The Londoner
5 star hotelHotel38 Leicester Square, London, WC2H 7LL, United KingdomThe Londoner, on the southwest corner of Leicester Square, is a 5* luxury hotel, brought to life across 16 storeys, curated to reflect the drama and elegance of West End life.
The Londoner has three beautifully designed spaces just for hotel residents: The Y Bar, The Drawing Room, and The Whisky Room, offering complimentary antipasti, soft drinks, tea and coffee throughout the day and night.
Whitcomb's restaurant serves French Mediterranean cuisine, presenting simple yet elegant food using carefully selected quality ingredients. And as for an evening drink, there is a tavern, a rooftop bar and a unique drinking experience at the Japanese Shima Garden.
Eco-friendly: Environmental sustainability is in The Londoner’s DNA. With an ‘Excellent’ rating from BREEAM (Building Research Establishment Environmental Assessment Method), The Londoner meets and exceeds requirements for energy and water use, health and wellbeing, pollution, transport, materials, waste, ecology and management processes.
Arriving in London
1.5 mi from London St Pancras Int’l
While you are in London
0.6 mi from London Eye
Excellent
Good to know
- Nice building
- Friendly atmosphere
Excellent hotel. Close to Chinatown. Good for sightseeing and close to the city center. Great pool. Awesome vibe. Great room.
Hotel facilities
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Express check out
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Swimming pool(s)
- Tour and Activities desk
- Housekeeping
- Express check-in
Rooms
Loft-inspired and open planned, the bedrooms at the Londoner soothe with a calming colour palette and warm tones to make you feel at home. From the unique design and contemporary wall art to the expected joys of a five-star stay, each room offers restful privacy mirrored by a unique London view.
All rooms and suites offer comfortable beds, floor-to-ceiling windows with a view of London, television, a velvet chaise longue or chair, hairdryer, Nespresso coffee machine, radio and bathroom amenities.
Location
With the West End and Piccadilly Line right on your doorstep, The Londoner is in a great location in which to explore the city. Famous landmarks, unrivalled shopping, West End theatres and world-class restaurants are all in the nearby vicinity.
There are green spaces and intimate places. Take your pick. Whichever direction you decide to walk, there is something waiting to be explored.
Our hints & tips
The Y Bar can be your place of work during the day, to a nightly scene of socialising, cocktails and light bites to eat in the evenings.
Guests can make use of the library, with books, classic boardgames and the latest newspapers and lifestyle magazines.
For a bit of relaxation, head to” The Retreat”, equipped with swimming pool, gym, sauna, steam room, hair salon, nail salon and a gentlemen's barber.
Arriving in London
1.5 mi from London St Pancras Int’l
While you are in London
0.6 mi from London Eye
Excellent
Review breakdown
Good to know
- Nice building
- Friendly atmosphere
Rated by
Couple –
66%
Family –
19%
Solo –
10%
Business –
5%
Rated 4.8/5 based on reviews from all travellers
Excellent hotel. Close to Chinatown. Good for sightseeing and close to the city center. Great pool. Awesome vibe. Great room.
Excellent Overall Ranking
Excellent Fitness Area
Review Highlights
Great location
- Positive: 97% liked the proximity to sightseeing.
- Positive: City centre within easy reach, said 100%.
- Positive: 96% liked the proximity to shopping.
- Positive: Near to public transport, according to 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Easily accessible by car, said 78%.
- Negative: Not enough parking facilities, according to 90%.
Awesome vibe
- Positive: 97% said it was a stylish hotel.
- Positive: 90% enjoyed the friendly atmosphere.
- Positive: 97% thought, the hotel was modern.
- Positive: 85% enjoyed the lobby entrance.
- Positive: 95% thought the hotel was luxurious.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 98%.
- Positive: 72% loved the sauna.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 96% said the facilities were very new.
- Positive: 78% found the grounds to be nice.
- Positive: 79% loved the terrace.
- Neutral: 53% said the elevator was ok.
Great amenities
- Positive: 88% thought the building was wonderful.
- Positive: 96% thought the architecture was beautiful.
- Positive: 85% enjoyed the lobby entrance.
- Positive: 96% said the facilities were very new.
- Positive: 80% loved the terrace.
- Positive: Business facilities were excellent, according to 90%.
- Neutral: 55% said the elevator was ok.
