Novotel London Waterloo
4 star hotelHotel113 Lambeth Road, London, SE1 7LS, United KingdomDiscover the perfect blend of comfort, convenience and sophistication at Novotel London Waterloo. Located just a short walk from the River Thames and London’s most iconic landmarks, this four-star hotel offers an ideal base for both business and leisure travellers seeking an exceptional stay in the heart of the city.
Traveling with children? Novotel London Waterloo offers family-friendly rooms, a kids' play area and a dedicated children’s menu, ensuring everyone has a fantastic stay.
At the Novotel London Waterloo, you can enjoy:
- Fitness centre and sauna, including exercise bike and treadmill
- 24/7 Reception staff available around the clock to assist you
- Room service so you can enjoy a meal or snack in the comfort of your room, any time of day
Whether you’re here to explore the city’s rich history, attend a business meeting or enjoy a family getaway, Novotel London Waterloo provides everything you need for a memorable stay.
Arriving in London
4.1 km from London St Pancras Int’l
While you are in London
0.7 km from Big Ben and House of Parliament
Excellent
Good to know
- Wonderful sightseeing
- Close to public transport
Excellent family hotel. Close to Central London. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Bicycle rental
- Child and Baby services
- Concierge and porterage facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Shuttle services
- Television and/or games
- Housekeeping
- Dry cleaning service
- Children’s play area
- Express check-in
- Electric vehicle charging station
Rooms
The spacious rooms are designed with your comfort in mind, offering modern amenities and stylish décor. Each room features comfortable bedding, a flat-screen TV, complimentary Wi-Fi and an ergonomic workspace, making it perfect for relaxation or productivity. Families will love the family-friendly options, and the executive rooms provide extra touches of luxury.
Location
Situated in the vibrant Waterloo district, Novotel London Waterloo puts you within easy reach of the capital’s highlights. Stroll to the historic Houses of Parliament, Big Ben and Westminster Abbey, or take a leisurely walk along the Thames to the London Eye. With excellent transport links, including nearby Waterloo Station, the entire city is at your fingertips.
Our hints & tips
Savour delicious international cuisine at the on-site restaurant, which offers a menu of fresh, locally sourced dishes. Enjoy your meal in the vibrant dining area or on the terrace with views of the city. The bar is the perfect spot to unwind with a cocktail, wine or a coffee after a day of sightseeing or meetings.
Arriving in London
4.1 km from London St Pancras Int’l
While you are in London
0.7 km from Big Ben and House of Parliament
Excellent
Review breakdown
Good to know
- Wonderful sightseeing
- Close to public transport
Rated by
Family –
79%
Business –
10%
Couple –
9%
Solo –
2%
Rated 4.5/5 based on reviews from all travellers
Excellent family hotel. Close to Central London. Good for sightseeing with access to public transportation.
Excellent Family Hotel
Excellent City Hotel
Review Highlights
Great location
- Positive: 95% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 86%.
- Positive: City centre within easy reach, said 97%.
- Positive: 82% thought it was easy to get to the train station.
- Neutral: Parking was ok, according to 69%.
- Neutral: Reasonably accessible by car, said 64%.
- Neutral: Restaurants & bars in the area were ok, according to 62%.
- Negative: Shopping was too far away, according to 60%.
- Negative: For 82%, parking prices were too high.
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 80% said the reception staff was great.
- Positive: 85% thought the service was very professional.
- Positive: 82% found the restaurant service to be one of the best.
- Positive: Lovely bar service, according to 86%.
- Positive: Management was excellent, said 83%.
- Neutral: 68% found the room service acceptable.
- Neutral: Only 56% were satisfied with the booking process.
- Neutral: 50% said the recreation staff was ok.
- Neutral: 50% said the concierge service was sufficient.
- Neutral: 50% said the recreation staff was ok.
Bar is awesome
- Positive: Delicious alcoholic drinks, according to 89%.
- Positive: Lovely bar service, according to 86%.
- Positive: 85% thought the service was very professional.
- Positive: 86% found the restaurant service to be one of the best.
- Positive: Housekeeping was great, according to 73%.
- Positive: Lovely bar service, according to 88%.
- Positive: Management was excellent, said 77%.
