Novotel London Waterloo
4 star hotelHotel113 Lambeth Road, London, SE1 7LS, United KingdomDiscover the perfect blend of comfort, convenience and sophistication at Novotel London Waterloo. Located just a short walk from the River Thames and London’s most iconic landmarks, this four-star hotel offers an ideal base for both business and leisure travellers seeking an exceptional stay in the heart of the city.
Traveling with children? Novotel London Waterloo offers family-friendly rooms, a kids' play area and a dedicated children’s menu, ensuring everyone has a fantastic stay.
At the Novotel London Waterloo, you can enjoy:
- Fitness centre and sauna, including exercise biked and treadmill
- 24/7 Reception staff available around the clock to assist you
- Room service so you can enjoy a meal or snack in the comfort of your room, any time of day
Whether you’re here to explore the city’s rich history, attend a business meeting or enjoy a family getaway, Novotel London Waterloo provides everything you need for a memorable stay.
Arriving in London
2.6 mi from London St Pancras Int’l
While you are in London
0.5 mi from Big Ben and House of Parliament
Excellent
Good to know
- Close to public transport
- Professional service
Excellent family hotel. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Gym
- Internet access
- Lift/Elevator
- Restaurant(s)
- Shuttle services
Rooms
The spacious rooms are designed with your comfort in mind, offering modern amenities and stylish décor. Each room features comfortable bedding, a flat-screen TV, complimentary Wi-Fi and an ergonomic workspace, making it perfect for relaxation or productivity. Families will love the family-friendly options, and the executive rooms provide extra touches of luxury.
Location
Situated in the vibrant Waterloo district, Novotel London Waterloo puts you within easy reach of the capital’s highlights. Stroll to the historic Houses of Parliament, Big Ben and Westminster Abbey, or take a leisurely walk along the Thames to the London Eye. With excellent transport links, including nearby Waterloo Station, the entire city is at your fingertips.
Our hints & tips
Savour delicious international cuisine at the on-site restaurant, which offers a menu of fresh, locally sourced dishes. Enjoy your meal in the vibrant dining area or on the terrace with views of the city. The bar is the perfect spot to unwind with a cocktail, wine or a coffee after a day of sightseeing or meetings.
Arriving in London
2.6 mi from London St Pancras Int’l
While you are in London
0.5 mi from Big Ben and House of Parliament
Excellent
Review breakdown
Good to know
- Close to public transport
- Professional service
Rated by
Family –
79%
Business –
10%
Couple –
9%
Solo –
2%
Rated 4.4/5 based on reviews from all travellers
Excellent family hotel. Good for sightseeing with access to public transportation.
Excellent Family Hotel
Excellent City Hotel
Review Highlights
Great location
- Positive: 99% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 83%.
- Positive: Great parking, according to 72%.
- Positive: City centre within easy reach, said 90%.
- Positive: 77% enjoyed the restaurants & bars nearby.
- Neutral: For 69%, the distance to the train station was ok.
- Neutral: Reasonably accessible by car, said 59%.
- Negative: Shopping was too far away, according to 57%.
Fantastic service
- Positive: 93% found the staff to be very friendly.
- Positive: 73% said the reception staff was great.
- Positive: 84% thought the service was very professional.
- Positive: 81% said the recreation staff was great.
- Positive: Management was excellent, said 70%.
- Neutral: Only 62% found the restaurant service to be good.
- Neutral: Bar service was average, according to 58%.
- Neutral: 61% found the room service acceptable.
- Negative: Bad housekeeping, according to 54%.
- Negative: 60% said the booking process was inefficient.
Good internet service
- Neutral: 57% thought the wifi quality was ok.
Tasty breakfast
- Positive: 79% thought rooms were spacious.
- Positive: 88% thought the view was good.
- Positive: 80% appreciated the modern rooms.
- Neutral: Beds were acceptable for 61%.
- Neutral: 68% thought the bathroom was big enough.
- Negative: 65% said the breakfast was too expensive.
- Negative: 64% complained about the bathroom.
- Negative: 80% thought they were poorly maintained.
- Negative: 78% found problems with the furniture.
- Negative: 61% had problems with the shower.
- Negative: 61% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 68%.
- Negative: 77% thought the tv was sub-standard.
- Negative: 84% were disappointed with the minibar.
- Negative: 56% were unsatisfied with the kitchenette.
Clean
- Positive: 71% said rooms were clean.
- Positive: 89% thought it was clean.
- Positive: 88% thought the view was good.
- Positive: 79% appreciated the modern rooms.
- Positive: 71% liked the big bathroom.
- Neutral: Dining area was clean enough, according to only 62%.
- Negative: 65% said the bathroom was dirty.
- Negative: 79% thought they were poorly maintained.
- Negative: 77% found problems with the furniture.
- Negative: 62% had problems with the shower.
- Negative: 66% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 68%.
- Negative: 83% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
- Negative: 56% were unsatisfied with the kitchenette.
Great room
- Positive: 71% said rooms were clean.
- Positive: 78% thought rooms were spacious.
- Positive: 88% thought the view was good.
- Positive: 80% appreciated the modern rooms.
- Positive: 71% liked the big bathroom.
- Neutral: Beds were acceptable for 62%.
- Negative: 63% complained about the bathroom.
- Negative: 79% thought they were poorly maintained.
- Negative: 62% had problems with the shower.
- Negative: 78% found problems with the furniture.
- Negative: 65% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 66%.
- Negative: 83% were disappointed with the minibar.
- Negative: 67% were unsatisfied with the kitchenette.
- Negative: 64% were unsatisfied with the kitchenette.
Very comfortable
- Positive: 78% thought rooms were spacious.
- Positive: 85% thought it was pleasantly quiet.
- Positive: 71% liked the big bathroom.
- Positive: 88% said the options for restricted diets were great.
- Positive: 75% said the vegan options were great.
- Neutral: Beds were acceptable for 62%.
- Negative: Air conditioning was criticized by 66%.
- Negative: 53% were unsatisified with the snacks.
- Negative: 67% said the vegetarian options were not great.
- Negative: Unclean dining area, according to 78%.
- Negative: 56% said, the pizza was not tasty.
Fairly good value for money
- Positive: 89% said the options for restricted diets were great.
- Positive: 75% said the vegan options were great.
- Negative: 76% said the breakfast was too expensive.
- Negative: The price was too high for 54%.
- Negative: The price was too high for 66%.
- Negative: 61% found the side dishes unedible.
- Negative: 53% were unsatisified with the snacks.
- Negative: 67% said the vegetarian options were not great.
- Negative: 56% said, the pizza was not tasty.
- Negative: Unclean dining area, according to 71%.
- Negative: 56% said, the pizza was not tasty.
Amenities are not the best
- Neutral: 61% considered the lobby entrance to be so-so.
- Neutral: 57% found the grounds not bad.
- Neutral: Sufficient business facilities, according to 56%.
- Neutral: 55% said the architecture was not spectacular.
- Negative: 55% thought the building wasn't nice.
- Negative: 87% complained about the elevator.
- Negative: Disappointing facilities for kids, said 53%.
Amenities are not the best
- Neutral: 62% considered the lobby entrance to be so-so.
- Neutral: 61% found the grounds not bad.
- Neutral: Acceptable kids facilties, thought 59%.
- Neutral: Sufficient business facilities, according to 56%.
- Negative: 55% thought the building wasn't nice.
- Negative: 83% complained about the elevator.
- Negative: 62% didn't like the architecture.
