New Hotel Charlemagne
4 star hotelHotelBoulevard Charlemagne 25-27, Brussels, 1000, BelgiumA well-designed and modern four-star hotel in the centre of Brussels, the Newhotel Charlemagne combines luxury, comfort and a friendly atmosphere. The hotel offers 68 attractive rooms, all decorated with a personal touch.
Arriving in Brussels
3.5 km from Brussels Midi/Zuid
While you are in Brussels
0.6 km from House of European History
User reviews, 4 out of 5, Good
View reviews4/5
Good
1153 verified reviews
Good to know
- Close to public transport
- Hotel could use some updating
Good luxury hotel. Close to parking areas and public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Car parking
- Express check out
- Internet access
- Laundry facilities
- Lift/Elevator
- Safe
- Tour and Activities desk
- Housekeeping
- Express check-in
Rooms
The modern, stylish and spacious rooms in this hotel are the perfect place for guests to relax and enjoy their stay in Brussels.
All rooms offer free wifi, air contionning, flat screen TV, mini bar, phone with wake-up service, courtesay tray, safe-deposit box, hairdryer and toiletries.
Location
This hotel is located in the peaceful Art Nouveau Museum and Cinquantenaire Park neighbourhood. With convenient underground transport links, hotel guests can be in the city within minutes.
Our hints & tips
The cosy bar of the New Hotel Charlemagne welcomes you for drink or two, where you can also enjoy a tasty snack. Open until 11pm.
Arriving in Brussels
3.5 km from Brussels Midi/Zuid
While you are in Brussels
0.6 km from House of European History
User reviews, 4 out of 5, Good
4/5
Good
1153 verified reviews
Review breakdown
Excellent
34%
Very good
42%
Good
15%
Fair
5%
Poor
4%
Good to know
- Close to public transport
- Hotel could use some updating
Rated by
Couple –
37%
Solo –
26%
Family –
24%
Business –
13%
Rated 4/5 based on reviews from all travellers
Good luxury hotel. Close to parking areas and public transportation.
Great Luxury Hotel
Good City Hotel
Review Highlights
Location4.4/5User reviews, 4.4 out of 5
Great location
- Positive: Near to public transport, according to 99%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 100% thought it was easy to get to the train station.
- Positive: 100% liked the proximity to shopping.
- Positive: 86% liked the proximity to sightseeing.
- Neutral: Parking was ok, according to 54%.
- Neutral: 68% thought the parking prices were average.
- Neutral: Average proximity to the city centre, said 50%.
Service4/5User reviews, 4 out of 5
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 89% thought the service was very professional.
- Positive: Housekeeping was great, according to 82%.
- Neutral: 62% said the reception staff was ok.
Food2.9/5User reviews, 2.9 out of 5
Food is all right
- Positive: Yummy desserts, said 71%.
- Positive: 100% liked the big bathroom.
- Positive: 100% liked the big bathroom.
- Positive: 100% thought the view was good.
- Neutral: Only 56% were satisfied with the menu.
- Neutral: Cleanliness of the bathroom was average, said 66%.
- Negative: 89% found the side dishes unedible.
- Negative: Air conditioning was criticized by 95%.
- Negative: For 93%, the rooms looked old.
- Negative: Air conditioning was criticized by 94%.
- Negative: 95% found problems with the furniture.
- Negative: 79% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
- Negative: 95% thought the tv was sub-standard.
Breakfast2.9/5User reviews, 2.9 out of 5
Breakfast is average
- Positive: 100% liked the big bathroom.
- Positive: 100% thought the view was good.
- Positive: 92% liked the big bathroom.
- Neutral: Beds were acceptable for 64%.
- Neutral: For only 59%, the noise level was all right.
- Neutral: Cleanliness of the bathroom was average, said 55%.
- Negative: 92% said the breakfast was too expensive.
- Negative: Air conditioning was criticized by 95%.
