Novotel London Waterloo
4 star hotelHotel113 Lambeth Road, London, SE1 7LS, United KingdomDiscover the perfect blend of comfort, convenience and sophistication at Novotel London Waterloo. Located just a short walk from the River Thames and London’s most iconic landmarks, this four-star hotel offers an ideal base for both business and leisure travellers seeking an exceptional stay in the heart of the city.
Traveling with children? Novotel London Waterloo offers family-friendly rooms, a kids' play area and a dedicated children’s menu, ensuring everyone has a fantastic stay.
At the Novotel London Waterloo, you can enjoy:
- Fitness centre and sauna, including exercise biked and treadmill
- 24/7 Reception staff available around the clock to assist you
- Room service so you can enjoy a meal or snack in the comfort of your room, any time of day
Whether you’re here to explore the city’s rich history, attend a business meeting or enjoy a family getaway, Novotel London Waterloo provides everything you need for a memorable stay.
Arriving in London
4.1 km from London St Pancras Int’l
While you are in London
0.7 km from Big Ben and House of Parliament
Excellent
Good to know
- Close to public transport
- Wonderful sightseeing
Excellent luxury hotel. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
- Shuttle services
Rooms
The spacious rooms are designed with your comfort in mind, offering modern amenities and stylish décor. Each room features comfortable bedding, a flat-screen TV, complimentary Wi-Fi and an ergonomic workspace, making it perfect for relaxation or productivity. Families will love the family-friendly options, and the executive rooms provide extra touches of luxury.
Location
Situated in the vibrant Waterloo district, Novotel London Waterloo puts you within easy reach of the capital’s highlights. Stroll to the historic Houses of Parliament, Big Ben and Westminster Abbey, or take a leisurely walk along the Thames to the London Eye. With excellent transport links, including nearby Waterloo Station, the entire city is at your fingertips.
Our hints & tips
Savour delicious international cuisine at the on-site restaurant, which offers a menu of fresh, locally sourced dishes. Enjoy your meal in the vibrant dining area or on the terrace with views of the city. The bar is the perfect spot to unwind with a cocktail, wine or a coffee after a day of sightseeing or meetings.
Arriving in London
4.1 km from London St Pancras Int’l
While you are in London
0.7 km from Big Ben and House of Parliament
Excellent
Review breakdown
Good to know
- Close to public transport
- Wonderful sightseeing
Rated by
Family –
81%
Couple –
9%
Business –
9%
Solo –
1%
Rated 4.5/5 based on reviews from all travellers
Excellent luxury hotel. Good for sightseeing with access to public transportation.
Excellent Luxury Hotel
Excellent Family Hotel
Review Highlights
Great location
- Positive: 98% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 87%.
- Positive: Great parking, according to 75%.
- Positive: City centre within easy reach, said 94%.
- Positive: 76% thought it was easy to get to the train station.
- Positive: Easily accessible by car, said 73%.
- Neutral: Restaurants & bars in the area were ok, according to 59%.
- Neutral: 57% thought the parking prices were average.
- Negative: Shopping was too far away, according to 53%.
Bar is awesome
- Positive: Delicious alcoholic drinks, according to 85%.
- Positive: Lovely bar service, according to 91%.
- Positive: 78% thought the service was very professional.
- Positive: Lovely bar service, according to 91%.
- Positive: 83% said the recreation staff was great.
- Positive: 83% said the recreation staff was great.
- Neutral: Housekeeping was ok, according to 56%.
- Neutral: Only 60% found the restaurant service to be good.
- Neutral: 59% found the room service acceptable.
- Negative: 78% said the booking process was inefficient.
Fantastic service
- Positive: 90% found the staff to be very friendly.
- Positive: 77% thought the service was very professional.
- Positive: Lovely bar service, according to 91%.
- Positive: 83% said the recreation staff was great.
- Neutral: 68% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 53%.
- Neutral: Only 61% found the restaurant service to be good.
