Lancaster Gate Hotel
3 star hotelHotel66 Lancaster Gate, London, W2 3NA, United KingdomThe Lancaster Gate Hotel is an ideal place to stay if you’re looking to shop ‘til you drop or you just want to relax in Georgian splendour. Situated in the west of the city, close to the heart of the action, this is a great base for exploring.
Eco-friendly: This property participates in the Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Arriving in London
2.8 mi from London St Pancras Int’l
While you are in London
1 mi from Science Museum
Good
Good to know
- Wonderful sightseeing
- Hotel could use some updating
Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Business services
- Connecting rooms
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Housekeeping
- Ice machine
The hotel’s modern rooms all have air conditioning, cable TV, tea and coffee making facilities and a hairdryer. Two meeting rooms and its proximity to transport links also make this hotel great for business travellers. And if you’re peckish or thirsty you can scoff or quaff something tasty at the Serpentine Bar or the Serpentine Restaurant.
Located in a leafy street in Bayswater, the Lancaster Gate Hotel is just a stone’s throw away from Hyde Park. It’s perfectly set for a stroll to Kensington Palace, a visit to the Royal Albert Hall or a shopping jaunt to Oxford Street. And with Paddington Station and Lancaster Gate Tube station right on the doorstep, exploring further afield is a breeze.
Our hints & tips
Located just a stone's throw from Hyde Park and Kensington Gardens - some of London's finest green spaces are on your doorstep.
Stop by the jazz-inspired bar for a great selection of cocktails.
Located in a charming row of Victorian townhouses, this hotel's facade is quintessentially London.
Arriving in London
2.8 mi from London St Pancras Int’l
While you are in London
1 mi from Science Museum
Good
Review breakdown
Good to know
- Wonderful sightseeing
- Hotel could use some updating
Rated by
Family –
44%
Couple –
42%
Solo –
12%
Business –
2%
Rated 4/5 based on reviews from all travellers
Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation.
Excellent Business Hotel
Excellent City Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 99%.
- Positive: 99% liked the proximity to sightseeing.
- Positive: 90% liked the proximity to shopping.
- Positive: 94% thought it was easy to get to the train station.
- Positive: Easily accessible by car, said 90%.
- Positive: City centre within easy reach, said 83%.
- Positive: Good access to the airport, said 92%.
- Positive: Great parking, according to 80%.
- Positive: Great parking, according to 80%.
Fantastic service
- Positive: 94% found the staff to be very friendly.
- Positive: 74% said the reception staff was great.
- Positive: 80% thought the service was very professional.
- Positive: Hotel security was great, thought 82%.
- Neutral: Housekeeping was ok, according to 67%.
- Neutral: Bar service was average, according to 58%.
- Negative: 58% complained about the room service.
- Negative: 70% complained about the restaurant service.
- Negative: 58% said the booking process was inefficient.
- Negative: 74% didn't like the management.
- Negative: 80% were unhappy with the laundry service.
Clean
- Positive: 87% thought it was clean.
- Negative: 61% said the bathroom was dirty.
- Negative: Unclean dining area, according to 64%.
- Negative: Unclean dining area, according to 71%.
Breakfast is average
- Neutral: Dining area was clean enough, according to only 50%.
- Neutral: Dining area was clean enough, according to only 53%.
- Negative: 58% said the breakfast was too expensive.
- Negative: 66% said the bathroom was dirty.
Room needs to be improved
- Neutral: Only 52% thought the air conditioning was adequate.
- Negative: 79% complained about the bathroom.
- Negative: 70% said rooms were small.
- Negative: 54% didn't like the uncomfortable beds.
- Negative: 89% thought they were poorly maintained.
- Negative: For 92%, the rooms looked old.
- Negative: 76% had problems with the shower.
- Negative: 77% found problems with the furniture.
- Negative: 81% criticized the small bathroom.
- Negative: 94% were disappointed with the minibar.
- Negative: 61% said the bathroom was dirty.
- Negative: 80% were unhappy with the view.
- Negative: 93% thought the tv was sub-standard.
- Negative: 94% were unsatisfied with the kitchenette.
Food could be better
- Positive: 91% were happy with the price.
- Neutral: Desserts were ok, said 56%.
- Neutral: 56% thought the vegetarian options were ok.
- Negative: 52% did not like what was on the menu.
- Negative: For 59%, the dining experience was not enjoyable.
- Negative: 85% said the pork dishes didn't taste good.
- Negative: 73% found the side dishes unedible.
- Negative: 53% were unsatisified with the snacks.
- Negative: Unclean dining area, according to 64%.
- Negative: 94% were disappointed with the minibar.
- Negative: 61% said the bathroom was dirty.
- Negative: 80% were unhappy with the view.
- Negative: 93% thought the tv was sub-standard.
- Negative: 94% were unsatisfied with the kitchenette.
- Negative: 92% were unsatisfied with the kitchenette.
Complaints about WiFi
- Neutral: Desserts were ok, said 56%.
- Neutral: 54% thought the vegetarian options were ok.
- Negative: 78% said the wifi quality was bad.
- Negative: For 61%, the dining experience was not enjoyable.
- Negative: 72% found the side dishes unedible.
- Negative: 86% said the pork dishes didn't taste good.
- Negative: 53% were unsatisified with the snacks.
- Negative: Unclean dining area, according to 64%.
- Negative: 80% criticized the small bathroom.
- Negative: 61% said the bathroom was dirty.
- Negative: 94% were disappointed with the minibar.
- Negative: 79% were unhappy with the view.
- Negative: 93% thought the tv was sub-standard.
- Negative: 94% were unsatisfied with the kitchenette.
- Negative: 93% were unsatisfied with the kitchenette.
Vibe is not too good
- Neutral: 63% thought the atmosphere was somewhat friendly.
- Neutral: Only 62% thought, the hotel was stylish.
- Neutral: 60% considered the lobby entrance to be so-so.
- Neutral: Only 61% thought, the hotel was luxurious.
- Negative: 93% criticized the unstylish hotel.
Pool should be renewed