- Negative: For 91%, the rooms looked old.
- Negative: Air conditioning was criticized by 93%.
- Negative: 95% found problems with the furniture.
- Negative: 100% were disappointed with the minibar.
- Negative: 89% thought the tv was sub-standard.
- Negative: 87% had problems with the shower.
Amenities2.8/5User reviews, 2.8 out of 5
Ordinary amenities
- Positive: 92% loved the terrace.
- Positive: 74% said the bathroom was clean.
- Positive: 100% liked the big bathroom.
- Positive: 100% thought the view was good.
- Neutral: 51% thought the building was acceptable.
- Negative: 100% thought the facilities needed updating.
- Negative: 57% didn't like the architecture.
- Negative: 57% complained about the elevator.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: Air conditioning was criticized by 95%.
- Negative: 89% found problems with the furniture.
- Negative: 73% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
- Negative: 94% thought the tv was sub-standard.
Comfort2.8/5User reviews, 2.8 out of 5
Comfortable
- Positive: 77% thought rooms were spacious.
- Positive: 100% liked the big bathroom.
- Positive: 100% thought the view was good.
- Positive: 100% liked the big bathroom.
- Neutral: Beds were acceptable for 63%.
- Neutral: For only 58%, the noise level was all right.
- Neutral: Cleanliness of the bathroom was average, said 66%.
- Negative: Air conditioning was criticized by 96%.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: Air conditioning was criticized by 95%.
- Negative: 89% found problems with the furniture.
- Negative: 79% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
- Negative: 95% thought the tv was sub-standard.
Room2.8/5User reviews, 2.8 out of 5
Room is all right
- Positive: 77% thought rooms were spacious.
- Positive: 71% said the bathroom was clean.
- Positive: 100% thought the view was good.
- Positive: 100% liked the big bathroom.
- Neutral: Only 55% said rooms were clean enough.
- Neutral: Beds were acceptable for 63%.
- Negative: 62% complained about the bathroom.
- Negative: 88% thought they were poorly maintained.
- Negative: Air conditioning was criticized by 96%.
- Negative: For 92%, the rooms looked old.
- Negative: 89% found problems with the furniture.
- Negative: 73% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
- Negative: 93% thought the tv was sub-standard.
Cleanliness2.7/5User reviews, 2.7 out of 5
Quite clean
- Positive: 70% thought it was clean.
- Positive: 71% said the bathroom was clean.
- Positive: 78% thought rooms were spacious.
- Positive: 74% said the bathroom was clean.
- Positive: 100% liked the big bathroom.
- Positive: 100% thought the view was good.
- Neutral: Only 55% said rooms were clean enough.
- Neutral: Beds were acceptable for 64%.
- Negative: For 93%, the rooms looked old.
- Negative: Air conditioning was criticized by 95%.
- Negative: 89% found problems with the furniture.
- Negative: 73% had problems with the shower.
- Negative: 100% were disappointed with the minibar.
- Negative: 95% thought the tv was sub-standard.
WiFi1.9/5User reviews, 1.9 out of 5
Complaints about WiFi
- Negative: 78% said the wifi quality was bad.
- Negative: 88% found the side dishes unedible.
- Negative: 57% did not like what was on the menu.
- Negative: 57% complained about the elevator.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: 100% didn't like the architecture.
Bar1.7/5User reviews, 1.7 out of 5
Bar could improve
- Positive: 75% enjoyed the friendly atmosphere.
- Neutral: 57% considered the lobby entrance to be so-so.
- Negative: 82% said the wifi quality was bad.
- Negative: 67% didn't like the unstylish hotel.
Vibe1.3/5User reviews, 1.3 out of 5
Vibe is not too good
- Positive: 71% enjoyed the friendly atmosphere.
- Neutral: Only 56% thought, the hotel was stylish.
- Negative: 94% criticized the unstylish hotel.
- Negative: For 60%, the lobby entrance was sub-standard.
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