ibis London City Shoreditch
3 star hotelHotel5 Commercial Street, London, E1 6BF, United KingdomLocated in the vibrant district of Shoreditch, ibis London City invites you to immerse yourself in the cultural heartbeat of the capital. The hotel blends contemporary comfort with urban style, offering you an ideal base to explore one of London's most dynamic neighbourhoods.
Start your day with a delicious breakfast buffet, offering a variety of hot and cold options to suit every taste. The on-site restaurant serves an array of international dishes, perfect for a relaxed dinner after a day of sightseeing. Don’t miss out on the stylish bar, where you can enjoy a selection of craft beers, cocktails, and snacks—ideal for winding down or gearing up for a night out in Shoreditch.
Arriving in London
2.5 mi from London St Pancras Int’l
While you are in London
0.5 mi from Tower of London
Excellent
Good to know
- Close to public transport
- Friendly service
Very good for traveling with friends. Close to Aldgate East. Located near shopping areas and has easy access to public transportation.
Hotel facilities
- Air conditioning
- Bar
- Coffee/tea making facilities
- Accessible facilities
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Safe
- Housekeeping
- Dry cleaning service
- Express check-in
- Pets allowed
Rooms
Retreat to your modern, cosy room after a day of exploring the city. Each room is thoughtfully designed with comfort in mind, featuring plush beds, free Wi-Fi, and a flat-screen TV to help you unwind. Whether you’re here for business or pleasure, the rooms provide a peaceful escape from the hustle and bustle of the city.
The simple yet clean rooms in this hotel offer good value for money and has got everything you need for a pleasant stay.
Location
ibis London City is perfectly positioned for you to experience the best of London. Just minutes from Aldgate East Station, you’re only a short Tube ride away from iconic landmarks like the Tower of London and the vibrant markets of Brick Lane. Discover the eclectic art, boutique shopping, and lively nightlife that make Shoreditch a must-visit part of London.
Our hints & tips
Enjoy everything from freshly brewed coffee to locally crafted beers and specialty cocktails in the Brick Lane-inspired bar. This vibrant, inviting space is the perfect spot to savour delicious treats and drinks, any time of day.
Arriving in London
2.5 mi from London St Pancras Int’l
While you are in London
0.5 mi from Tower of London
Excellent
Review breakdown
Good to know
- Close to public transport
- Friendly service
Rated by
Couple –
37%
Family –
35%
Business –
18%
Solo –
10%
Rated 4.4/5 based on reviews from all travellers
Very good for traveling with friends. Close to Aldgate East. Located near shopping areas and has easy access to public transportation.
Excellent City Hotel
Excellent Romantic Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 99%.
- Positive: 97% liked the proximity to shopping.
- Positive: 96% liked the proximity to sightseeing.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 90%.
- Positive: Great parking, according to 71%.
- Positive: Good access to the airport, said 88%.
- Positive: Good access to the airport, said 90%.
Fantastic service
- Positive: 96% found the staff to be very friendly.
- Positive: 86% said the reception staff was great.
- Positive: 89% thought the service was very professional.
- Positive: 81% found the restaurant service to be one of the best.
- Positive: Management was excellent, said 80%.
- Positive: 90% were happy with the room service.
- Positive: 95% said the recreation staff was great.
- Neutral: Hotel security was average, thought 64%.
- Negative: Bad housekeeping, according to 51%.
- Negative: Bar service was unacceptable, according to 52%.
- Negative: 62% said the booking process was inefficient.
Tasty breakfast
- Positive: 80% enjoyed the lobby entrance.
- Positive: 87% said it was a stylish hotel.
- Neutral: Breakfast prices were ok, according to 62%.
- Neutral: Only 66% thought, the hotel was modern.
- Negative: 61% criticized the plain hotel.
Great wellness & sports facilities
- Positive: 84% thought it was clean.
- Positive: 80% said it was a stylish hotel.
- Negative: 74% said the bathroom was dirty.
- Negative: 53% criticized the plain hotel.
- Negative: 60% criticized the plain hotel.
Clean
- Positive: 84% thought it was clean.
- Positive: 79% thought the architecture was beautiful.
- Positive: 77% said the facilities were very new.
- Positive: 86% found the grounds to be nice.
- Positive: 73% thought the view was good.
- Neutral: 62% said the handicap accessible facilities were average.
- Negative: 66% said the bathroom was dirty.
- Negative: Unclean dining area, according to 71%.
- Negative: Air conditioning was criticized by 84%.
- Negative: For 52%, the rooms looked old.
- Negative: 98% were disappointed with the minibar.
- Negative: 72% thought the tv was sub-standard.
- Negative: 100% were unsatisfied with the kitchenette.
Room is all right
- Positive: 76% thought the view was good.
- Neutral: Beds were acceptable for 51%.
- Negative: 78% complained about the bathroom.
- Negative: 82% thought they were poorly maintained.
- Negative: 77% had problems with the shower.
- Negative: 84% found problems with the furniture.
- Negative: 66% said the bathroom was dirty.
- Negative: 78% criticized the small bathroom.
- Negative: Air conditioning was criticized by 87%.
- Negative: 97% were disappointed with the minibar.
- Negative: 76% thought the tv was sub-standard.
- Negative: 100% were unsatisfied with the kitchenette.
- Negative: 100% were unsatisfied with the kitchenette.
Regular internet service
- Positive: 100% thought it was a great value.
- Positive: 76% thought the view was good.
- Negative: 75% said the wifi quality was bad.
- Negative: 83% thought they were poorly maintained.
- Negative: 77% had problems with the shower.
- Negative: 84% found problems with the furniture.
- Negative: 67% said the bathroom was dirty.
- Negative: 77% criticized the small bathroom.
- Negative: Air conditioning was criticized by 86%.
- Negative: 97% were disappointed with the minibar.
- Negative: 76% thought the tv was sub-standard.
- Negative: 100% were unsatisfied with the kitchenette.
- Negative: 89% were unsatisfied with the kitchenette.
- Negative: 88% were unsatisfied with the kitchenette.
Complaints about WiFi
- Positive: 100% thought it was a great value.
- Positive: 78% thought the view was good.
- Negative: 82% said the wifi quality was bad.
- Negative: 85% thought they were poorly maintained.
- Negative: 65% had problems with the shower.
- Negative: 84% found problems with the furniture.
- Negative: 74% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 83%.
- Negative: 72% criticized the small bathroom.
- Negative: 99% were disappointed with the minibar.
- Negative: 55% thought the tv was sub-standard.
- Negative: 81% were unsatisfied with the kitchenette.
- Negative: 81% were unsatisfied with the kitchenette.
Sustainability could be improved
- Negative: 95% said the waste reduction efforts were not great.
