Mama Shelter London Shoreditch
4 star hotelHotel419-437 Hackney Road, London, E2 8PP, United KingdomMama Shelter London is your home from home, right in the heart of the east of the city. This four-star hotel is just a few steps from both Cambridge Heath train station and Bethnal Green underground station, and only a short walk from Shoreditch.
With cutting-edge design features, Mama Shelter London has 194 bedrooms that combine home comforts with all your digital needs. And if it’s refreshments you want, the hotel has its own bar, café and restaurant. There are also fitness facilities, an outdoor courtyard and two Japanese-style karaoke rooms.
So, whether you’re travelling for business or pleasure, or just passing through the capital, Mama will take care of you.
Arriving in London
4.5 km from London St Pancras Int’l
While you are in London
2.8 km from Tower of London
User reviews, 4.5 out of 5, Excellent
View reviews4.5/5
Excellent
3367 verified reviews
Good to know
- Beautiful architecture
- Stylish hotel
Excellent city hotel. Awesome vibe. Great location.
Hotel facilities
- Air conditioning
- Bar
- Bicycle rental
- Business services
- Concierge and porterage facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Television and/or games
- HousekeepingÂ
- Dry cleaning serviceÂ
- Express check-inÂ
- Pets allowed
Rooms
Rooms are comfortable, spacious and equipped with air conditioning, television, telephone, coffee maker, mini-bar and hairdryer.
Location
Situated in the heart of east London, the hotel is a short walk to Shoreditch, known for its eclectic mix of designers, diners and fancy cocktail drinkers. Regent’s Canal is also a short stroll away, as is the Colombia Road Flower Market. The nearest Tube stop is Bethnal Green - your gateway to central London.
Our hints & tips
Make sure you stop by the Mama shop, featuring some unusual products, but also all those essentials that you need for your stay. And if you’re travelling with others, you have to try out the (soundproofed) karaoke rooms.
Arriving in London
4.5 km from London St Pancras Int’l
While you are in London
2.8 km from Tower of London
User reviews, 4.5 out of 5, Excellent
4.5/5
Excellent
3367 verified reviews
Review breakdown
Excellent
64%
Very good
26%
Good
5%
Fair
3%
Poor
2%
Good to know
- Beautiful architecture
- Stylish hotel
Rated by
Couple –
36%
Family –
31%
Solo –
18%
Business –
15%
Rated 4.5/5 based on reviews from all travellers
Excellent city hotel. Awesome vibe. Great location.
Excellent City Hotel
Excellent Vibe
Review Highlights
Vibe4.7/5User reviews, 4.7 out of 5
Awesome vibe
- Positive: 93% enjoyed the friendly atmosphere.
- Positive: 97% said it was a stylish hotel.
- Positive: 82% thought, the hotel was modern.
- Positive: 86% thought the hotel was luxurious.
- Neutral: 69% considered the lobby entrance to be so-so.
Location4.5/5User reviews, 4.5 out of 5
Great location
- Positive: Near to public transport, according to 88%.
- Positive: 92% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 89% liked the proximity to sightseeing.
- Positive: 88% thought it was easy to get to the train station.
- Positive: 86% thought it was easy to get to the train station.
- Positive: 88% thought it was easy to get to the train station.
- Negative: Distant to city centre, said 56%.
WiFi4.3/5User reviews, 4.3 out of 5
Good internet service
- Positive: 71% said the wifi quality was great.
- Positive: 86% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 82% liked the proximity to sightseeing.
- Positive: 86% thought it was easy to get to the train station.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 86%.
- Neutral: Parking was ok, according to 62%.
- Neutral: 69% said the recreation staff was ok.
- Negative: Distant to city centre, said 60%.
- Negative: 60% said the booking process was inefficient.
Service4.3/5User reviews, 4.3 out of 5
Fantastic service
- Positive: 93% found the staff to be very friendly.
- Positive: 81% said the reception staff was great.
- Positive: 80% thought the service was very professional.
