Mama Shelter London Shoreditch
4 star hotelHotel419-437 Hackney Road, London, E2 8PP, United KingdomMama Shelter London is your home from home, right in the heart of the east of the city. This four-star hotel is just a few steps from both Cambridge Heath train station and Bethnal Green underground station, and only a short walk from Shoreditch.
With cutting-edge design features, Mama Shelter London has 194 bedrooms that combine home comforts with all your digital needs. And if it’s refreshments you want, the hotel has its own bar, café and restaurant. There are also fitness facilities, an outdoor courtyard and two Japanese-style karaoke rooms.
So, whether you’re travelling for business or pleasure, or just passing through the capital, Mama will take care of you.
Arriving in London
2.8 mi from London St Pancras Int’l
While you are in London
1.7 mi from Tower of London
User reviews, 4.5 out of 5, Excellent
View reviews4.5/5
Excellent
3986 verified reviews
Good to know
- Beautiful architecture
- Friendly atmosphere
Excellent city hotel. Great location. Awesome vibe.
Hotel facilities
- Air conditioning
- Bar
- Bicycle rental
- Business services
- Concierge and porterage facilities
- Gym
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Television and/or games
- Housekeeping
Rooms
Rooms are comfortable, spacious and equipped with air conditioning, television, telephone, coffee maker, mini-bar and hairdryer.
Location
Situated in the heart of east London, the hotel is a short walk to Shoreditch, known for its eclectic mix of designers, diners and fancy cocktail drinkers. Regent’s Canal is also a short stroll away, as is the Colombia Road Flower Market. The nearest Tube stop is Bethnal Green - your gateway to central London.
Our hints & tips
Make sure you stop by the Mama shop, featuring some unusual products, but also all those essentials that you need for your stay. And if you’re travelling with others, you have to try out the (soundproofed) karaoke rooms.
Arriving in London
2.8 mi from London St Pancras Int’l
While you are in London
1.7 mi from Tower of London
User reviews, 4.5 out of 5, Excellent
4.5/5
Excellent
3986 verified reviews
Review breakdown
Excellent
62%
Very good
26%
Good
6%
Fair
4%
Poor
2%
Good to know
- Beautiful architecture
- Friendly atmosphere
Rated by
Couple –
36%
Family –
32%
Solo –
17%
Business –
15%
Rated 4.5/5 based on reviews from all travellers
Excellent city hotel. Great location. Awesome vibe.
Excellent City Hotel
Excellent City Hotel
Review Highlights
Vibe4.7/5User reviews, 4.7 out of 5
Awesome vibe
- Positive: 91% enjoyed the friendly atmosphere.
- Positive: 96% said it was a stylish hotel.
- Positive: 85% thought, the hotel was modern.
- Neutral: 65% considered the lobby entrance to be so-so.
- Neutral: Only 57% thought, the hotel was luxurious.
Location4.4/5User reviews, 4.4 out of 5
Great location
- Positive: Near to public transport, according to 92%.
- Positive: 86% liked the proximity to shopping.
- Positive: 81% liked the proximity to sightseeing.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: 88% thought it was easy to get to the train station.
- Positive: 88% thought it was easy to get to the train station.
- Neutral: Parking was ok, according to 58%.
- Negative: Distant to city centre, said 62%.
Service4.3/5User reviews, 4.3 out of 5
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 81% said the reception staff was great.
- Positive: 76% thought the service was very professional.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 86%.
- Neutral: Housekeeping was ok, according to 68%.
- Neutral: 69% said the recreation staff was ok.
- Negative: 54% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 75%.
- Negative: 85% complained about the room service.
- Negative: 60% said the booking process was inefficient.
WiFi4.3/5User reviews, 4.3 out of 5
Good internet service
- Positive: 81% said the reception staff was great.
- Positive: 77% thought the service was very professional.
- Positive: Housekeeping was great, according to 71%.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 83%.
- Positive: Hotel security was great, thought 86%.
- Neutral: 69% said the recreation staff was ok.
- Negative: 60% said the wifi quality was bad.
- Negative: 52% complained about the restaurant service.
- Negative: Bar service was unacceptable, according to 77%.
- Negative: 85% complained about the room service.