Fantastic service
- Positive: 71% said the reception staff was great.
- Positive: 81% thought the service was very professional.
- Positive: Housekeeping was great, according to 73%.
- Positive: 92% said the concierge service was amazing.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: 67% found the room service acceptable.
- Neutral: Only 55% found the restaurant service to be good.
- Neutral: Bar service was average, according to 67%.
- Negative: 55% didn't like the management.
- Negative: Hotel security was horrible, thought 53%.
- Negative: 68% said the booking process was inefficient.
Tasty breakfast
- Positive: 87% thought it was clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Positive: 91% said the concierge service was amazing.
- Positive: Lovely bar service, according to 81%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: Dining area was clean enough, according to only 57%.
- Neutral: Only 67% found the restaurant service to be good.
- Neutral: Only 54% were satisfied with the booking process.
- Negative: 68% said the breakfast was too expensive.
- Negative: 65% didn't like the management.
- Negative: Hotel security was horrible, thought 62%.
Clean
- Positive: 80% said rooms were clean.
- Positive: 89% thought it was clean.
- Positive: 83% said that wellness & sports facilities were clean.
- Neutral: Dining area was clean enough, according to only 57%.
- Negative: Dirty pool, said 80%.
- Negative: Dirty pool, said 80%.
Great pool
- Positive: 86% thought it was clean.
- Positive: 86% said that wellness & sports facilities were clean.
- Positive: 94% appreciated the modern rooms.
- Positive: 73% enjoyed the shower.
- Negative: Dirty pool, said 80%.
- Negative: 56% said the bathroom was dirty.
- Negative: Dirty pool, said 80%.
- Negative: 80% thought they were poorly maintained.
- Negative: 72% found problems with the furniture.
- Negative: 60% criticized the small bathroom.
- Negative: 86% were disappointed with the minibar.
- Negative: 56% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 81%.
- Negative: 53% thought the tv was sub-standard.
Great room
- Positive: 80% said rooms were clean.
- Positive: 83% said the beds were comfortable.
- Positive: 75% thought the view was good.
- Positive: 95% appreciated the modern rooms.
- Neutral: For only 55%, the bathroom was ok.
- Neutral: Only 69% thought the shower was ok.
- Negative: 64% said rooms were small.
- Negative: 80% thought they were poorly maintained.
- Negative: 67% found problems with the furniture.
- Negative: 60% criticized the small bathroom.
- Negative: 73% were disappointed with the minibar.
- Negative: Air conditioning was criticized by 69%.
- Negative: Air conditioning was criticized by 79%.
- Negative: 53% thought the tv was sub-standard.
Good internet service
- Positive: 85% said the beds were comfortable.
- Positive: 94% appreciated the modern rooms.
- Positive: 72% enjoyed the shower.
- Neutral: For only 58%, the noise level was all right.
- Negative: 75% said the wifi quality was bad.
- Negative: 60% criticized the small bathroom.
- Negative: Air conditioning was criticized by 81%.
- Negative: 57% found problems with the furniture.
- Negative: 63% criticized the small bathroom.
- Negative: Air conditioning was criticized by 62%.
- Negative: 81% were disappointed with the minibar.
- Negative: 57% said the bathroom was dirty.
Comfortable
- Positive: 83% said the beds were comfortable.
- Positive: 75% enjoyed the shower.
- Positive: 94% appreciated the modern rooms.
- Neutral: For only 65%, the noise level was all right.
- Negative: 64% said rooms were small.
- Negative: 60% criticized the small bathroom.
- Negative: Air conditioning was criticized by 69%.
- Negative: 68% found problems with the furniture.
- Negative: 63% criticized the small bathroom.
- Negative: 76% were disappointed with the minibar.
- Negative: Air conditioning was criticized by 75%.
- Negative: 62% said the bathroom was dirty.
Fairly good value for money
- Neutral: The price was ok for 67%.
- Neutral: Only 61% were satisfied with the beverage prices.
- Negative: 68% said the breakfast was too expensive.
- Negative: Air conditioning was criticized by 68%.
- Negative: Air conditioning was criticized by 76%.
Value for money could be better
- Neutral: The price was ok for 58%.
- Neutral: Only 50% were satisfied with the beverage prices.
- Negative: 71% said the breakfast was too expensive.
