The Londoner
5 star hotelHotel38 Leicester Square, London, WC2H 7LL, United KingdomThe Londoner, on the southwest corner of Leicester Square, is a 5* luxury hotel, brought to life across 16 storeys, curated to reflect the drama and elegance of West End life.
The Londoner has three beautifully designed spaces just for hotel residents: The Y Bar, The Drawing Room, and The Whisky Room, offering complimentary antipasti, soft drinks, tea and coffee throughout the day and night.
Whitcomb's restaurant serves French Mediterranean cuisine, presenting simple yet elegant food using carefully selected quality ingredients. And as for an evening drink, there is a tavern, a rooftop bar and a unique drinking experience at the Japanese Shima Garden.
Eco-friendly: Environmental sustainability is in The Londoner’s DNA. With an ‘Excellent’ rating from BREEAM (Building Research Establishment Environmental Assessment Method), The Londoner meets and exceeds requirements for energy and water use, health and wellbeing, pollution, transport, materials, waste, ecology and management processes.
Arriving in London
1.5 mi from London St Pancras Int’l
While you are in London
0.6 mi from London Eye
Excellent
Good to know
- Nice building
- Friendly atmosphere
Excellent hotel. Close to Chinatown. Good for sightseeing and located near shopping areas. Great pool. Great room. Awesome vibe.
Hotel facilities
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Express check out
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Swimming pool(s)
- Tour and Activities desk
- Housekeeping
- Express check-in
Rooms
Loft-inspired and open planned, the bedrooms at the Londoner soothe with a calming colour palette and warm tones to make you feel at home. From the unique design and contemporary wall art to the expected joys of a five-star stay, each room offers restful privacy mirrored by a unique London view.
All rooms and suites offer comfortable beds, floor-to-ceiling windows with a view of London, television, a velvet chaise longue or chair, hairdryer, Nespresso coffee machine, radio and bathroom amenities.
Location
With the West End and Piccadilly Line right on your doorstep, The Londoner is in a great location in which to explore the city. Famous landmarks, unrivalled shopping, West End theatres and world-class restaurants are all in the nearby vicinity.
There are green spaces and intimate places. Take your pick. Whichever direction you decide to walk, there is something waiting to be explored.
Our hints & tips
The Y Bar can be your place of work during the day, to a nightly scene of socialising, cocktails and light bites to eat in the evenings.
Guests can make use of the library, with books, classic boardgames and the latest newspapers and lifestyle magazines.
For a bit of relaxation, head to” The Retreat”, equipped with swimming pool, gym, sauna, steam room, hair salon, nail salon and a gentlemen's barber.
Arriving in London
1.5 mi from London St Pancras Int’l
While you are in London
0.6 mi from London Eye
Excellent
Review breakdown
Good to know
- Nice building
- Friendly atmosphere
Rated by
Couple –
69%
Family –
17%
Solo –
11%
Business –
3%
Rated 4.8/5 based on reviews from all travellers
Excellent hotel. Close to Chinatown. Good for sightseeing and located near shopping areas. Great pool. Great room. Awesome vibe.
Excellent Overall Ranking
Excellent Fitness Area
Review Highlights
Great location
- Positive: 98% liked the proximity to sightseeing.
- Positive: 97% liked the proximity to shopping.
- Positive: City centre within easy reach, said 100%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Near to public transport, according to 100%.
- Positive: Easily accessible by car, said 71%.
- Negative: Not enough parking facilities, according to 67%.
Awesome vibe
- Positive: 96% said it was a stylish hotel.
- Positive: 88% enjoyed the friendly atmosphere.
- Positive: 98% thought, the hotel was modern.
- Positive: 95% thought the hotel was luxurious.
- Positive: 88% enjoyed the lobby entrance.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 96%.
- Positive: 75% loved the sauna.
- Positive: 80% said that wellness & sports facilities were clean.
- Positive: 96% said the facilities were very new.
- Positive: 78% found the grounds to be nice.
- Positive: 79% loved the terrace.
- Neutral: 53% said the elevator was ok.
Great amenities
- Positive: 89% thought the building was wonderful.
- Positive: 96% thought the architecture was beautiful.
- Positive: 88% enjoyed the lobby entrance.
- Positive: 96% said the facilities were very new.
- Positive: 87% loved the terrace.
- Positive: Business facilities were excellent, according to 90%.
- Positive: Business facilities were excellent, according to 90%.
- Neutral: 55% said the elevator was ok.