- Neutral: 65% found the room service acceptable.
- Negative: 78% said the booking process was inefficient.
Good internet service
- Positive: 89% thought it was clean.
- Positive: 80% thought the dining area was clean.
- Positive: 85% thought the view was good.
- Positive: 81% appreciated the modern rooms.
- Positive: 70% liked the big bathroom.
- Neutral: 50% thought the wifi quality was ok.
- Negative: 65% said the bathroom was dirty.
- Negative: 79% thought they were poorly maintained.
- Negative: 76% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 65% said the bathroom was dirty.
- Negative: 62% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 65%.
- Negative: 82% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Tasty breakfast
- Positive: 87% thought it was clean.
- Positive: 75% thought the dining area was clean.
- Positive: 85% thought the view was good.
- Positive: 82% appreciated the modern rooms.
- Positive: 70% liked the big bathroom.
- Negative: 71% said the breakfast was too expensive.
- Negative: 69% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 66%.
- Negative: 76% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 64% said the bathroom was dirty.
- Negative: 62% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 67%.
- Negative: 68% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Clean
- Positive: 87% thought it was clean.
- Positive: 75% thought the dining area was clean.
- Positive: 84% thought the view was good.
- Positive: 77% appreciated the modern rooms.
- Neutral: Only 69% said rooms were clean enough.
- Neutral: 63% thought the bathroom was big enough.
- Neutral: 59% thought the kitchenette was ok.
- Negative: 67% said the bathroom was dirty.
- Negative: 81% thought they were poorly maintained.
- Negative: 66% found problems with the furniture.
- Negative: 66% had problems with the shower.
- Negative: 69% said the bathroom was dirty.
- Negative: 76% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 74%.
- Negative: 64% were unsatisfied with the kitchenette.
Great room
- Positive: 77% thought rooms were spacious.
- Positive: 86% thought the view was good.
- Positive: 74% appreciated the modern rooms.
- Neutral: Only 69% said rooms were clean enough.
- Neutral: Beds were acceptable for 62%.
- Neutral: 63% thought the bathroom was big enough.
- Neutral: 59% thought the kitchenette was ok.
- Neutral: 62% thought the kitchenette was ok.
- Negative: 66% complained about the bathroom.
- Negative: 80% thought they were poorly maintained.
- Negative: 67% found problems with the furniture.
- Negative: 65% had problems with the shower.
- Negative: 67% said the bathroom was dirty.
- Negative: 76% thought the tv was sub-standard.
- Negative: 59% were disappointed with the minibar.
Very comfortable
- Positive: 77% thought rooms were spacious.
- Positive: 83% thought it was pleasantly quiet.
- Positive: 89% said the options for restricted diets were great.
- Positive: 75% said the vegan options were great.
- Neutral: Beds were acceptable for 62%.
- Neutral: 63% thought the bathroom was big enough.
- Negative: 53% were unsatisified with the snacks.
- Negative: 67% said the vegetarian options were not great.
- Negative: 56% said, the pizza was not tasty.
- Negative: Unclean dining area, according to 71%.
- Negative: 56% said, the pizza was not tasty.
Amenities are not the best
- Neutral: 61% considered the lobby entrance to be so-so.
- Neutral: 57% found the grounds not bad.
- Neutral: Sufficient business facilities, according to 56%.
- Neutral: 55% said the architecture was not spectacular.
- Negative: 55% thought the building wasn't nice.
- Negative: 87% complained about the elevator.
- Negative: Disappointing facilities for kids, said 53%.
Amenities are not the best
- Neutral: 62% considered the lobby entrance to be so-so.
- Neutral: 61% found the grounds not bad.
- Neutral: Acceptable kids facilties, thought 59%.
- Neutral: Sufficient business facilities, according to 56%.
- Negative: 55% thought the building wasn't nice.
- Negative: 83% complained about the elevator.
- Negative: 62% didn't like the architecture.
