Chelsea Harbour Hotel and Spa
5 star hotelHotelChelsea Harbour, London, SW10 0XG, United KingdomNestled in one of London’s most exclusive waterfront locations, The Chelsea Harbour Hotel & Spa offers a five-star urban retreat where elegance meets tranquillity. Overlooking the serene Chelsea Marina and the River Thames, this all-suite hotel is designed for guests seeking refined luxury in a peaceful setting, just moments from the vibrancy of central London.
For those looking to unwind, The Spa offers a sanctuary of rejuvenation, complete with a heated pool, sauna, steam room and an indulgent menu of holistic treatments. Dining at The Anchor, at the Chelsea Harbour is an experience in itself, offering a sophisticated yet welcoming atmosphere where Mediterranean-inspired seafood and grilled delicacies take centre stage.
Eco-friendly: This property has taken steps to provide more sustainable and environmentally friendly travel including the options to opt-out of daily room cleaning and to reuse towels. Chelsea Harbour Hotel & Spa holds the Green Tourism Gold certification.
Arriving in London
4.5 mi from London St Pancras Int’l
While you are in London
1.4 mi from Natural History Museum
Very Good
Good to know
- Great view
- Spacious rooms
Very good wellness hotel. Close to Harbour. Great location.
Hotel facilities
- 24hr reception
- Air conditioning
- Bar
- Beauty salon
- Business services
- Car parking
- Cash machine
- Child and Baby services
- Concierge and porterage facilities
- Accessible facilities
- Gym
- Internet access
- Laundry facilities
- Lift/Elevator
- Restaurant(s)
- Room service
- Safe
- Spa facilities
- Sports and leisure activities
- Swimming pool(s)
- Housekeeping
- Dry cleaning service
- Express check-in
Rooms
The Chelsea Harbour Hotel and Spa offers a range of luxurious suites, each designed for comfort and elegance. Options include the Chelsea Suite, Marina Suite, and River View Suite, all featuring king or queen-size beds, air conditioning, minibars, and private bathrooms with bathtubs. Each spacious suite boasts stylish décor, floor-to-ceiling windows, and breathtaking views of the city or the marina.
For a more spacious stay, guests can choose from penthouse suites which offer larger living areas, balconies with river and city views, and additional amenities such as spa tubs and saunas.
Location
The hotel is just a short walk from the stylish boutiques and cafés of King’s Road, one of London’s most fashionable shopping streets. It also offers easy access to Sloane Square, the vibrant arts scene of Battersea, and the green spaces of Imperial Park. For those attending events, Stamford Bridge Stadium (home to Chelsea FC) and the Design Centre Chelsea Harbour are within walking distance.
With Imperial Wharf Station just minutes away, guests have quick connections to key London destinations, including Victoria, Kensington, and the West End. The Thames Clipper riverboat service also offers a scenic way to travel to Westminster or Canary Wharf. Combining riverside serenity with excellent transport links, The Chelsea Harbour Hotel & Spa is the perfect base for exploring London in style.
Our hints & tips
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Make sure you allow yourself time to relax at the The Spa. With six treatment rooms, an indoor pool, sauna and steam room, this is the perfect space for complete wellbeing.
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Head to the The Anchor, at the Chelsea Harbour for a working lunch with a stunning view or catch up with friends over early evening cocktails. If you're looking for a bite to eat, book yourself at table at one of the best riverside restaurants in London.
Arriving in London
4.5 mi from London St Pancras Int’l
While you are in London
1.4 mi from Natural History Museum
Very Good
Review breakdown
Good to know
- Great view
- Spacious rooms
Rated by
Family –
53%
Couple –
37%
Solo –
9%
Business –
1%
Rated 4.2/5 based on reviews from all travellers
Very good wellness hotel. Close to Harbour. Great location.
Excellent Wellness Hotel
Excellent Boutique Hotel
Review Highlights
Great location
- Positive: 88% liked the proximity to sightseeing.
- Positive: Near to public transport, according to 85%.
- Positive: 93% thought it was easy to get to the train station.
- Positive: Easily accessible by car, said 88%.
- Positive: 100% enjoyed the restaurants & bars nearby.
- Neutral: Only 67% were satisfied with the proximity to shopping.
- Neutral: Average proximity to the city centre, said 50%.
- Negative: Not enough parking facilities, according to 57%.
- Negative: For 90%, parking prices were too high.
