
XO Hotels City Centre
3 star hotelHotelBeursstraat 11 - 19, Amsterdam, 1012 JT, NetherlandsDiscover the charm and excitement of Amsterdam from the perfect base: XO Hotels City Centre. Located in the vibrant heart of the city, just steps away from iconic attractions, world-class shopping, and picturesque canals, this three-star hotel offers the ideal blend of comfort, style and convenience for travellers seeking an unforgettable experience.
At the XO Hotels City Centre, you can enjoy:
- 24/7 Reception with friendly staff to assist you with local tips and recommendations
- Bicycle rentals so you can experience Amsterdam like a local by exploring on two wheels
- Free Wi-Fi and stay connected throughout your stay
- Cosy lounge area so you can relax with a coffee or catch up on emails
XO Hotels City Centre offers an unbeatable location and all the amenities you need for a memorable stay. Whether you’re here to explore Amsterdam’s rich history, enjoy its vibrant nightlife, or simply soak in the charm of the canals, XO Hotels City Centre will make your visit exceptional.
Note: The hotel does not serve alcohol in the bar and restaurant. However, guests are allowed to bring their own alcoholic beverages to their room.
Arriving in Amsterdam
0.5 km from Amsterdam CS
While you are in Amsterdam
0.4 km from Dam Square
Fair
Good to know
- Rooms could be cleaner
- Bathroom needs cleaning
Fair for traveling with friends. Close to Amsterdam Centraal. Close to the city center and train stations. Fantastic service.
Hotel facilities
- Lift/Elevator

Rooms
Each room at the hotel has its own unique vibe and layout, thanks to the charming variety of buildings the property spans. However, certain comforts are guaranteed: all rooms feature cozy beds, a desk, a safe, air conditioning, a flat-screen TV, and a Nespresso machine, allowing you to enjoy complimentary coffee anytime — morning, noon or night.
Whether you’re travelling solo, as a couple, or with family, there is a room to suit all your needs.

Location
Situated in a series of 18th-century buildings in the city’s lively centre, XO Hotels City Centre is surrounded by history and culture. The bustling Dam Square, Anne Frank House, and the enchanting canals are all within walking distance. Explore the trendy neighbourhoods of Jordaan or De Negen Straatjes or hop on a tram to reach the Van Gogh Museum and Rijksmuseum with ease.

Our hints & tips
Start your day with our hearty breakfast buffet, offering a selection of fresh pastries, breads, fruits, and hot dishes. Whether you’re preparing for a day of sightseeing or business meetings, the breakfast menu will energise you for the day ahead.
Arriving in Amsterdam
0.5 km from Amsterdam CS
While you are in Amsterdam
0.4 km from Dam Square
Fair
Review breakdown
Good to know
- Rooms could be cleaner
- Bathroom needs cleaning
Rated by
Couple –
47%
Family –
37%
Solo –
12%
Business –
4%
Rated 3.6/5 based on reviews from all travellers
Fair for traveling with friends. Close to Amsterdam Centraal. Close to the city center and train stations. Fantastic service.
Good City Hotel
Review Highlights
Great location
- Positive: 100% thought it was easy to get to the train station.
- Positive: City centre within easy reach, said 99%.
- Positive: 95% liked the proximity to shopping.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Near to public transport, according to 96%.
- Negative: Difficult to access by car, said 67%.
- Negative: Difficult to access by car, said 64%.
Fantastic service
- Positive: 86% found the staff to be very friendly.
- Positive: 70% said the reception staff was great.
- Positive: 71% thought the service was very professional.
- Positive: 100% said the recreation staff was great.
- Positive: 83% found the restaurant service to be one of the best.
- Negative: Bad housekeeping, according to 74%.
- Negative: Hotel security was horrible, thought 63%.
- Negative: 54% said the booking process was inefficient.
- Negative: 96% complained about the room service.
- Negative: 75% didn't like the management.
Breakfast is average
- Negative: 69% said the breakfast was too expensive.
Bar could improve
- Neutral: Only 50% were satisfied with the menu.
- Negative: For 88%, the dining experience was not enjoyable.
- Negative: Unclean dining area, according to 100%.
- Negative: 93% thought they were poorly maintained.
- Negative: 79% said the bathroom was dirty.
- Negative: 57% had problems with the shower.
- Negative: 88% found problems with the furniture.
- Negative: Air conditioning was criticized by 86%.
- Negative: For 58%, the rooms looked old.
- Negative: 71% criticized the small bathroom.
- Negative: 96% were disappointed with the minibar.
- Negative: 94% thought the tv was sub-standard.
- Negative: 51% were unhappy with the view.
- Negative: 69% were unsatisfied with the kitchenette.
Food could be better
- Neutral: 55% said the view was so-so.
- Negative: 60% did not like what was on the menu.
- Negative: For 88%, the dining experience was not enjoyable.
- Negative: 55% didn't like the uncomfortable beds.
- Negative: 93% thought they were poorly maintained.
- Negative: 80% said the bathroom was dirty.
- Negative: 62% had problems with the shower.
- Negative: 89% found problems with the furniture.
- Negative: Air conditioning was criticized by 86%.
- Negative: For 59%, the rooms looked old.
- Negative: 98% thought the tv was sub-standard.
- Negative: 96% were disappointed with the minibar.
- Negative: 78% were unsatisfied with the kitchenette.
- Negative: 78% were unsatisfied with the kitchenette.
Room needs to be improved
- Neutral: 59% said the view was so-so.
- Negative: 74% said rooms were dirty.
- Negative: 67% complained about the bathroom.
- Negative: 57% didn't like the uncomfortable beds.
- Negative: 93% thought they were poorly maintained.
- Negative: 57% said rooms were small.
- Negative: 82% said the bathroom was dirty.
- Negative: 90% found problems with the furniture.
- Negative: 60% had problems with the shower.
- Negative: Air conditioning was criticized by 83%.
- Negative: For 63%, the rooms looked old.
- Negative: 98% thought the tv was sub-standard.
- Negative: 95% were disappointed with the minibar.
- Negative: 75% were unsatisfied with the kitchenette.
More comfort would be nice
- Negative: 57% didn't like the uncomfortable beds.
- Negative: 57% said rooms were small.
- Negative: 74% thought it was too noisy.
- Negative: Air conditioning was criticized by 83%.
- Negative: 58% criticized the plain hotel.
Vibe is not too good
- Negative: 76% criticized the unstylish hotel.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: Unfriendly atmosphere, according to 58%.
- Negative: 77% didn't like the unstylish hotel.
- Negative: 58% criticized the plain hotel.
Complaints about WiFi
- Negative: 88% said the wifi quality was bad.
- Negative: 80% said the bathroom was dirty.
- Negative: 85% thought it was rather dirty.
- Negative: For 57%, the lobby entrance was sub-standard.
- Negative: 90% didn't like the architecture.
- Negative: 64% found the grounds unpleasant.
Could use a good cleaning
- Negative: 74% said rooms were dirty.
- Negative: 82% said the bathroom was dirty.
- Negative: 82% thought it was rather dirty.
- Negative: 85% thought the facilities needed updating.
- Negative: 71% found the grounds unpleasant.
- Negative: 88% didn't like the architecture.
Amenities are not the best
- Negative: 78% thought the building wasn't nice.
- Negative: 75% complained about the elevator.
- Negative: For 60%, the lobby entrance was sub-standard.
- Negative: 89% thought the facilities needed updating.
- Negative: 91% didn't like the architecture.
- Negative: 80% found the grounds unpleasant.