Hilton London Metropole
4 star hotelHotel225 Edgware Road, London, W2 1JU, United KingdomLocated in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has over one thousand bedrooms, including executive rooms and suites with access to the very best executive lounge in London.
The hotel has four uniquely themed bars and restaurants, a fully-equipped fitness centre and a car park.
Eco-friendly: Find out what's cooking at Hilton London Metropole, where the renovated kitchen serves dishes made from ingredients grown within 100 miles (161 km) of the hotel and staff wear uniforms made from plastic bottles removed from the ocean.
Arriving in London
3.3 km from London St Pancras Int’l
While you are in London
1.1 km from Madam Tussauds
Very Good
Good to know
- Friendly service
- Close to public transport
Very good for traveling with friends. Close to Edgware Road. Close to public transportation and the train station. Fantastic service.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Tour and Activities desk
- Housekeeping
- Dry cleaning service
- Express check-in
- Ice machine
- Pets allowed
Rooms
With over one thousand bedrooms, there's ample availability. You’re spoilt for choice. A great range of family rooms designed for one, two or three children and the central location means this hotel is the perfect base for families exploring London’s favourite tourist spots (and a few hidden gems en route).
Location
Boasting superb transportation links, the hotel is just a two-minute walk from Edgware Road underground station, giving you access to the entire city. It is also just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are within walking distance and include Oxford Street, Marble Arch, Hyde Park, Regent’s Park, and more.
Our hints & tips
With four uniquely themed spaces, Hilton London Metropole has got all your cravings covered, and better yet, children under 10 eat for free. Start the day with a wonderful breakfast in the Tyburn Kitchen. In the evening, the Josper Charcoal grill takes centre stage. Cold craft ales and themed cocktails are also available, in a friendly atmosphere.
Arriving in London
3.3 km from London St Pancras Int’l
While you are in London
1.1 km from Madam Tussauds
Very Good
Review breakdown
Good to know
- Friendly service
- Close to public transport
Rated by
Family –
65%
Couple –
28%
Solo –
6%
Business –
1%
Rated 4.3/5 based on reviews from all travellers
Very good for traveling with friends. Close to Edgware Road. Close to public transportation and the train station. Fantastic service.
Excellent Family Hotel
Excellent Luxury Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 95% liked the proximity to shopping.
- Positive: 99% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 74%.
- Positive: Good access to the airport, said 100%.
- Positive: Good access to the airport, said 100%.
- Negative: For 71%, parking prices were too high.
- Negative: For 86%, parking prices were too high.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 92%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 94% liked the proximity to shopping.
- Positive: Easily accessible by car, said 83%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 86%.
Tasty breakfast
- Neutral: 62% thought it was adequately priced.
- Negative: 54% said the breakfast was too expensive.
Fantastic service
- Positive: 84% found the staff to be very friendly.
- Positive: 80% thought the service was very professional.
- Positive: 75% found the restaurant service to be one of the best.
- Neutral: 65% said the reception staff was ok.
- Neutral: Hotel security was average, thought 51%.
- Neutral: 66% said the concierge service was sufficient.
- Neutral: 60% said the recreation staff was ok.
- Negative: Bad housekeeping, according to 52%.
- Negative: 78% complained about the room service.
- Negative: 60% didn't like the management.
- Negative: 52% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 77%.
- Negative: 55% complained about the shuttle service.
Good internet service
- Positive: 74% thought rooms were spacious.
- Positive: 87% thought the view was good.
- Neutral: 64% thought it was adequately priced.
- Neutral: Beds were acceptable for 68%.
- Negative: 64% complained about the bathroom.
- Negative: 75% thought they were poorly maintained.
- Negative: For 69%, the rooms looked old.
- Negative: 55% found problems with the furniture.
- Negative: 60% said the bathroom was dirty.
- Negative: 65% had problems with the shower.
- Negative: 89% thought the tv was sub-standard.
- Negative: 68% criticized the small bathroom.
- Negative: 86% were disappointed with the minibar.
- Negative: 71% were unsatisfied with the kitchenette.
- Negative: 65% were unsatisfied with the kitchenette.
Room is all right
- Positive: 75% thought rooms were spacious.
- Positive: 88% thought the view was good.
- Neutral: Only 54% said rooms were clean enough.
- Neutral: Beds were acceptable for 69%.
- Negative: 63% complained about the bathroom.
- Negative: 75% thought they were poorly maintained.
- Negative: For 70%, the rooms looked old.
- Negative: 56% found problems with the furniture.
- Negative: 58% said the bathroom was dirty.
- Negative: 65% had problems with the shower.
- Negative: 88% thought the tv was sub-standard.
- Negative: 68% criticized the small bathroom.
- Negative: 85% were disappointed with the minibar.
- Negative: 75% were unsatisfied with the kitchenette.
- Negative: 68% were unsatisfied with the kitchenette.
Quite clean
- Positive: 78% thought the hotel was luxurious.
- Neutral: Only 54% said rooms were clean enough.
- Neutral: 70% thought it was clean.
- Negative: 58% said the bathroom was dirty.
- Negative: Unclean dining area, according to 57%.
Value for money could be better
- Neutral: 64% thought it was adequately priced.
- Negative: 54% said the breakfast was too expensive.
- Negative: The price was too high for 76%.
- Negative: 87% said beverages were too expensive.
Pool should be renewed
- Positive: 100% thought it was a great value.
- Negative: The price was too high for 78%.
- Negative: 87% said beverages were too expensive.
- Negative: Unclean dining area, according to 67%.
Pool should be renewed