Very comfortable
- Positive: 93% thought rooms were spacious.
- Positive: 76% liked the big bathroom.
- Neutral: Beds were acceptable for 62%.
- Neutral: For only 69%, the noise level was all right.
- Negative: Air conditioning was criticized by 82%.
Room is all right
- Positive: 93% thought rooms were spacious.
- Positive: 92% thought the view was good.
- Positive: 76% liked the big bathroom.
- Positive: 75% enjoyed the balcony.
- Neutral: Beds were acceptable for 62%.
- Negative: 66% complained about the bathroom.
- Negative: 90% thought they were poorly maintained.
- Negative: 56% said rooms were dirty.
- Negative: For 91%, the rooms looked old.
- Negative: 78% had problems with the shower.
- Negative: 75% found problems with the furniture.
- Negative: 82% thought the tv was sub-standard.
- Negative: 95% said the bathroom was dirty.
- Negative: Air conditioning was criticized by 82%.
- Negative: 88% were disappointed with the minibar.
Breakfast is average
- Positive: 70% thought the service was very professional.
- Positive: 89% said the concierge service was amazing.
- Positive: 75% liked the wellness staff.
- Positive: 92% liked the big bathroom.
- Positive: 93% liked the big bathroom.
- Neutral: Breakfast prices were ok, according to 54%.
- Neutral: 63% said the reception staff was ok.
- Neutral: Only 59% found the restaurant service to be good.
- Neutral: Only 67% thought, the wellness staff was good.
- Neutral: Only 67% thought, the wellness staff was good.
- Negative: 65% didn't like the management.
- Negative: 69% complained about the room service.
- Negative: 80% said the booking process was inefficient.
- Negative: Bar service was unacceptable, according to 85%.
- Negative: Hotel security was horrible, thought 71%.
- Negative: 60% were unsatisfied with the kitchenette.
Service is adequate
- Positive: 81% found the staff to be very friendly.
- Positive: 91% said the concierge service was amazing.
- Neutral: 64% said the reception staff was ok.
- Neutral: Only 67% thought the service was professional.
- Neutral: Only 57% found the restaurant service to be good.
- Negative: 66% didn't like the management.
- Negative: 62% complained about the room service.
- Negative: 74% said the booking process was inefficient.
- Negative: 62% said the wellness staff was not good.
- Negative: Hotel security was horrible, thought 77%.
- Negative: Bar service was unacceptable, according to 75%.
- Negative: 56% indicated the recreation staff was not good.
Decent vibe
- Positive: 82% enjoyed the lobby entrance.
- Neutral: 68% thought the atmosphere was somewhat friendly.
- Neutral: Only 67% thought, the hotel was stylish.
- Neutral: Only 62% thought, the hotel was luxurious.
- Negative: 92% criticized the unstylish hotel.
- Negative: Unclean dining area, according to 92%.
- Negative: 64% found the side dishes unedible.
- Negative: 57% said the vegetarian options were not great.
Ordinary pool
- Negative: Dirty pool, said 73%.
- Negative: Bar service was unacceptable, according to 83%.
- Negative: 83% said the bathroom was dirty.
- Negative: 67% said that wellness & sports facilities were unclean.
- Negative: Dirty pool, said 80%.
- Negative: Unclean dining area, according to 90%.
- Negative: 64% found the side dishes unedible.
Amenities are not the best
- Positive: 82% enjoyed the lobby entrance.
- Negative: 60% thought the building wasn't nice.
- Negative: 52% didn't like the architecture.
- Negative: 89% thought the facilities needed updating.
- Negative: 89% thought the facilities needed updating.
- Negative: Dirty pool, said 88%.
Could use a good cleaning
- Negative: 56% said rooms were dirty.
- Negative: 58% thought it was rather dirty.
- Negative: 95% said the bathroom was dirty.
- Negative: 85% said that wellness & sports facilities were unclean.
- Negative: Dirty pool, said 73%.
- Negative: Dirty pool, said 86%.
Wellness & sports facilities could be improved
- Neutral: For only 68%, the fitness area was satisfactory.
- Negative: 70% were unhappy with the sauna.
- Negative: 85% said that wellness & sports facilities were unclean.
- Negative: 62% said the wellness staff was not good.
- Negative: Unclean dining area, according to 92%.
- Negative: Dirty pool, said 88%.
Complaints about WiFi
