
Strand Palace Hotel
4 star hotelHotel372 Strand, London, WC2R OJJ, United KingdomAn iconic building right in the heart of London, the Strand Palace Hotel is ideal for those looking to experience the very best of the capital. The hotel is steeped in history, and there are plenty of nods to its heritage in the décor – think grand art deco staircases and chandeliers. Great for families and explorers alike.
You’ll be spoilt for choice in terms of bars and restaurants, the hotel has four. Whether you fancy a spot of afternoon tea, a succulent steak or a pre-theatre drink, it's a perfect spot. You can even work off all the calories in the hotel gym, if you’re feeling energetic.
Eco-friendly: Guests who decide not to use daily housekeeping will receive a voucher to redeem at the bar or restaurant.
Arriving in London
1.4 mi from London St Pancras Int’l
While you are in London
0.5 mi from London Eye
Excellent
Good to know
- Great reception
- Friendly service
Excellent hotel for solo travelers. Close to Central London. Good for sightseeing and has nearby restaurants and bars.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Housekeeping

Rooms
When you’re not out exploring the city, every room has high-speed wi-fi and a flat-screen TV. You'll also find a hairdryer, tea and coffee making facilities and a safe.
Location
Located in London’s famous West End, the Strand Palace is the ideal base for sightseeing, shopping or a big night out under the bright lights of Soho. Close to Covent Garden Tube station, the hotel is also just a short stroll from some of the city’s most famous landmarks, including Trafalgar Square and Buckingham Palace.
Our hints & tips
Located where the City meets the West End - this is a great base for exploring. This hotel has been a landmark since 1909, its stunning original Art Deco foyer is now owned by the V&A museum. Afternoon tearoom at Haxells serves an irresistible assortment of cakes, teas and sandwiches, perfect for treating friends and family.
Arriving in London
1.4 mi from London St Pancras Int’l
While you are in London
0.5 mi from London Eye
Excellent
Review breakdown
Good to know
- Great reception
- Friendly service
Rated by
Couple –
35%
Family –
32%
Solo –
28%
Business –
5%
Rated 4.5/5 based on reviews from all travellers
Excellent hotel for solo travelers. Close to Central London. Good for sightseeing and has nearby restaurants and bars.
Great Overall Ranking
Excellent City Hotel
Review Highlights
Great location
- Positive: 98% liked the proximity to sightseeing.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: Near to public transport, according to 99%.
- Positive: 91% liked the proximity to shopping.
- Positive: City centre within easy reach, said 100%.
- Positive: Easily accessible by car, said 80%.
- Positive: 97% thought it was easy to get to the train station.
Great efforts to be sustainable
- Positive: 97% said the waste reduction efforts were great.
Good internet service
- Positive: 100% thought it was a great value.
- Positive: 91% said it was a stylish hotel.
- Positive: 75% enjoyed the lobby entrance.
- Positive: 90% thought the hotel was luxurious.
- Positive: Hotel security was great, thought 91%.
- Neutral: 64% thought the wifi quality was ok.
- Neutral: Bar service was average, according to 58%.
- Negative: 51% complained about the restaurant service.
- Negative: 63% complained about the room service.
- Negative: 52% said the booking process was inefficient.
- Negative: 61% didn't like the management.
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 70% said the reception staff was great.
- Positive: 86% thought the service was very professional.
- Positive: 99% said the recreation staff was great.
- Positive: Hotel security was great, thought 94%.
- Positive: 74% said the concierge service was amazing.
- Neutral: Only 59% found the restaurant service to be good.
- Neutral: Bar service was average, according to 60%.
- Negative: 52% complained about the room service.
- Negative: 51% didn't like the management.
- Negative: 54% said the booking process was inefficient.
Tasty breakfast
- Positive: 80% said rooms were clean.
- Positive: 88% thought it was clean.
- Positive: 74% thought the dining area was clean.
- Positive: Hotel security was great, thought 88%.
- Neutral: Dining area was clean enough, according to only 63%.
- Neutral: Bar service was average, according to 52%.
- Negative: 52% complained about the restaurant service.
- Negative: 56% complained about the room service.
- Negative: 53% said the booking process was inefficient.
- Negative: 55% didn't like the management.
- Negative: 57% didn't like the management.
Clean
- Positive: 79% said rooms were clean.
- Positive: 88% thought it was clean.
- Positive: 74% thought the dining area was clean.
- Neutral: Dining area was clean enough, according to only 59%.
Room is all right
- Positive: 79% said rooms were clean.
- Positive: 78% appreciated the modern rooms.
- Negative: 78% said rooms were small.
- Negative: 60% complained about the bathroom.
- Negative: 75% thought they were poorly maintained.
- Negative: 56% had problems with the shower.
- Negative: 71% found problems with the furniture.
- Negative: 73% criticized the small bathroom.
- Negative: 58% were disappointed with the minibar.
- Negative: 69% were unhappy with the view.
- Negative: 86% thought the tv was sub-standard.
- Negative: 67% were unhappy with the view.
- Negative: 86% thought the tv was sub-standard.
- Negative: 57% were unsatisfied with the kitchenette.
- Negative: 73% were unsatisfied with the kitchenette.
More comfort would be nice
- Positive: 74% appreciated the modern rooms.
- Negative: 78% said rooms were small.
- Negative: 54% thought it was too noisy.
- Negative: 73% criticized the small bathroom.
- Negative: 73% criticized the small bathroom.
- Negative: Air conditioning was criticized by 74%.
- Negative: 70% found problems with the furniture.
- Negative: 73% criticized the small bathroom.
- Negative: 56% were disappointed with the minibar.
- Negative: 69% were unhappy with the view.
- Negative: Air conditioning was criticized by 76%.
- Negative: 85% thought the tv was sub-standard.
- Negative: 59% were unsatisfied with the kitchenette.
More comfort would be nice
- Negative: 78% said rooms were small.
- Negative: 53% thought it was too noisy.
- Negative: 73% criticized the small bathroom.
- Negative: Air conditioning was criticized by 76%.