- Neutral: 63% found the room service acceptable.
- Neutral: 55% said the recreation staff was ok.
- Negative: 71% said the booking process was inefficient.
- Negative: 58% complained about the concierge service.
Tasty breakfast
- Positive: 91% thought it was clean.
- Positive: 86% thought the dining area was clean.
- Positive: 85% thought the view was good.
- Positive: 81% appreciated the modern rooms.
- Positive: 70% liked the big bathroom.
- Negative: 67% said the breakfast was too expensive.
- Negative: 53% said the bathroom was dirty.
- Negative: 79% thought they were poorly maintained.
- Negative: 76% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 65% said the bathroom was dirty.
- Negative: 62% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 65%.
- Negative: 82% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Clean
- Positive: 73% said rooms were clean.
- Positive: 90% thought it was clean.
- Positive: 86% thought the dining area was clean.
- Positive: 85% thought the view was good.
- Positive: 82% appreciated the modern rooms.
- Positive: 70% liked the big bathroom.
- Negative: 58% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 66%.
- Negative: 76% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 64% said the bathroom was dirty.
- Negative: 62% thought the tv was sub-standard.
- Negative: Air conditioning was criticized by 67%.
- Negative: 68% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
Great room
- Positive: 73% said rooms were clean.
- Positive: 77% thought rooms were spacious.
- Positive: 90% thought the view was good.
- Positive: 73% appreciated the modern rooms.
- Neutral: Beds were acceptable for 62%.
- Neutral: 65% thought the bathroom was big enough.
- Neutral: 52% thought the minibar was ok.
- Negative: 62% complained about the bathroom.
- Negative: 81% thought they were poorly maintained.
- Negative: 76% found problems with the furniture.
- Negative: 64% had problems with the shower.
- Negative: 58% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 88%.
- Negative: 72% thought the tv was sub-standard.
- Negative: 64% were unsatisfied with the kitchenette.
Food is all right
- Positive: 70% loved the menu selection.
- Positive: 83% loved the dining experience.
- Positive: 100% said the options for restricted diets were great.
- Positive: 86% thought the dining area was clean.
- Positive: 92% enjoyed the fish/seafood dishes.
- Positive: 92% enjoyed the fish/seafood dishes.
- Positive: 80% thought the dining area was clean.
- Neutral: 60% thought the snacks were adequate.
- Neutral: 50% thought the pizza was not bad.
- Neutral: 62% thought the vegan options were ok.
- Neutral: 62% thought the kitchenette was ok.
- Negative: 54% did not enjoy the desserts.
- Negative: The price was too high for 60%.
- Negative: 88% said the pork dishes didn't taste good.
- Negative: 64% said the vegetarian options were not great.
Regular internet service
- Positive: 83% loved the dining experience.
- Positive: 100% said the options for restricted diets were great.
- Positive: 86% thought the dining area was clean.
- Positive: 92% enjoyed the fish/seafood dishes.
- Positive: 80% thought the dining area was clean.
- Neutral: Side dishes were satisfying, according to only 56%.
- Neutral: 60% thought the snacks were adequate.
- Neutral: 50% thought the pizza was not bad.
- Neutral: 62% thought the vegan options were ok.
- Negative: 67% said the wifi quality was bad.
- Negative: 57% did not enjoy the desserts.
- Negative: The price was too high for 60%.
- Negative: 82% said the pork dishes didn't taste good.
- Negative: 64% said the vegetarian options were not great.
Fairly good value for money
- Neutral: 61% considered the lobby entrance to be so-so.
- Neutral: 57% found the grounds not bad.
- Neutral: Sufficient business facilities, according to 56%.
- Neutral: 55% said the architecture was not spectacular.
- Negative: 69% said the breakfast was too expensive.
- Negative: The price was too high for 69%.
- Negative: Disappointing facilities for kids, said 53%.
Fairly good value for money
- Neutral: 62% considered the lobby entrance to be so-so.
- Neutral: 61% found the grounds not bad.
- Neutral: Acceptable kids facilties, thought 59%.
- Neutral: Sufficient business facilities, according to 56%.
- Negative: 71% said the breakfast was too expensive.
- Negative: The price was too high for 62%.
- Negative: 62% didn't like the architecture.
