive: Yummy desserts, said 82%.
- Neutral: The price was ok for 50%.
- Negative: 61% did not like what was on the menu.
- Negative: For 58%, the dining experience was not enjoyable.
- Negative: 58% found the side dishes unedible.
- Negative: 61% were unsatisified with the snacks.
- Negative: 67% said the options for restricted diets were bad.
- Negative: 71% said the pork dishes didn't taste good.
- Negative: 83% said the vegetarian options were not great.
Standard bar
- Positive: 100% found the grounds to be nice.
- Neutral: Alcoholic drinks were not bad, according to 50%.
- Neutral: Only 67% were satisfied with the beverage prices.
- Neutral: 51% considered the lobby entrance to be so-so.
- Negative: 60% didn't like the architecture.
- Negative: 73% thought the facilities needed updating.
- Negative: 60% said the options for restricted diets were bad.
- Negative: 71% said the pork dishes didn't taste good.
Ordinary amenities
- Positive: 100% found the grounds to be nice.
- Neutral: 53% thought the building was acceptable.
- Neutral: 51% considered the lobby entrance to be so-so.
- Negative: 81% complained about the elevator.
- Negative: 65% didn't like the architecture.
- Negative: 80% thought the facilities needed updating.
- Negative: 55% were unsatisified with the snacks.
Beach is not so nice
- Negative: Beach sports facilities are not good, thought 71%.