Fantastic service
- Positive: 93% found the staff to be very friendly.
- Positive: 71% said the reception staff was great.
- Positive: 84% thought the service was very professional.
- Positive: 100% said the concierge service was amazing.
- Positive: Lovely bar service, according to 82%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: 64% found the room service acceptable.
- Neutral: Housekeeping was ok, according to 68%.
- Neutral: Hotel security was average, thought 57%.
- Negative: 58% said the booking process was inefficient.
- Negative: 61% didn't like the management.
Clean
- Positive: 80% said rooms were clean.
- Positive: 87% thought it was clean.
- Positive: 70% thought the dining area was clean.
- Positive: 80% said that wellness & sports facilities were clean.
- Positive: 91% said the concierge service was amazing.
- Positive: Lovely bar service, according to 81%.
- Positive: 100% said the recreation staff was great.
- Positive: 100% said the recreation staff was great.
- Neutral: Only 54% were satisfied with the booking process.
- Negative: 67% said the bathroom was dirty.
- Negative: 65% didn't like the management.
- Negative: Hotel security was horrible, thought 62%.
Great pool
- Positive: 79% said rooms were clean.
- Positive: 88% thought it was clean.
- Positive: 80% said that wellness & sports facilities were clean.
- Neutral: Dining area was clean enough, according to only 57%.
- Negative: 68% said the bathroom was dirty.
- Negative: Dirty pool, said 80%.
Tasty breakfast
- Positive: 88% thought it was clean.
- Positive: 80% said that wellness & sports facilities were clean.
- Positive: 94% appreciated the modern rooms.
- Positive: 73% enjoyed the shower.
- Neutral: Dining area was clean enough, according to only 57%.
- Negative: 72% said the breakfast was too expensive.
- Negative: 64% said the bathroom was dirty.
- Negative: 80% thought they were poorly maintained.
- Negative: 72% found problems with the furniture.
- Negative: 60% criticized the small bathroom.
- Negative: 86% were disappointed with the minibar.
- Negative: 56% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 81%.
- Negative: 53% thought the tv was sub-standard.
Great room
- Positive: 86% said the beds were comfortable.
- Positive: 80% said rooms were clean.
- Positive: 71% enjoyed the shower.
- Positive: 96% appreciated the modern rooms.
- Neutral: For only 55%, the bathroom was ok.
- Neutral: 70% thought the view was good.
- Negative: 65% said rooms were small.
- Negative: 82% thought they were poorly maintained.
- Negative: 73% found problems with the furniture.
- Negative: 67% criticized the small bathroom.
- Negative: 70% were disappointed with the minibar.
- Negative: 67% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 54%.
- Negative: 62% thought the tv was sub-standard.
Good internet service
- Positive: 84% said the beds were comfortable.
- Positive: 79% said rooms were clean.
- Positive: 70% thought the view was good.
- Positive: 96% appreciated the modern rooms.
- Neutral: For only 54%, the bathroom was ok.
- Neutral: Only 68% thought the shower was ok.
- Negative: 65% said rooms were small.
- Negative: 82% thought they were poorly maintained.
- Negative: 70% found problems with the furniture.
- Negative: 69% criticized the small bathroom.
- Negative: 68% said the bathroom was dirty.
- Negative: 70% were disappointed with the minibar.
- Negative: Air conditioning was criticized by 54%.
- Negative: 62% thought the tv was sub-standard.
Comfortable
- Positive: 86% said the beds were comfortable.
- Positive: 75% enjoyed the shower.
- Positive: 94% appreciated the modern rooms.
- Negative: 65% said rooms were small.
- Negative: 67% criticized the small bathroom.
- Negative: Air conditioning was criticized by 54%.
- Negative: Air conditioning was criticized by 54%.
- Negative: 68% found problems with the furniture.
- Negative: 63% criticized the small bathroom.
- Negative: 76% were disappointed with the minibar.
- Negative: Air conditioning was criticized by 75%.
- Negative: 62% said the bathroom was dirty.
Fairly good value for money
- Neutral: The price was ok for 67%.
- Neutral: Only 61% were satisfied with the beverage prices.
- Negative: 68% said the breakfast was too expensive.
- Negative: Air conditioning was criticized by 68%.
- Negative: Air conditioning was criticized by 76%.
Value for money could be better
- Neutral: The price was ok for 58%.
- Neutral: Only 50% were satisfied with the beverage prices.
- Negative: 71% said the breakfast was too expensive.