Breakfast4.2/5User reviews, 4.2 out of 5
Tasty breakfast
- Positive: 92% thought it was clean.
- Positive: Hotel security was great, thought 88%.
- Neutral: Cleanliness of the bathroom was average, said 69%.
- Neutral: 61% thought the management was tolerable.
- Neutral: Housekeeping was ok, according to 67%.
- Neutral: 67% said the recreation staff was ok.
- Negative: 65% said the breakfast was too expensive.
- Negative: Unclean dining area, according to 67%.
- Negative: Bar service was unacceptable, according to 80%.
- Negative: 87% complained about the room service.
- Negative: 60% said the booking process was inefficient.
Cleanliness4.2/5User reviews, 4.2 out of 5
Clean
- Positive: 83% said rooms were clean.
- Positive: 92% thought it was clean.
- Positive: Housekeeping was great, according to 70%.
- Positive: Hotel security was great, thought 88%.
- Neutral: Cleanliness of the bathroom was average, said 67%.
- Neutral: 59% thought the management was tolerable.
- Neutral: 54% said the recreation staff was ok.
- Negative: Unclean dining area, according to 67%.
- Negative: Bar service was unacceptable, according to 66%.
- Negative: 91% complained about the room service.
- Negative: 67% said the booking process was inefficient.
Amenities3.9/5User reviews, 3.9 out of 5
Great amenities
- Positive: 79% thought the building was wonderful.
- Positive: 94% thought the architecture was beautiful.
- Positive: 80% said the facilities were very new.
- Positive: Housekeeping was great, according to 70%.
- Positive: Hotel security was great, thought 88%.
- Neutral: 65% considered the lobby entrance to be so-so.
- Neutral: 57% found the grounds not bad.
- Neutral: 50% said the handicap accessible facilities were average.
- Neutral: 64% said the recreation staff was ok.
- Negative: 88% complained about the elevator.
- Negative: 62% said the booking process was inefficient.
Room3.5/5User reviews, 3.5 out of 5
Great room
- Positive: 83% said rooms were clean.
- Positive: 74% appreciated the modern rooms.
- Positive: 74% appreciated the modern rooms.
- Neutral: Beds were acceptable for 59%.
- Neutral: Only 54% said rooms were big enough.
- Neutral: Only 57% thought the shower was ok.
- Neutral: Cleanliness of the bathroom was average, said 67%.
- Negative: 77% thought they were poorly maintained.
- Negative: 72% found problems with the furniture.
- Negative: Air conditioning was criticized by 89%.
- Negative: 79% thought the tv was sub-standard.
- Negative: 64% criticized the small bathroom.
- Negative: 64% were disappointed with the minibar.
Room3.6/5User reviews, 3.6 out of 5
Great room
- Positive: 84% said rooms were clean.
- Positive: 77% appreciated the modern rooms.
- Neutral: Beds were acceptable for 61%.
- Neutral: Only 55% said rooms were big enough.
- Neutral: For only 54%, the bathroom was ok.
- Neutral: Only 60% thought the shower was ok.
- Neutral: Cleanliness of the bathroom was average, said 69%.
- Negative: 77% thought they were poorly maintained.
- Negative: 70% found problems with the furniture.
- Negative: Air conditioning was criticized by 83%.
- Negative: 79% thought the tv was sub-standard.
- Negative: 66% criticized the small bathroom.
- Negative: 73% were disappointed with the minibar.
Room3.5/5User reviews, 3.5 out of 5
Great room
- Positive: 84% said rooms were clean.
- Positive: 79% appreciated the modern rooms.
- Positive: 71% thought the view was good.
- Positive: 71% thought the view was good.
- Neutral: Beds were acceptable for 58%.
- Neutral: For only 56%, the bathroom was ok.
- Neutral: Only 54% thought the shower was ok.
- Neutral: Cleanliness of the bathroom was average, said 69%.
- Negative: 80% thought they were poorly maintained.
- Negative: 69% found problems with the furniture.
- Negative: Air conditioning was criticized by 82%.
- Negative: 76% thought the tv was sub-standard.
- Negative: 55% criticized the small bathroom.
- Negative: 70% were disappointed with the minibar.
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