- Positive: Housekeeping was great, according to 73%.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 86%.
- Neutral: 56% thought the management was tolerable.
- Neutral: 57% said the recreation staff was ok.
- Negative: 54% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 87%.
- Negative: 80% complained about the room service.
Cleanliness4.2/5User reviews, 4.2 out of 5
Clean
- Positive: 84% said rooms were clean.
- Positive: 90% thought it was clean.
- Positive: Housekeeping was great, according to 73%.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 70% said the bathroom was clean.
- Neutral: 56% thought the management was tolerable.
- Neutral: 57% said the recreation staff was ok.
- Negative: 51% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 87%.
- Negative: 80% complained about the room service.
Breakfast4.2/5User reviews, 4.2 out of 5
Tasty breakfast
- Positive: 90% thought it was clean.
- Positive: Housekeeping was great, according to 73%.
- Positive: Hotel security was great, thought 100%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 70% said the bathroom was clean.
- Neutral: 56% thought the management was tolerable.
- Neutral: 62% said the recreation staff was ok.
- Neutral: Only 67% were satisfied with the booking process.
- Negative: 66% said the breakfast was too expensive.
- Negative: Bar service was unacceptable, according to 87%.
- Negative: 80% complained about the room service.
Amenities4.1/5User reviews, 4.1 out of 5
Great amenities
- Positive: 82% thought the building was wonderful.
- Positive: 96% thought the architecture was beautiful.
- Positive: 100% said the facilities were very new.
- Positive: Housekeeping was great, according to 75%.
- Positive: Hotel security was great, thought 100%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 69% considered the lobby entrance to be so-so.
- Neutral: 53% said the recreation staff was ok.
- Neutral: Only 60% were satisfied with the booking process.
- Negative: 62% found the grounds unpleasant.
- Negative: 88% complained about the elevator.
Room3.6/5User reviews, 3.6 out of 5
Great room
- Positive: 84% said rooms were clean.
- Positive: 74% appreciated the modern rooms.
- Positive: 74% appreciated the modern rooms.
- Neutral: Beds were acceptable for 61%.
- Neutral: Only 57% said rooms were big enough.
- Neutral: For only 54%, the bathroom was ok.
- Neutral: 70% said the bathroom was clean.
- Neutral: Only 69% said the rooms were modern.
- Negative: 72% found problems with the furniture.
- Negative: Air conditioning was criticized by 88%.
- Negative: 63% thought the tv was sub-standard.
- Negative: 59% criticized the small bathroom.
- Negative: 67% were disappointed with the minibar.
Room3.6/5User reviews, 3.6 out of 5
Great room
- Positive: 82% said rooms were clean.
- Positive: 71% appreciated the modern rooms.
- Neutral: Beds were acceptable for 60%.
- Neutral: Only 57% said rooms were big enough.
- Neutral: For only 54%, the bathroom was ok.
- Neutral: 70% said the bathroom was clean.
- Negative: 75% thought they were poorly maintained.
- Negative: 71% found problems with the furniture.
- Negative: Air conditioning was criticized by 88%.
- Negative: 61% criticized the small bathroom.
- Negative: 67% were disappointed with the minibar.
- Negative: 69% were disappointed with the minibar.
- Negative: 86% were unsatisfied with the kitchenette.
Room3.6/5User reviews, 3.6 out of 5
Great room
- Positive: 82% said rooms were clean.
- Positive: 71% said the bathroom was clean.
- Positive: 71% appreciated the modern rooms.
- Positive: 71% thought the view was good.
- Positive: 71% thought the view was good.
- Neutral: Beds were acceptable for 60%.
- Neutral: Only 57% said rooms were big enough.
- Neutral: For only 56%, the bathroom was ok.
- Negative: 76% thought they were poorly maintained.
- Negative: 73% found problems with the furniture.
- Negative: Air conditioning was criticized by 89%.
- Negative: 58% criticized the small bathroom.
- Negative: 69% were disappointed with the minibar.
- Negative: 69% were disappointed with the minibar.
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