Hilton London Metropole
4 star hotelHotel225 Edgware Road, London, W2 1JU, United KingdomLocated in the heart of London, Hilton London Metropole offers everything you need under one roof. The hotel has over one thousand bedrooms, including executive rooms and suites with access to the very best executive lounge in London.
The hotel has four uniquely themed bars and restaurants, a fully-equipped fitness centre and a car park.
Eco-friendly: Find out what's cooking at Hilton London Metropole, where the renovated kitchen serves dishes made from ingredients grown within 100 miles (161 km) of the hotel and staff wear uniforms made from plastic bottles removed from the ocean.
Arriving in London
2.1 mi from London St Pancras Int’l
While you are in London
0.7 mi from Madam Tussauds
Very Good
Good to know
- Professional service
- Friendly service
Very good for traveling with friends. Close to Paddington Station. Close to public transportation and the train station. Fantastic service.
Hotel facilities
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Tour and Activities desk
- Housekeeping
- Ice machine
Rooms
With over one thousand bedrooms, there's ample availability. You’re spoilt for choice. A great range of family rooms designed for one, two or three children and the central location means this hotel is the perfect base for families exploring London’s favourite tourist spots (and a few hidden gems en route).
Location
Boasting superb transportation links, the hotel is just a two-minute walk from Edgware Road underground station, giving you access to the entire city. It is also just 15 minutes from Heathrow Airport via the Heathrow Express. London’s most popular attractions are within walking distance and include Oxford Street, Marble Arch, Hyde Park, Regent’s Park, and more.
Our hints & tips
With four uniquely themed spaces, Hilton London Metropole has got all your cravings covered, and better yet, children under 10 eat for free. Start the day with a wonderful breakfast in the Tyburn Kitchen. In the evening, the Josper Charcoal grill takes centre stage. Cold craft ales and themed cocktails are also available, in a friendly atmosphere.
Arriving in London
2.1 mi from London St Pancras Int’l
While you are in London
0.7 mi from Madam Tussauds
Very Good
Review breakdown
Good to know
- Professional service
- Friendly service
Rated by
Family –
66%
Couple –
28%
Solo –
4%
Business –
2%
Rated 4.2/5 based on reviews from all travellers
Very good for traveling with friends. Close to Paddington Station. Close to public transportation and the train station. Fantastic service.
Excellent Family Hotel
Excellent Business Hotel
Review Highlights
Great location
- Positive: Near to public transport, according to 100%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 97% liked the proximity to shopping.
- Positive: 99% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 90%.
- Positive: Good access to the airport, said 100%.
- Positive: Good access to the airport, said 100%.
- Neutral: Parking was ok, according to 63%.
- Negative: For 86%, parking prices were too high.
Great wellness & sports facilities
- Positive: top-notch fitness area, thought 94%.
- Positive: 98% thought it was easy to get to the train station.
- Positive: 94% liked the proximity to shopping.
- Positive: Easily accessible by car, said 83%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Positive: City centre within easy reach, said 86%.
Tasty breakfast
- Positive: 100% thought it was a great value.
- Neutral: Breakfast prices were ok, according to 50%.
Good internet service
- Positive: 100% thought it was a great value.
- Positive: 75% said the concierge service was amazing.
- Positive: 80% found the restaurant service to be one of the best.
- Positive: 85% said the recreation staff was great.
- Neutral: Only 67% thought the service was professional.
- Neutral: Hotel security was average, thought 58%.
- Negative: 67% said the wifi quality was bad.
- Negative: Bad housekeeping, according to 66%.
- Negative: 73% complained about the room service.
- Negative: 56% didn't like the management.
- Negative: 66% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 70%.
- Negative: 100% complained about the shuttle service.
Fantastic service
- Positive: 85% found the staff to be very friendly.
- Positive: 80% thought the service was very professional.
- Positive: 76% found the restaurant service to be one of the best.
- Neutral: 66% said the reception staff was ok.
- Neutral: Housekeeping was ok, according to 57%.
- Neutral: 68% said the concierge service was sufficient.
- Neutral: Hotel security was average, thought 69%.
- Neutral: Only 57% were satisfied with the booking process.
- Neutral: 64% said the recreation staff was ok.
- Negative: 75% complained about the room service.
- Negative: 60% didn't like the management.
- Negative: Bar service was unacceptable, according to 74%.
- Negative: 57% complained about the shuttle service.
Room is all right
- Positive: 74% thought rooms were spacious.
- Positive: 89% thought the view was good.
- Neutral: Only 50% said rooms were clean enough.
- Neutral: Only 55% thought the furniture was functional.
- Negative: 64% complained about the bathroom.
- Negative: 82% thought they were poorly maintained.
- Negative: For 62%, the rooms looked old.
- Negative: 56% said the bathroom was dirty.
- Negative: 63% had problems with the shower.
- Negative: Air conditioning was criticized by 67%.
- Negative: 82% thought the tv was sub-standard.
- Negative: 80% criticized the small bathroom.
- Negative: 79% were disappointed with the minibar.
- Negative: 59% were unsatisfied with the kitchenette.
- Negative: 59% were unsatisfied with the kitchenette.
Quite clean
- Positive: 78% thought the hotel was luxurious.
- Neutral: Only 50% said rooms were clean enough.
- Neutral: 69% thought the cleanliness of the hotel was average.
- Neutral: Dining area was clean enough, according to only 65%.
- Negative: 56% said the bathroom was dirty.
Pool should be renewed
- Positive: 72% thought it was clean.
- Neutral: Dining area was clean enough, according to only 50%.
- Negative: 51% said rooms were dirty.
- Negative: 58% said the bathroom was dirty.
Pool should be renewed
- Positive: 100% thought it was a great value.
- Negative: The price was too high for 78%.
- Negative: 87% said beverages were too expensive.
- Negative: Unclean dining area, according to 67%.
Pool should be renewed
