Novotel London Excel
4 star hotelHotel7 Western Gateway Royal Victoria Dock, London, E16 1AA, United KingdomExperience the perfect blend of comfort, style, and convenience at Novotel London Excel. Located in the vibrant Docklands area, this four-star hotel is ideally situated next to the ExCeL Exhibition Centre and close to the O2 arena, making it the perfect choice for business travellers, event attendees, and leisure guests alike.
Start your day with a delicious breakfast at the on-site restaurant, where you can savour a variety of international and local dishes. In the evening, unwind with a drink at the stylish bar or enjoy a meal on the outdoor terrace overlooking the water.
For those looking to stay active, the fitness centre is fully equipped with the latest exercise machines, and there is also a sauna for some relaxation.
Arriving in London
10.7 km from London St Pancras Int’l
While you are in London
3.7 km from Cutty Sark
Excellent
Good to know
- Great reception
- Friendly service
Very good luxury hotel. Close to Central London. Close to parking areas and public transportation. Fantastic service.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Concierge and porterage facilities
- Gym
- Lift/Elevator
- Restaurant(s)
- Safe
- Housekeeping
Rooms
The contemporary rooms are designed with your comfort in mind, featuring modern amenities such as free high-speed Wi-Fi, a flat-screen TV, and plush bedding to ensure a restful stay. Many rooms also offer stunning views of the Royal Victoria Dock.
Location
With excellent transport links, including the nearby Royal Victoria DLR station, getting around the city is a breeze. Explore the best of London’s attractions, from the historic Tower of London to the bustling Canary Wharf district, all within easy reach.
Our hints & tips
The Upper Deck Restaurant serves a range of local and international cuisine, simple yet authentic, in a casual setting. From breakfast to lunch, dinner or a tasty snack, the hotel provides balanced choices and à la carte service 24/7.
The bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.
Arriving in London
10.7 km from London St Pancras Int’l
While you are in London
3.7 km from Cutty Sark
Excellent
Review breakdown
Good to know
- Great reception
- Friendly service
Rated by
Family –
57%
Business –
21%
Couple –
17%
Solo –
5%
Rated 4.4/5 based on reviews from all travellers
Very good luxury hotel. Close to Central London. Close to parking areas and public transportation. Fantastic service.
Excellent Romantic Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 97% thought it was easy to get to the train station.
- Positive: 92% liked the proximity to sightseeing.
- Positive: 92% liked the proximity to shopping.
- Positive: Good access to the airport, said 95%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 88%.
- Positive: Business sites within easy reach, said 100%.
- Neutral: Parking was ok, according to 51%.
- Neutral: Average proximity to the city centre, said 59%.
- Negative: For 92%, parking prices were too high.
Fantastic service
- Positive: 87% found the staff to be very friendly.
- Positive: 76% said the reception staff was great.
- Positive: 79% thought the service was very professional.
- Neutral: Only 63% found the restaurant service to be good.
- Neutral: 50% thought the management was tolerable.
- Negative: Bad housekeeping, according to 72%.
- Negative: Bar service was unacceptable, according to 61%.
- Negative: 69% complained about the room service.
- Negative: 68% said the booking process was inefficient.
- Negative: Hotel security was horrible, thought 56%.
Tasty breakfast
- Positive: 79% thought rooms were spacious.
- Positive: 97% thought the view was good.
- Positive: 73% liked the big bathroom.
- Positive: 73% appreciated the modern rooms.
- Positive: 89% enjoyed the balcony.
- Neutral: Beds were acceptable for 54%.
- Negative: 71% said the breakfast was too expensive.
- Negative: 65% complained about the bathroom.
- Negative: 87% thought they were poorly maintained.
- Negative: 60% had problems with the shower.
- Negative: 78% found problems with the furniture.
- Negative: Air conditioning was criticized by 88%.
- Negative: 88% said the bathroom was dirty.
- Negative: 60% thought the tv was sub-standard.
- Negative: 71% were disappointed with the minibar.
- Negative: 78% were unsatisfied with the kitchenette.
Room is all right
- Positive: 79% thought rooms were spacious.
- Positive: 95% thought the view was good.
- Positive: 93% enjoyed the balcony.
- Positive: 89% enjoyed the balcony.
- Neutral: Only 56% said rooms were clean enough.
- Neutral: 65% thought the bathroom was big enough.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: 68% complained about the bathroom.
- Negative: 85% thought they were poorly maintained.
- Negative: 61% had problems with the shower.
- Negative: Air conditioning was criticized by 85%.
- Negative: 80% found problems with the furniture.
- Negative: 86% said the bathroom was dirty.
- Negative: 59% thought the tv was sub-standard.
- Negative: 67% were disappointed with the minibar.
- Negative: 82% were unsatisfied with the kitchenette.
Food is all right
- Positive: 75% said the vegetarian options were great.
- Positive: 77% enjoyed the snacks that were offered.
- Positive: 100% enjoyed the fish/seafood dishes.
- Neutral: Only 60% were satisfied with the menu.
- Neutral: Desserts were ok, said 50%.
- Neutral: The price was ok for 57%.
- Neutral: 55% thought the pizza was not bad.
- Neutral: 50% thought the vegan options were ok.
- Negative: For 60%, the dining experience was not enjoyable.
- Negative: 64% found the side dishes unedible.
- Negative: Unclean dining area, according to 63%.
- Negative: 62% said the pork dishes didn't taste good.
- Negative: 73% said the options for restricted diets were bad.
- Negative: 57% thought beef and steak dishes were not good.
Regular internet service
- Positive: 81% thought it was clean.
- Positive: 79% said the vegetarian options were great.
- Positive: 75% enjoyed the snacks that were offered.
- Neutral: Only 55% said rooms were clean enough.
- Neutral: 57% thought the pizza was not bad.
- Neutral: 62% thought the vegan options were ok.
- Negative: 84% said the bathroom was dirty.
- Negative: Unclean dining area, according to 73%.
- Negative: 66% found the side dishes unedible.
- Negative: 64% thought beef and steak dishes were not good.
- Negative: Unclean dining area, according to 69%.
- Negative: 70% said the options for restricted diets were bad.
Quite clean
- Positive: 79% thought it was clean.
- Neutral: Only 56% said rooms were clean enough.
- Neutral: 67% thought the bathroom was big enough.
- Neutral: 50% thought the pizza was not bad.
- Neutral: 50% thought the options for restricted diets were ok.
- Neutral: 50% thought the options for restricted diets were ok.
- Negative: 86% said the bathroom was dirty.
- Negative: Unclean dining area, according to 63%.
- Negative: 82% found the side dishes unedible.
- Negative: 62% said the vegetarian options were not great.
- Negative: 55% were unsatisified with the snacks.
- Negative: 70% said the vegan options were not great.
Comfortable
- Positive: 79% thought rooms were spacious.
- Positive: 74% thought it was pleasantly quiet.
- Neutral: 65% thought the bathroom was big enough.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: Air conditioning was criticized by 85%.
Fairly good value for money
- Negative: 78% said the breakfast was too expensive.
- Negative: 72% said beverages were too expensive.
- Negative: 72% said beverages were too expensive.
